HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers User Guide
© Copyright Hewlett-Packard Company 1998 All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Publication number C4085-90997 Reorder part number C4085-60101 First Edition, May 1998 Warranty The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with respect to this information.
HP Support Thank you for your purchase. Along with your product, you receive a variety of support services from Hewlett-Packard and our support partners that are designed to give you the results you need, quickly and professionally. Online Services: for 24-hour access to information over your modem, we suggest these services: World Wide Web URL - Printer drivers, updated HP printer software, plus product and support information may be obtained from the following URLs: in the U.S. in Europe http://www.
China Denmark Finland Korea Netherlands New Zealand Norway Portugal Switzerland Taiwan United Kingdom & Ireland (86) (10) 6261-4172 45 (0) 45 991 905 358 (0)9 887 221 251 +82 2 01410 HITEL/GO HPK +82 2 01421 CHOLIAN/GO HPK 31 (0) 495 546909 (64) (9) 356-3660 47 22 735697 351 (0)1 4417232 41 (0) 6 28897988 (886) (2) 923-3233 44 (0) 1344 360 880 America Online - America Online/Bertelsmann is available in the U.S.,France, Germany, and U.K.
Obtaining software utilities and electronic Information for U.S. and Canada: Phone: Mail: Fax: (1) (970) 339-7009 Hewlett-Packard Co. P.O. Box 1754 Greeley, CO 80632 U.S.A. (1) (970) 330-7655 For Asia-Pacific countries: Contact Fulfill Plus at (65) 740-4477 (Hong Kong, Indonesia, Philippines, Malaysia, or Singapore). For Korea, call (82) (2) 3270-0805 or (82) (2) 3270-0893. For Australia, New Zealand, and India: For Australia and New Zealand, call (61) (2) 565-6099. For India, call (91) (11) 682-6035.
For European English: For U.K., call (44) (142) 986-5511. For Ireland and outside U.K., call (44) (142) 986-5511. HP direct ordering for accessories or supplies: Call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada). HP Support Assistant compact disc: This support tool offers a comprehensive online information system designed to provide technical and product information on HP products. To subscribe to this quarterly service in the U.S. or Canada, call 1-800-457-1762.
HP FIRST: HP FIRST Fax will deliver detailed troubleshooting information on common software and troubleshooting tips for your HP product. Call from any touch tone phone and request up to three documents per call. These documents will be sent to the fax of your choice. Australia Austria Belgium (Dutch) Belgium (French) Canada China Denmark English (outside of U.K.
Singapore Spain Sweden Switzerland (German) Switzerland (French) Taiwan Thailand United Kingdom United States (65) 275-7251 (34) (90) 099-3123 (46) (2) 079-5743 (41) (1) 0800-551527 (41) (1) 0800-551526 (886) (2) 719-5589 (66) (2) 661-3511 (44) (134) 0800-960271 1-800-333-1917
Customer support options worldwide The service and support chapter of this user guide contains worldwide sales and service addresses and phone numbers for countries not listed here. Customer Support and Product Repair Assistance for the U.S. and Canada: (Refer to the service and support chapter of this user guide for additional product repair information.) Call (1) (208) 323-2551 Monday through Friday from 6 am to 6 pm, (Mountain Time) free of charge during the warranty period.
European Customer Support Center Language and In-Country Options Available Open Monday through Friday 8:30–18:00 CET HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected to a responsive team waiting to help you. If you require support after your warranty has expired, you can receive support for a fee through the same telephone number. The fee is charged on a per-incident basis.
Austria: (43) (1) 0660-6386 Norwegian Norway: (47) 2211-6299 Danish Denmark: (45) 3929-4099 Finnish Finland: (358) (9) 0203-47288 Swedish Sweden: (46) (8) 619-2170 Italian Italy: (39) (2) 264-10350 Spanish Spain: (34) (90) 232-1123 Portuguese Portugal: (351) (1) 441-7199 In-country support numbers: If you require support after your warranty has expired, additional product repair services, or if your country is not listed below, see “Worldwide Sales and Service Offices.
Brazil Canada China Chile Czech Republic Greece Hong Kong Hungary India 022-829-6612 (1) (208) 323-2551 (86) (10) 65053888-5959 800-360999 (42) (2) 471-7321 (30) (1) 689-6411 (852) 800-96-7729 (36) (1) 343-0310 (91) (11) 682-6035 (91) (11) 682-6069 Indonesia (62) (21) 350-3408 Korea (82) (2) 3270-0700 Korea outside Seoul, call (82) (080) 999-0700 Japan (81) (3) 3335-8333 Malaysia (60) (3) 295-2566 Mexico (Mexico City) 01 800-22147 Mexico (outside Mexico City) 01 800-90529 New Zealand (64) (9) 356-6640 P
Contents Introduction Navigation Features . . Text Conventions . . . . Additional Features of Acrobat Reader . . . . . Tips for Use . . . . . . . . . . . . . . . . . . 18 . . . . . . . . . . . 20 . . . . . . . . . . . 21 . . . . . . . . . . . 23 1 Printer Basics Overview . . . . . . . . . . . . . . Printer Features and Benefits . Printer Information . . . . . . . . Configurations . . . . . . . . Printer Parts and Locations Accessories and Supplies . . . Suggested Accessories . . .
Using the Stapler . . . . . . . . . . . . . . . . Loading Staple Cartridges . . . . . . Stapling Documents . . . . . . . . . . . . Printing Both Sides of Paper (Optional Duplex Printing Accessory) . . . Printing Envelopes . . . . . . . . . . . . . . . Feeding Envelopes Automatically (Optional Envelope Feeder) . . . . . Inserting the Envelope Feeder . . . . . Loading Envelopes into the Envelope Feeder . . . . . . . . . . . . . . . . . . . . . Printing Envelopes from Tray 1 . . . . .
Clearing Jams from the Output Areas Clearing Jams from the Stapler . . . . . Solving Repeated Paper Jams . . . . . Understanding Printer Messages . . . . . Correcting Output Quality Problems. . . . Troubleshooting Checklist . . . . . . . . Determining Printer Problems . . . . . . . . Software, Computer, and Printer Interface Problems . . . . . . . . Cabling Configurations . . . . . . . . . . Selecting an alternate PPD . . . . . . . Communicating with an Optional HP JetDirect 600N Print Server . . . . . .
