User Guide

Control panel message Description Recommended action
RAM DISK FILE
OPERATION FAILED
alternates with
Ready
For menus press
The printer received a PJL file system
command that attempted to perform an
illogical operation (for example, a command
to download a file to a nonexistent directory).
1 Printing can continue.
2 Turn the printer off and then on to
delete the message from the display.
3 If this error persists, a problem might
exist with the software program.
RAM DISK FILE
SYSTEM IS FULL
alternates with
Ready
For menus press
The RAM disk is full. 1 Delete files and then try again, or turn
the printer off and then on to delete all
the files on the RAM disk.
2 If the message persists, increase the
size of the RAM disk by adding
additional memory DIMMs.
RAM DISK IS
WRITE PROTECTED
alternates with
Ready
For menus press
The file system device is protected and no
new files can be written to it.
To enable writing to the RAM disk, turn off
the write protection by using the device
storage manager in the HP Web Jetadmin
software.
RECEIVING
UPGRADE
A firmware upgrade is in progress.
CAUTION Do not turn the printer
off until the printer returns to the
ready state. The printer will be
damaged if the power is turned off
during a firmware upgrade.
REINSERT DUPLEXER The duplexer is not functioning. 1 Turn off the printer.
2 Remove and then reinstall the
accessory.
3 Turn on the printer.
4 Check the rear accessory power
connector.
5 If the error persists, replace the
duplexer.
REPLACE CARTRIDGE
alternates with
For help press
The print cartridge is almost empty. Printing
can continue until the toner supply is
depleted.
1 Replace the print cartridge to continue
printing.
2
Press
( H ELP button) for detailed
information.
Table 7-6 Alphabetical printer messages (continued)
342 7 Troubleshooting