User Guide

Control panel message Description Recommended action
STAPLER LOW ON STAPLES
For help press
NOTE: The stapler/stacker LED is
continuously illuminated green (this error
applies to the stapler/stacker only).
Fewer than 70 staples remain in the
optional stapler/stacker staple cartridge.
Printing will continue until the STAPLER
OUT OF STAPLES message appears on
the printer control-panel display.
1
Press
( H ELP button) for detailed
information.
2
Press
( U P A RROW button) and
(D OWN A RROW button) to step through
the instructions.
3 If, after following these instructions, this
error persists, replace the staple unit.
See
To remove and replace the stapler
unit.
NOTE The customer is
responsible for ordering
replacement staple cartridges.
STAPLER OUT OF STAPLES
For help press
NOTE: The stapler/stacker LED blinks in
amber (this error applies to the stapler/
stacker only).
Fewer than 15 staples remain in the
optional stapler/stacker. The printer
behavior depends on how the STAPLES
OUT setting is configured.
If STAPLES OUT=STOP, the printer stops
printing until you refill the stapler or press
( S ELECT button). This is the default
setting.
If STAPLES OUT=CONTINUE, printing
continues but the jobs will not be stapled.
1
Press
( H ELP button) for detailed
information.
2
Press
( U P A RROW button) and
(D OWN A RROW button) to step through
the instructions.
3 Replace the staple cartridge.
4 If this error persists, Replace the
stapler unit (see To remove and
replace the stapler unit) followed by the
stapler/stacker if necessary.
TOO MANY PAGES IN JOB TO STAPLE
NOTE: The stapler/stacker LED is
continuously illuminated in green (this error
applies to the stapler/stacker only).
The maximum number of sheets the stapler
can staple is 15. The print job finishes
printing but is not stapled.
Reduce the number of pages in the print
job, or print and staple in batches of 15 or
fewer pages.
TOO MANY INSTALLED
Turn power off and unistall a tray.
Too many optional input trays are installed.
The printer accommodates a maximum of
two optional trays.
Turn off the printer power and remove a tray.
TRAY XX CONTAINS
UNKNOWN MEDIA
The printer cannot determine the media
type or size in the specified tray.
1
To change the media type, press
(S ELECT button). Use (U P A RROW
button) and (D OWN A RROW button) to
scroll to the type, and then press
to
select it.
2 To change the media size to Letter, A4,
Executive, B5 JIS, A5, or Legal, leave
the tray switch in the Standard position.
3 To change the media size to other
sizes, move the tray switch to Custom,
adjust the paper guides against the
paper, and close the tray. Use
and
to scroll to the media size, and then
press
to select it.
Table 7-6 Alphabetical printer messages (continued)
344 7 Troubleshooting