EIO Menu (8000 N/8000 DN) . . . . . . . . 305 Resets Menu . . . . . . . . . . . . . . . . . . . 308 Multibin Mailbox Commands . . . . . . . . 335 Appendix E Regulatory Information Appendix C Printer Memory and Expansion Overview . . . . . . . . . . . . . . . . . Installing Memory . . . . . . . . . . . . Checking Memory Installation . . . . Adjusting Memory Settings . . . . . Installing EIO Cards/Mass Storage . . . . . . . . . . . . . . . . . . . .
Introduction Introduction This section explains some of the features of this online user guide as well as tips and tricks to help you use it to its greatest potential. It provides an overview of the following information: z Navigation Features z Text Conventions z Additional Features of Acrobat Reader z Tips for Use Additional features can be accessed through your Acrobat Reader menus and toolbars.
Introduction 18 Navigation Features Button Button Name Function Chapter Beginning and End Arrows The Chapter Beginning and End buttons allow you to go to the beginning or end of a chapter. The Up arrow takes you to the beginning of the chapter, while the Down arrow takes you to the end. Page Up and Down Arrows The Page Up and Down arrows allow you to scroll page-by-page through a chapter. The Page Up arrow allows you to go back one page, while the Page Down arrow allows you to move forward one page.
Introduction Button 19 Button Name Function Index Icon The Index Icon calls up the online user guide text index. The index entries are linked to their related topics.
Introduction Text Conventions Some text is formatted differently to indicate specific meanings or functions. Below is a table that defines the different text formats and what they indicate. Text Format Style Meaning or Function KEY CAP This format is used to represent buttons on the printer, as well as keys on the computer keyboard. Hypertext This format is used to indicate that the text is linked to another page of the document. Clicking on the underlined text takes you to that page.
Introduction 21 Additional Features of Acrobat Reader In addition to the navigation buttons provided on the right side of the page, Adobe Acrobat Reader has a number of other features that you may find useful. Button Button Name Function Actual Size This button sets the document view to the page’s actual size. Fit Page This button changes the document view so the page fits in the window.
Introduction Button 22 Button Name Function Page With Bookmarks This button displays the page and bookmarks to the different sections of the document in a window to the left of the screen. Page With Thumbnails This button displays the page and small images of each page in a window to the left of the screen. Back This button allows you to go to the previous link or to undo your last change. Find This button calls up the Find dialog. Zoom This button allows you to change the page size.
Introduction Tips for Use Use bookmarks to navigate between chapters. When reading large amounts of text, turn off bookmarks and change the page view to full screen. Use the find function under the Tools menu to find specific terms. To print this document- For best quality and quickest printing, always print using a compatible PostScript Level 2 emulation printer driver.
Chapter 1 1 Printer Basics Printer Basics Overview Congratulations on your purchase of an HP LaserJet 8000 series or an HP Mopier 240 printer. If you have not done so, see the getting started guide provided with the printer for setup instructions. Now that the printer is set up and ready to use, take a few moments to get to know the printer.
Chapter 1 Printer Basics Printer Features and Benefits Speed and Throughput z RIP ONCE technology z 24 pages per minute (ppm) z 133 MHz MIPS microprocessor Resolution z 600 dots per inch (dpi) with Resolution Enhancement technology (REt) z FastRes 1200 provides 1200 dpi quality at full speed z More than 220 levels of gray Memory z 16 MB (8000/8000 N) or 24 MB (8000 DN) of RAM, expandable using industry standard 100-pin DIMMs (Dual In-Line Memory Modules) z Memory Enhancement technology (MEt) automatical
Chapter 1 Printer Basics Language and Fonts z HP PCL 6 z HP PCL 5e for compatibility z Printer Job Language (PJL) z Printer Management Language (PML) z 45 scalable TrueType typefaces z 65 fonts with HP FontSmart (not available for Macintosh) z PostScript Level 2 Emulation standard Printer Features and Benefits 26
Chapter 1 Printer Basics Paper Handling Options z Input Tray 1: A multipurpose tray for paper, transparencies, labels, and envelopes. Holds up to 100 sheets of paper. Trays 2 and 3: Two 500-sheet trays. These trays automatically sense paper size. Optional 2 x 500-sheet Input Tray (Trays 4 and 5): Two 500-sheet trays. These trays automatically sense paper size. Optional 2000-sheet Input Tray (Tray 4): One 2000-sheet tray. This tray automatically senses paper size.
Chapter 1 Printer Basics Optional Multibin Mailbox: Each of the 8 bins holds up to 250 sheets of paper. Optional 7-bin Tabletop Mailbox: Each of the 7 bins holds up to 120 sheets of paper. Designed for tabletop printing.
Chapter 1 Printer Basics Printer Information Configurations HP LaserJet 8000 printer The HP LaserJet 8000 printer (part number C4085A) comes standard with 16 MB RAM, wide format printing, two 500-sheet trays, and a 100-sheet multipurpose tray. HP LaserJet 8000 N printer The HP LaserJet 8000 N printer (part number C4086A) comes standard with 16 MB RAM, wide format printing, two 500-sheet trays, a 100-sheet multipurpose tray, and an HP JetDirect 600N for 10/100Base-TX, internal print server.
Chapter 1 Printer Basics HP LaserJet 8000 DN printer The HP LaserJet 8000 DN printer (part number C4087A) comes standard with 24 MB RAM, wide format printing, two 500-sheet trays, a 100-sheet multipurpose tray, an HP JetDirect 600N for 10/100Base-TX, internal print server, and a duplexer (for printing on both sides of paper).
Chapter 1 Printer Basics 31 Printer Parts and Locations Standard Output Bin Adjustable paper stop Top cover Control panel Tray 1 (multipurpose) Left Output Bin Front door On/Off switch Tray 1 extensions Tray 3 Right door Tray 2 Continued on next page.
Chapter 1 Printer Basics 32 Printed Circuit Assembly (formatter board) EIO slots Bidirectional Parallel Port (IEEE-1284) Power outlet Printer Information Paper Handling Connector (C-Link)
Chapter 1 Printer Basics Accessories and Supplies You can increase the capabilities of the printer with optional accessories and supplies. Use accessories and supplies specifically designed for the printer to ensure optimum performance. The printer supports three enhanced input/output (EIO) cards. Other accessories and options are available. For ordering information, see page 36.
Chapter 1 Printer Basics 34 Suggested Accessories 5-bin Mailbox with Stapler Duplexer Envelope Feeder Multibin Mailbox (8 bins) 7-bin Tabletop Mailbox Stand for 7-bin Tabletop Mailbox 2000-sheet Input Tray (Tray 4) Printer Stand 2 x 500-sheet Input Tray (Trays 4 and 5) Accessories and Supplies
Chapter 1 Printer Basics Optional Hard Disk The Hard Disk accessory can be used to permanently store downloaded fonts and forms in the printer. Unlike standard printer memory, items on the Hard Disk remain in the printer even when the printer is turned off. Fonts downloaded to the Hard Disk are available to all users of the printer. The Hard Disk can be write-protected through software for additional security. Windows Users Use HP JetAdmin to delete files from a mass storage device.
