User Guide

Control panel message Description Recommended action
TRAY XX EMPTY
<TYPE> <SIZE>
alternates with
Ready
For help press
The specified tray is empty, but the current
job does not require this tray in order to
print correctly.
1 Refill the indicated tray.
2 If the error persists, verify that the
paper-out sensor (PS105,PS101,
PS801, or SR3) for the indicated tray is
functioning correctly. See
Printer
switches and sensors, 500-sheet
feeder switches, sensors, solenoids,
and PCAs, or 1,500-sheet feeder
switches, sensors, solenoids,
and PCAs. .
TRAY XX OPEN
For help press
alternates with
Ready
For menus press
The specified tray is open or not closed
completely.
1 Close the tray.
2 If this error persists, verify that the
media-size sensors (SW102, SW801,
or SW1) for the indicated tray is
functioning correctly. See
Printer
switches and sensors, 500-sheet
feeder switches, sensors, solenoids,
and PCAs, or 1,500-sheet feeder
switches, sensors, solenoids,
and PCAs. . Verify that the sensor
"fingers" inside the tray are engaging
the tray sensor correctly. See Tray 2,
500-sheet feeder, and 1,500-sheet
feeder media-size detection.
TRAY XX SIZE=
<XXXX SIZE>
For help press
A tray was installed with the standard/
custom switch set to Custom, or with the
paper guides in a non-standard
configuration. The printer is prompting you
to use the control panel to specify a
predefined non-standard paper size, a
"custom" paper size, or an "any custom" or
an "any" size setting. (The user's software
program defines the "any custom" and
"any" size settings.)
1 Use the control panel to select the
appropriate custom paper size. Press
( S ELECT button).
2 If the media used is Letter, A4,
Executive, B5 JIS, A5, or Legal sized,
the tray switch should be set to
Standard. Set the tray switch to
Custom for all other media sizes. The
tray switch must be set to custom
before the size can be selected at the
control panel.
3 Print a configuration page and verify
that the tray size settings match the
actual tray settings. If the settings do
not match, verify that the tray size
sensors are functioning correctly. If
they are not, replace the media-size
sensors (SW102, SW801, or SW1).
See
Printer switches and sensors, 500-
sheet feeder switches, sensors,
solenoids, and PCAs, or 1,500-sheet
feeder switches, sensors, solenoids,
and PCAs. Verify that the sensor
"fingers" inside the tray are engaging
the tray sensor correctly. See
Tray 2,
500-sheet feeder, and 1,500-sheet
feeder media-size detection.
Table 7-6 Alphabetical printer messages (continued)
Display-message troubleshooting 345