User Guide

Control panel message Description Recommended action
41.3 UNEXPECTED
SIZE IN TRAY XX
For help press
alternates with
41.3 UNEXPECTED
SIZE IN TRAY XX: [TYPE] [SIZE]
For help press
The media that is loaded is longer or
shorter in the feed direction than the size
that is configured for the tray.
1 If the incorrect size was selected,
cancel the job or press
( H ELP button)
to gain access to help.
2
Press
( U P A RROW button) and
(D OWN A RROW button to step through
the instructions.
3 Print a configuration page and verify
that the tray settings match the media
in the tray. See Configuration page.
4 Verify that the pre-feed, top-of-page,
and fuser delivery sensors
(PS102, PS103, PS108) are operating
and the sensor flags can move freely.
See
Printer switches and sensors.
5 Replace the dc controller PCA. See
Dc controller PCA.
41.X
PRINTER ERROR
For help press
alternates with
41.X
PRINTER ERROR
To continue press
A printer error has occurred.
X Description
1 unknown misprint error
2 beam-detect misprint error
4 no VSYNC error
7 feed-delay error
9 signal-noise error
1
Press
( S ELECT button) to continue or
press
( H ELP button) for more
information.
2 If the message persists, turn the printer
power off and then on again.
3 If these errors becomes a frequent
problem, replace the dc controller PCA.
See Dc controller PCA.
49.XXXX
PRINTER ERROR
To continue turn off then on
A critical firmware error has occurred that
caused the processor on the formatter to
abort the operation.
This type of error can be caused by invalid
print commands, corrupt data, or invalid
operations.
In some instances, electrical noise in the
cable can corrupt data during transmission
to the printer. Other causes include poor-
quality parallel cables, poor connections, or
specific software programs.
Sometimes, the formatter itself is at fault,
which is usually indicated by a 79 Service
Error.
1 Press C
ANCEL J OB to clear the print job
from the printer memory.
2 Turn the printer off and then on.
3 Go to
www.hp.com/go/lj4200_software,
www.hp.com/go/lj4250_software,
www.hp.com/go/lj4300_software, or
www.hp.com/go/lj4350_software.
Select Download Drivers and
Software. Check for the latest firmware
image version at the bottom of the
page. If this firmware image is newer
than the one installed on the printer
and the printer can receive a firmware
update, download the newer firmware
upgrade. Not all
HP LaserJet 4200/4300 printers can
receive firmware upgrades.
4 Try printing a job from a different
software program. If the job prints, go
back to the first program and try
printing a different file. If the message
Table 7-7 Numerical printer messages (continued)
Display-message troubleshooting 355