Chapter 1 Printer Basics 36 Ordering Information Use only accessories specifically designed for this printer. To order an accessory, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user guide.) Ordering Information Item Paper Handling Description or Use Order Number 2 x 500-sheet Input Tray Two 500-sheet trays and feeder. C4780A 2000-sheet Input Tray One 2000-sheet tray and feeder.
Chapter 1 Printer Basics 37 Ordering Information (continued) Paper Handling Item Description or Use Order Number Multibin Mailbox Each of the 8 output bins holds 250 sheets of paper. C4785A 5-bin Mailbox with Stapler Each of the 5 output bins holds 250 sheets of paper. Provides job separation by stapling jobs.
Chapter 1 Printer Basics 38 Ordering Information (continued) Printing Supplies Item Description or Use Order Number HP Multipurpose Paper HP brand paper for a variety of uses (1 box of 10 reams, 500 sheets each). To order a sample, in the U.S. call 1-800-471-4701. HPM1120 Premium HP brand paper for use with HP LaserJet printers (1 box of 10 reams, 500 sheets each). To order a sample, in the U.S. call 1-800-471-4701. HPJ1124 (Other HP media is available where office products are sold.
Chapter 1 Printer Basics 39 Ordering Information (continued) Item Memory, Fonts, Dual In-line Memory Module (DIMM) and Mass (100-pin) Storage Description or Use Order Number Boosts the ability of the printer to handle large print jobs (maximum 192 MB with HP brand DIMMs): EDO DIMMs (100-pin) 4 MB 8 MB 16 MB C4135A C4136A C4137A SDRAM DIMMs (100-pin) 4 MB 8 MB 16 MB 32 MB 64 MB C4140A C4141A C4142A C4143A C3913A Flash DIMM (100-pin) Permanent storage for fonts and forms: 2 MB 4 MB Accessories
Chapter 1 Printer Basics 40 Ordering Information (continued) Item Memory, Fonts, Font DIMM (100-pin) and Mass Storage Cable and Interface Accessories Description or Use 8 MB Asian ROM: traditional Chinese simplified Chinese Korean Order Number C4292A C4293A D4838A Hard Disk Permanent storage for fonts C2985A and forms. Enables RIP ONCE mopying of print jobs that are too large to RIP ONCE mopy in RAM.
Chapter 1 Printer Basics 41 Ordering Information (continued) Cable and Interface Accessories Item Description or Use Enhanced I/O Cards HP JetDirect print server multi-protocol EIO network cards: Ethernet RJ-45 only Ethernet RJ-45 and BNC, LocalTalk Token Ring RJ-45 and DB-9 Fast Ethernet 10/100Base-TX RJ-45 only Power Box Maintenance Accessory J3110A J3111A J3112A J3113A For connecting a multibin C4789A mailbox to the printer when the printer is on a printer stand.
Chapter 1 Printer Basics 42 Ordering Information (continued) Item Description or Use Order Number A guide to using paper and other print media with HP LaserJet printers. 5010-6394 PCL 5/PJL Technical Reference Documentation Package A guide to using printer commands with HP LaserJet printers. 5021-0330 HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers User Guide This is an online user guide provided on compact disc.
Chapter 1 Printer Basics 43 Ordering Information (continued) Item Description or Use HP LaserJet 8000, An additional copy of the 8000 N, 8000 DN, and ready reference guide. HP Mopier 240 Printers Ready Reference Guide User Documentation Bundle Accessories and Supplies Order Number C4085-90921 An additional copy of the C4085-90901 getting started guide, and the ready reference guide.
Chapter 1 Printer Basics 44 Control Panel Layout The control panel includes three indicator lights, six keys, and a 2-line display (16 characters per line).
Chapter 1 Printer Basics Control Panel Lights Light Indication Online The printer is ready to print. Data The printer is processing information. Attention Action is required. See the control panel display. Configuration Page To print a configuration page, see page 228.
Chapter 1 Printer Basics Control Panel Keys Control Panel Keys Key Function GO z Places the printer either online or offline. z Prints any data residing in the printer’s buffer. z Allows the printer to resume printing after being offline. Clears most printer messages and places the printer online. z Allows the printer to continue printing with an error message such as TRAY x LOAD [TYPE] [SIZE] or UNEXPECTED PAPER SIZE.
Chapter 1 Printer Basics Control Panel Keys Key Function - VALUE + Cycles through the selected menu item’s values. Press + to move forward or - to move backward. SELECT z Saves the selected value for that item. An asterisk (*) appears next to the selection, indicating that it is the new default. Default settings remain when the printer is switched off or reset (unless you reset all factory defaults from the Resets Menu). z Prints one of the printer information pages from the control panel.
Chapter 1 Printer Basics Control Panel Menus For a complete list of control panel items and possible values, see page 279. Press MENU for access to all control panel menus. When additional trays or other accessories are installed in the printer, new menu items automatically appear. Continued on next page.
Chapter 1 Printer Basics To change a control panel setting: 1. Press MENU until the desired menu appears. 2. Press ITEM until the desired item appears. 3. Press - VALUE + until the desired setting appears. 4. Press SELECT to save the selection. An asterisk (*) appears next to the selection in the display, indicating that it is now the default. 5. Press GO to exit the menu. Note Settings in the printer driver and software application override control panel settings.
Chapter 1 Printer Basics 50 LEDs Status Interpretation Use the following table to interpret the status lights on the Optional 2000-sheet Input Tray, the Optional 2 x 500-sheet Input Tray (Trays 4 and 5), and the Multibin Mailbox. LED Status Interpretation Light Optional 2000-sheet Input Tray and the Optional 2 x 500-sheet Tray (Trays 4 and 5) Multibin Mailbox Solid Green The accessory is on and ready. The accessory light is on and ready.
Chapter 1 Printer Basics 51 LED Status Interpretation (continued) Off The printer might be in Power The printer might be in Power Save mode. Press GO. Save mode. Press GO. The accessory is not receiving power. Check both the power supply and the power cables. LEDs Status Interpretation The accessory is not receiving power. Check both the power supply and the power cables.
