User Guide

Control panel message Description Recommended action
59.XY
PRINTER ERROR
For help press
alternates with
59.XY
PRINTER ERROR
To continue turn off then on
A printer-motor error has occurred.
X Description
0 main-motor error
1 motor startup error
2 motor rotation error
4 print-cartridge-motor error (LJ 4250,
4300, 4350 only)
A print-cartridge-motor error (LJ 4250,
4300, 4350 only)
Y Description
Y = 0
59.00, 59.10, 59.20 Motor failure
1 Turn the printer off and then on.
2 Reconnect the main-motor wire-
harness on the dc controller PCA
(location J98)
3 Replace the main motor. See
Main
motor.
4 Replace the dc controller PCA. See
Dc controller PCA.
59.A or 59.4 print-cartridge-motor failure
(LJ 4250, 4300, 4350 only)
1 Turn the printer off and then on.
2 Reconnect the print-cartridge-motor
wire-harness on the dc controller PCA
(location J86).
3 Replace the print-cartridge motor. See
Print-cartridge motor
(HP LaserJet 4250/4300/4350 series
printer only).
4 Replace the dc controller PCA. See
Dc controller PCA.
59.2
Main motor Rotation error
The main motor is not functioning correctly. 1 Turn the printer off and then on.
2 Reconnect the main-motor wire-
harness on the dc controller PCA
(location J98)
3 Replace the main motor. See Main
motor.
4 Replace the dc controller PCA. See
Dc controller PCA.
59.4
Print-cartridge-motor rotation error
(LJ 4250, 4300, 4350 only)
The print-cartridge drive motor (LJ 4250,
4300, 4350 only) is not functioning properly.
1 Turn the printer off and then on.
2 Replace the print cartridge.
3 Reconnect the print-cartridge-motor
wire-harness on the dc controller PCA
(location J86).
4 Replace the print-cartridge-motor. See
Print-cartridge motor
(HP LaserJet 4250/4300/4350 series
printer only).
5 Replace the dc controller PCA. See
Dc controller PCA.
Table 7-7 Numerical printer messages (continued)
360 7 Troubleshooting