User Guide

HP provides free telephone support during the product warranty period. When you call, you will be
connected to a responsive team waiting to help you. For the number you should call in your country/
region, see the support sheet that came in the box with your printer. Before calling have the following
information available:
■ Product name (for example, HP LaserJet 4350dtns printer)
■ Product serial number (found on the underside of the cartridge door)
■ The date of printer purchase and a description of the problem
Test the software installation. Attempt to print a test page from the software program. Try reinstalling
the software. If reinstalling the software does not correct the problem, see the Readme file on the CD
that came with the printer, or call the phone number for the country/region (phone numbers are listed
on the support sheet that came in the box with the printer). You can also find answers to frequently
asked questions at the following Web sites:
■
http//:www.hp.com/support/lj4200
■
http//:www.hp.com/support/lj4250
■
http//:www.hp.com/support/lj4300
■
http//:www.hp.com/support/lj4350
HP-authorized resellers and support
To locate HP-authorized resellers and support, call 800-243-9816 in the U.S. or 800-387-3867 in
Canada.
HP service agreements
For information about HP service agreements, call 800-386-1115 in the U.S. or 800-268-1221 in
Canada.
HP Partner Portal
You can use the following information to contact HP Partner Portal:
■ For Partner Portal,
http://www.hp.com/partners
■ For Connect Online,
http://www.connect-online.hp.com
■ For Asia Pacific countries/regions,
http://partnercare.asiapac.hp.com
■ For Canada Partner,
http://www.canada.hp.com
■ For Latin America,
http://www.conecta.latinamerica.hp.com
Ordering parts and supplies 445