Chapter 1 Printer Basics 52 Printer Software Windows Client Windows Software Drivers HP Toolbox HP FontSmart Network Administrator Windows Software HP JetAdmin Drivers HP FontSmart HP LaserJet Resource Manager Macintosh Software Macintosh Software Macintosh Client Printer Software PPDs HP LaserJet Utility PPDs HP LaserJet Utility
Chapter 1 Printer Basics The printer drivers provided on the compact disc must be installed to take full advantage of the printer’s features. The other software programs are recommended, but are not required for operation. See the ReadMe file for more information. Note Network Administrators: HP JetAdmin should be installed only on the network administrator’s computer. Load all other applicable software on the server and all client computers.
Chapter 1 Printer Basics z Microsoft Windows 95 z Microsoft Windows NT 4.0 z IBM OS/2 version 2.0 or greater z Apple Mac OS 7 or greater Additional drivers for DOS WordPerfect 5.x and 6.x are available through your HP distributor. (See the HP Support pages at the front of this user guide.) The Printing System also includes software for network administrators using the following network operating systems: z Novell NetWare 3.x or 4.x z Microsoft Windows NT 4.0 z IBM LAN Server 3.
Chapter 1 Printer Basics Printer Drivers Printer drivers access the printer features and allow the computer to communicate with the printer (via a printer language). Windows See Access the Windows Printer Driver on page 63 for more specific driver information. Macintosh See PostScript Printer Description Files (PPDs) on page 69 for more specific driver information. Note Check the ReadMe file provided on the compact disc for additional software included and supported languages.
Chapter 1 Printer Basics 56 Drivers Included with the Printer The following printer drivers are included with the printer. The most recent drivers are available on the Internet. (See the HP Support pages at the front of this user guide.) Depending on the configuration of Windows computers, the installation program for the printer software automatically checks the computer for Internet access to obtain the latest drivers. PCL 5e PCL 6 PS Windows 3.1x 9 9 9 Windows 95 9 9 9 Windows NT 4.
Chapter 1 Printer Basics Additional Drivers You can obtain the following printer drivers by downloading them from the Internet, or by requesting them from an HP-authorized service or support provider. (See the HP Support pages at the front of this user guide.) z OS/2 PCL/PCL 6 printer driver* z OS/2 PS printer driver* z WordPerfect 5.1 printer driver z AutoCAD (Rev. 14 compatible printer driver, also available on the compact disc) *The OS/2 drivers are also available from IBM, and are packaged with OS/2.
Chapter 1 Printer Basics Software for Windows Use the Typical Install option, or Custom Install option (if you are a Network Administrator), to install the HP software. (This includes several printer drivers. For more information, see page 56) Note Network Administrators: If the printer is attached to a network through an HP JetDirect EIO card, before you can print, the printer must be configured for that network using HP JetAdmin or similar network software. (See the getting started guide.
Chapter 1 Printer Basics Installing Windows Printing Software (CD) For Windows 95 and Windows NT 4.0 1. Close all running applications. 2. Insert the compact disc into the CD-ROM drive. (Depending on the computer configuration, the installation program may automatically start.) 3. Click Start. 4. Click Run. 5. Type D:\SETUP (or the appropriate drive directory letter) in the command line box and click OK. 6. Follow the instructions on the computer screen. Continued on next page.
Chapter 1 Printer Basics For Windows 3.1x Note Windows 3.1x includes only PostScript Level 2 Emulation (or Level 1 Emulation for Windows 3.1x) and FontSmart. 1. Close all running applications. 2. Insert the compact disc into the CD-ROM drive. 3. In the Windows Program Manager screen, click the File menu. 4. Click Run. 5. Type D:\SETUP (or the appropriate drive directory letter) in the command line box and click OK. 6. Follow the instructions on the computer screen.
Chapter 1 Printer Basics Installing Network Software Note If the printer is to be used on a network, install and configure the network operating system software on the network administrator’s system before individual users install the printing software. 1. Select a Custom install to install the printing system software. Be sure to install the HP JetAdmin software. 2. Use HP JetAdmin to configure the HP JetDirect print server and the printer for your network.
Chapter 1 Printer Basics Installing Macintosh Printing Software 1. Quit all open applications. 2. Insert the compact disc into the CD-ROM drive. 3. Double-click the Installer icon and follow the instructions on the screen. 4. Open the Chooser from the Apple menu. 5. Click the Apple LaserWriter icon. If the icon is not there, contact your Macintosh dealer. 6. If you are on a network with multiple zones, select the zone in the AppleTalk Zones box where the printer is located.
Chapter 1 Printer Basics 63 Access the Windows Printer Driver To configure the driver once the software is installed, access it in one of the following ways: Temporarily Change Settings (from a software application) Change Default Settings (across all applications) Windows 95 From the File menu, click Print, and then click Properties. (The actual steps can vary; this is the most common method.) Click the Start button, point to Settings, and then click Printers.
Chapter 1 Printer Basics Choose the Right Printer Driver for Your Needs Choose a printer driver based on the way you use the printer. z Use the PCL 6 driver to take full advantage of the printer’s features. Unless backward compatibility with previous PCL drivers or older printers is necessary, the PCL 6 driver is recommended. z Use the PCL 5e driver if you want print results to look comparable to those from older printers. Certain features are not available in this driver.
Chapter 1 Printer Basics Printer Driver Help Each printer driver has help screens that can be activated either from the Help button, the F1 key, or a question mark symbol in the upper right corner in the printer driver (depending on the Windows operating system used). These help screens give detailed information about the specific driver. Printer driver help is separate from the software application help.
Chapter 1 Printer Basics HP ToolBox HP ToolBox is enabled during a Custom Install and is not needed to print. Access HP ToolBox from a printer icon on the Windows 95 and Windows NT 4.0 Taskbar. HP ToolBox provides one-step access to the current status of the printer and the jobs it is printing. A list of all available features is as follows: z printer status z “How Do I...” help z utilities z job status If you choose not to use HP ToolBox, it can be disabled. See the printer software help.
Chapter 1 Printer Basics HP FontSmart Access HP FontSmart from the HP LaserJet folder or through HP ToolBox. HP FontSmart is a font management utility (for Windows only) which does the following: z installs, uninstalls, and deletes fonts z manages fonts inside a single window by allowing you to drag-and-drop z shows the 110 matching screen fonts for the internal fonts in the printer z downloads fonts to a mass storage device Note With Windows 3.
Chapter 1 Printer Basics HP JetSend Communications Technology HP JetSend can be installed through an installer on the compact disc. HP JetSend is a new technology from HewlettPackard that allows network devices to communicate with each other directly. Devices which contain the HP JetSend technology can exchange information directly with other devices connected via the Internet or intranet. Sending devices can include scanners and computers. Receiving devices can include printers and computers.
