User Guide

Table 7-35 Scattered lines
Possible cause Recommended action(s)
The media does not meet
specifications or is not stored correctly.
1 Turn over the stack of media in the
tray. Also try rotating the media
180°.
2 Check the media for type and
quality. Replace the media if it
does not meet specifications, and
advise the customer to use the HP-
recommended media and to store
it correctly. See Media
specifications.
The operating environment does not
meet specifications.
Make sure that the printer is installed in
an area that meets the environmental
specifications. See
Operating
environment.
The toner-density setting is incorrect. Open the print-quality menu at the
control panel and adjust the toner-
density setting. See Print-quality
submenu.
The high-transfer setting is turned off. Open the print-quality menu at the
control panel (see
Print-quality
submenu). Select OPTIMIZE and set
HIGH TRANSFER=ON.
The line-detail setting is turned off. Open the print-quality menu at the
control panel (see
Print-quality
submenu). Select OPTIMIZE and set
LINE DETAIL=ON.
Table 7-36 Blurred print
Possible cause Recommended action(s)
The media does not meet
specifications or is not stored correctly.
1 Turn over the stack of media in the
tray. Also try rotating the media
180°.
2 Check the media for type and
quality. Replace the media if it
does not meet specifications, and
advise the customer to use the HP-
recommended media and to store
it correctly. See
Media
specifications.
The operating environment does not
meet specifications.
Make sure that the printer is installed in
an area that meets the environmental
specifications. See Operating
environment.
The toner-density setting is incorrect. Open the print-quality menu at the
control panel and adjust the toner-
density setting. See
Print-quality
submenu.
Image-formation troubleshooting 397