User Guide

Control panel message Description Recommended action
PERMANENT STORAGE ERROR
To continue press
0 onboard NVRAM
1 flash DIMM or hard drive
5 Replace the formatter assembly. See
Formatter assembly .
68.X PERMANENT
STORAGE FULL
For help press
alternates with
68.X PERMANENT
STORAGE FULL
To continue press
A nonvolatile storage device is full.
Pressing
(S ELECT button) should clear
the message. Printing can continue, but the
printer might behave unexpectedly in
response to the changed settings.
X Description
0 onboard NVRAM
1 flash DIMM or hard drive
1
Press
( S ELECT button) to continue.
2 For 68.0 errors, turn the printer off and
then on.
3If a 68.0 error persists, Initialize
NVRAM. See the caution and note in
To initialize NVRAM.
4 For 68.1 errors, use the HP Web
Jetadmin software to delete files from
the disk drive.
5 If this error message persists, replace
the formatter assembly. See
Formatter
assembly .
6 If the 68.1 error persists, reinitialize the
hard disk. See the caution and note in
To initialize the hard disk.
7 If the 68.1 error persists, replace the
disk.
68.X PERMANENT
STORAGE WRITE FAIL
To continue press
A nonvolatile storage device is failing to
write. Pressing
(S ELECT button) should
clear the message. Printing can continue,
but the printer might behave unexpectedly
in response to the changed settings.
X Description
0 onboard NVRAM
1 removable disk (flash or hard)
1
Press
(the S ELECT button) to continue.
2 Turn the printer off and then on.
3 If the 68.0 error persists, initialize the
NVRAM. See the caution and note in
To initialize NVRAM.
4 If this error message persists, replace
the formatter assembly. See
Formatter
assembly .
5 For a 68.1 error message, reinitialize
the hard disk. See the caution and note
in
To initialize the hard disk.
6 If the 68.1 error persists, replace the
disk.
69.X
printer error
To continue turn off then on
The optional duplexer is not functioning. 1 Remove the duplexer.
2 Turn the printer off and then on.
3 Replace the duplexer.
4 If the message persists, replace the
duplexer.
79.XXXX
PRINTER ERROR
A critical hardware error has occurred. 1 Turn the printer off and then on.
2 If the problem persists, reseat the
firmware DIMM.
Table 7-7 Numerical printer messages (continued)
Display-message troubleshooting 363