Chapter 1 Printer Basics Software for Macintosh Computers PostScript Printer Description Files (PPDs) PPDs, in combination with the LaserWriter driver, access the printer features and allow the computer to communicate with the printer. An installation program for the PPDs and other software is provided on the compact disc. Use the LaserWriter printer driver that comes with the computer. (The LaserWriter driver is also available from Apple.
Chapter 1 Printer Basics Fonts 80 screen fonts are installed that correspond with the 80 PS fonts resident in the printer.
Chapter 1 Printer Basics Software for Networks HP Web JetAdmin This browser-based HP JetAdmin software can be installed on any supported server platform. The following systems are supported: z Microsoft Windows NT z HP-UX* z IBM OS/2* z Sun Solaris* *HP Web JetAdmin is not included on the compact disc with the printer, but is available from the Internet. If you do not have access to the Internet, see the HP Support pages at the front of this user’s guide to obtain this software.
Chapter 1 Printer Basics HP JetAdmin HP JetAdmin is primarily for users who cannot use Web JetAdmin due to the lack of browser access or because none of the supported server platforms exist on their network. HP JetAdmin should be installed only on the network administrator’s computer. HP JetAdmin can be accessed by clicking the Start button (point to Settings, and then click Control Panel) in Windows 95 and Windows NT 4.0 or from the HP LaserJet program group folder.
Chapter 1 Printer Basics *The software for these systems is not included on the compact disc with the printer, but is available from the Internet. If you do not have access to the Internet, see the HP Support pages at the front of this user guide to obtain this software. Note Network Administrators: If the printer is attached to a network, before you can print, the printer must be configured for that network using HP JetAdmin or similar network software. (See the getting started guide.
Chapter 1 Printer Basics HP LaserJet Resource Manager The HP LaserJet Resource Manager should be installed only on the network administrator’s computer. The HP LaserJet Resource Manager allows you to control hard disk and flash memory features not found in the drivers. Use the HP LaserJet Resource Manager to do the following: z Initialize disk and flash memory. z Download, delete, and manage fonts to disk and flash memory across networks.
Chapter 2 2 Printing Tasks Printing Tasks Overview This chapter presents basic printing tasks, such as: z Selecting the Input Tray z Selecting the Output Bin z Using the Stapler z Printing Both Sides of Paper (Optional Duplex Printing Accessory) z Printing Envelopes z Printing Special Paper Overview 75
Chapter 2 Printing Tasks 76 Selecting the Input Tray Loading Tray 1 1 CAUTION To avoid a paper jam, never add or remove paper from Tray 1 while the printer is printing. To avoid damaging the printer, print labels and transparencies only from Tray 1. Send them to the Left Output Bin, and do not print them on both sides. When printing multiple transparencies, promptly remove each transparency as soon as it emerges from the printer (so the sheets do not stick together). 1 Open Tray 1.
Chapter 2 Printing Tasks 3 Slide the paper width guides to the appropriate size marked on the tray. 77 3 4 Place paper into the tray without stacking it above the paperfill mark. Note For single-sided printing, place paper into the tray with side-to-be-printed up. The top of the letterhead should be toward the printer. For two-sided printing, place paper with the front side down. The top of the letterhead should be toward the printer. For prepunched paper, always load with the holes toward the printer.
Chapter 2 Printing Tasks 5 Paper loading differs by size: a. Load Letter and ISO A4 with the longer edge of the page leading into the printer. b. Load envelopes, Executive, Legal, 11 x 17, ISO A3, JIS B5, or JIS B4 with the short edge of the page leading into the printer. (For more information on paper specifications, see page 256.
Chapter 2 Printing Tasks 6 Slide the paper into the printer until paper fits squarely and firmly between the paper width guides, without bending. Note Paper heavier than 28 lb (105 g/m²) should be printed from Tray 1 to the Left Output Bin to avoid curl. If Tray 1 is in CASSETTE mode, the printer Attention light will flash. Press - VALUE + to change the size to match the paper size in Tray 1 and press SELECT.
Chapter 2 Printing Tasks 80 Loading Trays 2, 3, and the Optional 2 x 500-sheet Input Tray (Trays 4 and 5) 1 Open the tray until it stops. 1 2 Turn the paper guide lock to the unlocked position. 3 Slide the paper guide to the mark that indicates the size of paper you are loading.
Chapter 2 Printing Tasks 4 Turn the paper guide lock to the locked position. 81 4 5 Adjust the left paper guide by pushing in, then lifting up and out. 6 Position the guide over the appropriate lines marked in the tray. Press the guide into the rear slot and then lower down into the front slot. Be sure the guide is not skewed.
Chapter 2 Printing Tasks 7 Insert up to 500 sheets of paper into the tray. Do not fill the input tray above the paper fill marks on the guides. Note For single-sided and double-sided printing, place paper into the tray with the side-to-beprinted down. The top of the letterhead should be toward the rear of the tray.
Chapter 2 Printing Tasks 8 Ensure that the paper size tab is set correctly. Slide the tray back into the printer. 9 If you wish to select your paper by type rather than tray (source), see page 134. Adjust the paper stop guide on the Standard Output Bin for paper sizes larger than Letter or A4. See page 91. Note If paper curls or skews excessively during printing, open the tray and turn the stack of paper over. To avoid a paper jam, never open the tray while it is in use.
Chapter 2 Printing Tasks Loading the Optional 2000-sheet Input Tray (Tray 4) An optional 2000-sheet Input Tray (Tray 4) is available for the printer.The tray fits under the printer, and acts as a base. For paper specifications, see page 254. Continued on next page.
Chapter 2 Printing Tasks 1 Slide Tray 4 open until it stops. 85 1 2 Pull the front guide out by the blue pin. Place the guide into the slots in the top and bottom of the input tray that correspond to the paper size you are loading and push in the pin. 3 Repeat step 2 to adjust the back guide. 2 4 Repeat step 2 to adjust the left guide. Note To load 11 by 17 inch paper, move the left guide to the back of the tray. 3 Continued on next page.
Chapter 2 Printing Tasks Load up to 2000 sheets of paper into the tray. Do not allow paper to extend above the paperfill mark on the sides. 5 Load Letter or A4 paper with the top of the page toward the rear of Tray 4, side-to-beprinted down (A) for single-sided printing. For two sided printing, load front side up. 6 Load 11 x 17, Legal, A3, or JIS B4 paper with top of the page toward the right of the printer. For two sided printing, load front side up (B).
