User Guide

Control panel message Description Recommended action
MANUALLY FEED
<TYPE> <SIZE>
To continue press
configuration page (see Configuration
page) to see if the printer tray setting
differs from the paper size and type in
the tray.
4 Check the tray size sensor switches if
the configuration page indicates a
different size than that in the tray.
Verify that the sensor "fingers" inside
the tray are engaging the tray sensor
correctly. See Tray 2, 500-sheet
feeder, and 1,500-sheet feeder media-
size detection.
NON HP CARTRIDGE DETECTED The printer has detected that a non-
HP print cartridge is currently installed.
(If a new HP cartridge has been installed,
this message appears for about 20 seconds
and then is replaced by the Ready
message.)
1 If the print cartridge appears to be an
authentic HP cartridge, try installing
another HP print cartridge that has the
same shipment lot number. If this
clears the error message, return the
print cartridge that you removed to the
supplier as defective.
2 If the error message persists, the print
cartridge might be a fraudulent cartridge.
3 If the error message persists, the
memory chip on the print cartridge
(location J600) might be defective or
the connector might be defective.
4 The dc controller PCA might be
defective. Replace the
dc controller PCA. See
Dc controller PCA.
NOTE Printer repairs that are
required as a result of using non-
HP print cartridges are not covered
under the HP warranty.
NON HP CARTRIDGE
DETECTED
alternates with
Ready
For menus press
The printer has detected that a non-
HP print cartridge is currently installed.
1 If the print cartridge appears to be an
authentic HP cartridge, try installing
another HP print cartridge that has the
same shipment lot number. If this
clears the error message, return the
print cartridge that you removed to the
supplier and report that it is defective.
2 If the error message persists, the print
cartridge might be a fraudulent cartridge.
3 If the error message persists, the
memory chip on the print cartridge or
the connector (location J600) might be
defective.
4 The dc controller PCA might be
defective. Replace the
dc controller PCA. See
Dc controller PCA.
Table 7-6 Alphabetical printer messages (continued)
340 7 Troubleshooting