Chapter 2 Printing Tasks 7 Press down on all four corners of the paper stack to ensure the paper rests flat in the tray, without bending. 87 7 8 Close Tray 4. 9 Ensure that the paper size tab is set correctly. Note See Printing by Type and Size of Paper on page 134 to set the type of paper you loaded in the tray. If using the Standard Output Bin, remember to adjust the paper stop guide on the output bin. See page 91.
Chapter 2 Printing Tasks 88 Selecting the Output Bin The printer has several output locations: the Standard Output Bin, the Left Output Bin, and the optional Mailboxes (the 7-bin Tabletop Mailbox, the Multibin Mailbox (8 bins), and the 5-bin Mailbox with Stapler).
Chapter 2 Printing Tasks 89 Left Output Bin Standard Output Bin Mailbox Bins (5-bin Mailbox with Stapler shown) Note For best results, use the Left Output Bin to print envelopes, labels, or transparencies.
Chapter 2 Printing Tasks Printing to the Standard Output Bin The Standard Output Bin, located at the top of the printer, holds up to 500 sheets of paper in the correct order as they exit the printer. A sensor causes the printer to stop when the paper bin is full. Printing continues when you empty or reduce the amount of paper in the bin. The Standard Output Bin is the factory default bin.
Chapter 2 Printing Tasks Adjusting the Paper Stop The paper stop, illustrated below, is located near the Standard Output Bin. It can be adjusted to help paper lay flat as it exits the printer. The paper stop does not have to be raised for Letter or A4 size paper. Note that the printer jams if the paper stop is set to a smaller size of paper than is being printed. 1. Pull the left side of the paper stop up until the stop is in an upright position. 2.
Chapter 2 Printing Tasks Printing to the Left Output Bin The Left Output Bin, located on the upper left side of the printer, holds up to 125 sheets of paper face up as they exit the printer. This bin is mainly used for special paper types, such as labels, envelopes, or transparencies, that cannot tolerate the curved paper path of the Standard Output Bin. This output bin does not sense when the bin is full.
Chapter 2 Printing Tasks Printing to a Mailbox The following Mailboxes are available for the printer: z 7-bin Tabletop Mailbox (each bin holds up to 120 sheets of paper) z Multibin Mailbox (8 bins, each bin holds up to 250 sheets of paper) z 5-bin Mailbox with Stapler (each bin holds up to 250 sheets of paper) These mailboxes attach to the left side of the printer.
Chapter 2 Printing Tasks Modes (continued) Stacking This mode stacks the printed output from the lowest bin to the top, regardless of job boundaries. This mode of operation takes advantage of the total capacity of the mailbox bins. The device is seen by the software as one logical bin. How to Configure the Operating Modes The network or printer administrator chooses the mode of operation through an HP network configuration utility, such as HP JetAdmin or HP LaserJet Utility.
Chapter 2 Printing Tasks 95 Mailbox Mode 5-bin Mailbox with Stapler In Mailbox Mode, if the Then the physical location is: Control Panel says: OPTIONAL BIN 1 Left Output Bin OPTIONAL BIN through 6 OPTIONAL BIN 7-bin Tabletop Mailbox OPTIONAL BIN OPTIONAL BIN through 8 Multibin Mailbox OPTIONAL BIN (8 bins) OPTIONAL BIN through 9 Selecting the Output Bin 2 Mailbox 1-5 7 1 2 Stapler Bin Left Output Bin Mailbox 1-7 1 Left Output Bin 2 Mailbox 1-8
Chapter 2 Printing Tasks 96 Job Separation, Collator, and Stacking Modes 5-bin Mailbox with Stapler 7-bin Tabletop Mailbox Multibin Mailbox (8 bins) Note In Job Separation, Collator, and Stacking Modes, if the Control Panel says: OPTIONAL BIN 1 Left Output Bin OPTIONAL BIN 2 OPTIONAL BIN 3 OPTIONAL BIN 1 Mailbox 1-5 Stapler Bin Left Output Bin OPTIONAL BIN 2 OPTIONAL BIN 1 Mailbox 1-7 Left Output Bin OPTIONAL BIN 2 Mailbox 1-8 Then the physical location is: The Mailboxes handle all of the pr
Chapter 2 Printing Tasks Selecting a Mailbox through the Software You can select mailboxes through your software application, printer driver, or from the printer control panel. Otherwise, follow the instructions below for setting the overall default printer output bin selection. Where and how you make selections depends on your software application or associated printer driver. (Some options may only be available through the printer driver.) Selecting Mailboxes from the Control Panel 1.
Chapter 2 Printing Tasks 98 Using the Stapler Loading Staple Cartridges 1 1 Turn off the printer and remove the Left Output Bin. 2 Open the stapler unit cover. 3 Squeeze the stapler cartridge tabs together and pull the empty staple cartridge out.
Chapter 2 Printing Tasks 4 Remove the plastic shipping clip from the new staple cartridge. Insert the new staple cartridge so that it snaps into place. 99 4 5 Close the stapler unit cover, replace the Left Output Bin, and turn the printer on.
Chapter 2 Printing Tasks Stapling Documents The stapler can staple documents of 2 to a maximum of 20 pages on 16 to 28 lb paper, Letter, Legal, and A4 size only. For paper beyond 20 lb, fewer sheets can be stapled depending upon the weight of the paper. The stapler should not be set as the default output bin. If your job is only one page, or if it is greater than 20 pages, the printer will print your job to the bin, but it will not be stapled. The stapler bin can hold up to 350 stapled sheets.
Chapter 2 Printing Tasks Selecting the Stapler from the Control Panel If your software does not support stapling, set it using the directions below. 1. Press MENUS repeatedly until PAPER HANDLING appears. 2. Press ITEMS repeatedly until PAPER DEST= STANDARD OUT BIN * appears. 3. Press + repeatedly until PAPER DEST= OPTIONAL BIN x appears. (See pages 95 and 96 to choose the appropriate bin according to the mode you are using.) Your network administrator may have changed the name of this bin.
Chapter 2 Printing Tasks Printing Both Sides of Paper (Optional Duplex Printing Accessory) The printer can automatically print on both sides of paper with an optional duplex printing accessory (duplexer). This is called duplexing. Note See the documentation included with the duplexer for complete installation and setup instructions. Duplexing might require additional memory (page 310).
Chapter 2 Printing Tasks Guidelines for Printing Both Sides of Paper CAUTION Do not print on both sides of labels, transparencies, envelopes, or paper heavier than 28 lb (105 g/m 2 ). Damage to the printer and paper jamming might result. z You might need to configure the printer driver to recognize the duplexer. (See the printer software help for details.) z To print on both sides of paper, make the selection from the software or printer driver. (See the printer software help.
Chapter 2 Printing Tasks Paper Orientation for Printing Both Sides of Paper The duplexer prints the second side of paper first, so paper such as letterhead and preprinted paper needs to be oriented as shown. Tray 1 z Load letter and A4 paper with the side-to-be-printed facing up, and the top, short edge toward the back. z Load other sizes of paper with the side-to-be-printed facing up, and the top, short edge toward the printer. Continued on next page.
Chapter 2 Printing Tasks All other trays z Load letter and A4 paper with the side-to-be-printed facing down, and the top, short edge toward the back. z Load other sizes with the side-to-be-printed facing down, and the top, short edge toward the right of the tray.
Chapter 2 Printing Tasks 106 Layout Options for Printing Both Sides of Paper The four print orientation options are shown below. These options can be selected from the printer driver or from the printer’s control panel (set BINDING from the Paper Handling Menu and ORIENTATION from the Printing Menu). 1. Long-edge portrait (default) 2. Long-edge landscape 3. Short-edge portrait 4.
Chapter 2 Printing Tasks Printing Envelopes Feeding Envelopes Automatically (Optional Envelope Feeder) With the optional envelope feeder, the printer will automatically feed up to 100 envelopes. (For supported envelope sizes, see page 256.) To print envelopes without an envelope feeder, see page 111. Note See the documentation included with the envelope feeder for complete installation and setup instructions. You might need to configure the printer driver to recognize the envelope feeder.
Chapter 2 Printing Tasks 108 Envelope weight Guides Tray extension Printing Envelopes
Chapter 2 Printing Tasks 109 Inserting the Envelope Feeder 1 1 Open Tray 1 and remove the cover over the opening for the envelope feeder. 2 Locate the pins on the envelope feeder and the corresponding holes on the printer. 3 Align the envelope feeder with the corresponding printer rails. 2 4 Slide the envelope feeder into the printer until it locks into place.
Chapter 2 Printing Tasks 110 Loading Envelopes into the Envelope Feeder 1 Note Print only envelopes approved for use in the printer (page 267). 1 Pull out the envelope tray extender. The tray extender will help reduce jams. 2 2 Adjust the width guides to the size of the envelopes to be used. 3 Lift the envelope weight lever, and insert the envelopes up to the fill mark. 3 4 Lower the lever. The envelopes should be angled as shown (A). Do not angle them the opposite direction (B).
Chapter 2 Printing Tasks Printing Envelopes from Tray 1 With the optional envelope feeder, the printer will automatically feed up to 100 envelopes. To order an envelope feeder, see page 36. To print with the envelope feeder, see page 107. Many types of envelopes can be printed from Tray 1. (Up to 10 can be stacked in the tray.) Printing performance depends on the construction of the envelope. Always test a few sample envelopes before purchasing a large quantity. z Set margins at least 0.6 in.
Chapter 2 Printing Tasks 112 Loading Envelopes in Tray 1 1 Open Tray 1. 1 2 If necessary, pull out the tray extension for the envelope size you are printing. 3 Place up to ten envelopes between the paper width guides, face up, with the back flap lying against the rear paper guide. 2 4 Slide the paper width guides until they lightly touch both sides of the envelope stack without bending it. Note Paper heavier than 28 lb (105 g/m²) should be printed from Tray 1 to the Left Output Bin to avoid curl.
Chapter 2 Printing Tasks Printing Envelopes from Your Software Application 1 Load up to ten envelopes into Tray 1. 2 Specify Tray 1, Automatic, or select the paper source by type in your software application, and set the envelope size and type to the appropriate envelope size (page 267). 3 If your software does not automatically format an envelope, specify Landscape for page orientation in your application. CAUTION To avoid a printer jam, do not remove or insert an envelope once you begin printing.
Chapter 2 Printing Tasks Printing Special Paper Printing Letterhead or Preprinted Paper Special paper includes letterhead, envelopes, labels, transparencies, fullbleed images, rotated paper, postcards, custom-size, and heavy paper. When printing letterhead or preprinted paper, it is important to load the trays with the correct orientation. Note Paper orientation can differ when you print with an optional duplexer (page 104).
Chapter 2 Printing Tasks Printing Labels Use only labels recommended for use in laser printers. Make sure that labels meet the specifications for the input tray you use (page 265). Do: z Print a stack of 50 labels from Tray 1. z Load labels with the side-to-be-printed facing up, and the top, short edge toward the back, if they are letter or A4 size. For other sizes, see page 104. z Use the Left Output Bin for printing labels. Continued on next page.
Chapter 2 Printing Tasks Do not: CAUTION Failure to follow these instructions can damage the printer. z Do not load the trays to capacity because labels are heavier than paper. z Do not use labels that are separating from the backing sheet, wrinkled, or damaged in any way. z Do not use labels that have the backing sheet exposed. (Labels must cover the entire backing sheet with no exposed spaces.) z Do not feed a sheet of labels through the printer more than once.
Chapter 2 Printing Tasks Printing Transparencies Overhead transparencies used in HP LaserJet printers must be able to withstand the 392°F (200°C) temperature encountered in the printer’s fusing process. Use only transparencies recommended for use in laser printers. Because transparencies tend to stick to each other, remove each transparency from the output bin before printing the next one. Use the Left Output Bin for printing transparencies.
Chapter 2 Printing Tasks Custom-size Paper in Tray 1 You can print on custom-size paper from Tray 1. For paper specifications, see page 256. Printing on the SmallestSized Paper If you are using the printer driver to set the paper size, under the Custom button, select the paper tab and set the paper size. Some software applications require you to calculate margins in order to print on custom-size paper. The following example is provided as a guideline.
Chapter 2 Printing Tasks 2 Calculate margins to identify the area to be printed. Illustration 2 and the steps below show how to calculate a margin for 3.67 by 7.5 in. (93 by 191 mm) paper. a. Take the maximum paper width size 11.7 in. (297 mm) and subtract 3.67 in. (93 mm) for the width of the paper. Take the answer, 8.1 in. (204 mm), and divide it by 2, which equals 4.1 in. (102 mm). In your software application, select a left margin of 4.1 in. (102 mm) and a right margin of 4.1 in. (102 mm). b.
Chapter 2 Printing Tasks 3 Print custom-size paper from Tray 1. See “Loading Tray 1” on page 76. 4 The edge of the paper feeding into the printer must be at least 3.67 in. (93 mm) wide to allow rollers inside the printer to grab the paper. Measuring from the leading edge to the trailing edge of the paper, the length must be at least 7.5 in. (190 mm). Note For more information on paper specifications, see page 256. Printing Bleeds Since the printer has the ability to print on specially cut paper up to 11.
Chapter 2 Printing Tasks Printing Cards, Custom-size and Heavy Paper Custom-size paper can be printed from Tray 1. For paper specifications, see Paper Specifications starting on page 254. Note The printer’s control panel can be set for one custom size at a time. Do not load more than one size of custom paper into the printer.
Chapter 2 Printing Tasks 122 Guidelines for Printing Custom-size Paper z Do not attempt to print on paper smaller than 3.67 inches (93 mm) wide or 7.5 inches (191 mm) long. z Set page margins at least .17 inch (4.23 mm) away from the edges. Setting Custom Paper Sizes When custom paper is loaded, size settings need to be selected from the software application (the preferred method), the printer driver, or from the printer’s control panel.
Chapter 2 Printing Tasks If the settings are not available from the software, set the custom paper size from the control panel: 1. From the Printing Menu set CONFIGURE CUSTOM PAPER=YES. 2. From the Printing Menu, select inches or millimeters as the unit of measurement. 3. From the Printing Menu, set the X dimension (the front edge of the paper) as shown in the illustration above. X can be from 3.67 to 11.7 in. (from 93 to 297 mm) for Tray 1.
Chapter 3 3 Advanced Printing Tasks Advanced Printing Tasks Overview This chapter introduces some advanced printing tasks to help you take full advantage of the printer’s features. These tasks are “advanced” because they require you to change settings from a software application, the printer driver, or the printer’s control panel.
Chapter 3 Advanced Printing Tasks Using Features in the Printer Driver When you print from a software application, many of the printer’s features are available from the printer driver. To access Windows printer drivers, see page 63. Note HP PCL 5e, PCL 6, PS, and Macintosh drivers are slightly different. Check the drivers for available options. The PCL 6 driver takes full advantage of the printer’s features. Settings in the printer driver and software application override control panel settings.
Chapter 3 Advanced Printing Tasks RIP ONCE RIP ONCE allows the print job to be processed one time at the printer. The formatted print job can then be printed multiple times without pausing to process the print job again. This feature is normally active. To disable this feature you must turn off collation at the printer driver or in the control panel menu. Saving Printer Setup Information Printer drivers allow you to save the printer settings you use most often as the default settings.
Chapter 3 Advanced Printing Tasks Printing with a Watermark A watermark is a notice, such as “Top Secret,” printed in the background of each page in a document. Check the driver for available options.
Chapter 3 Advanced Printing Tasks 128 Different First Page 1 Select “Use different paper for first page” in your printer driver. Choose Tray 1 (or Manual Feed) for the first page and one of the other trays for the remaining pages. Place the paper for the first page in Tray 1. (For manual feed, place paper in Tray 1 after the job is sent to the printer, and the printer requests paper.
Chapter 3 Advanced Printing Tasks 2 Load the paper for the remaining pages of the document into another tray. You may select the first and remaining pages by type of paper. For more information, see “Printing by Type and Size of Paper” on page 134.
Chapter 3 Advanced Printing Tasks Printing Multiple Pages on One Sheet of Paper You can print more than one page on a single sheet of paper. This feature is available in some printer drivers, and provides a cost-effective way to print draft pages. To print more than one page on a sheet of paper, look for a Layout or Pages Per Sheet option in the printer driver. (This is sometimes called 2-up, 4-up, or n-up printing.
Chapter 3 Advanced Printing Tasks Customizing Tray 1 Operation Customize Tray 1 to fit your printing needs. The printer can be set to print from Tray 1 as long as it is loaded, or to print only from Tray 1 if the type of paper loaded is specifically requested. Set TRAY 1 MODE=FIRST or TRAY 1 MODE=CASSETTE from the Paper Handling Menu in the printer’s control panel. (Print speed might be slightly slower when printing from Tray 1 when TRAY 1 MODE=FIRST.
Chapter 3 Advanced Printing Tasks Tray 1 Mode=Cassette TRAY 1 MODE=CASSETTE means the printer treats Tray 1 like the internal trays. Instead of looking for paper in Tray 1 first, the printer pulls paper either starting from the bottom tray upward (from the tray with the highest capacity to the tray with the least capacity), or the tray that matches type or size settings selected from the software.
Chapter 3 Advanced Printing Tasks Manually Feeding Paper from Tray 1 The Manual Feed feature allows you to print on special paper from Tray 1, such as envelopes or letterhead. If Manual Feed is selected, the printer will print only from Tray 1. Select Manual Feed through the software or printer driver. Manual Feed can also be enabled from the Paper Handling Menu in the printer’s control panel.
Chapter 3 Advanced Printing Tasks Printing by Type and Size of Paper You can configure the printer to select paper by type (such as plain or letterhead) and size (such as letter or A4), as opposed to source (a paper tray). Benefits of Printing by Type and Size of Paper If you frequently use several different kinds of paper, once trays are set up correctly, you do not have to check which paper is loaded in each tray before you print.
Chapter 3 Advanced Printing Tasks 2. From the Paper Handling Menu in the printer’s control panel, select the paper type for each tray. If you are unsure what type you are loading (such as bond or recycled), check the label on the package of paper. For supported types, see page 259. 3. Select the paper size settings from the control panel. z Tray 1: If the printer has been set to TRAY 1 MODE=CASSETTE from the Paper Handling Menu, also set the paper size from the Paper Handling Menu.
Chapter 4 4 Printer Maintenance Printer Maintenance Overview This chapter explains basic printer maintenance. z Managing the Toner Cartridge z Cleaning the Printer Note To ensure optimum print quality, the printer will prompt you perform printer maintenance every 350,000 pages. When the PERFORM PRINTER MAINTENANCE message appears on the control panel, you will need to purchase a Printer Maintenance Kit and install the new parts.
Chapter 4 Printer Maintenance Managing the Toner Cartridge HP Policy on Non-HP Toner Cartridges Hewlett-Packard Company cannot recommend use of non-HP toner cartridges, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. To install a new HP toner cartridge and recycle the used cartridge, follow the instructions included in the toner cartridge box.
Chapter 4 Printer Maintenance Toner Cartridge Life Expectancy The life of the toner cartridge depends on the amount of toner that print jobs require. When printing text at 5% coverage, an HP toner cartridge lasts an average of 15,000 pages. (A typical business letter is about 5% coverage.) This assumes that print density is set to 3 and EconoMode is off. (These are the default settings.
Chapter 4 Printer Maintenance Continue Printing When Toner is Low z When toner is low, the printer’s control panel displays the TONER LOW message. z If the TONER LOW message displays, but the printer continues printing, TONER LOW is set to CONTINUE (the default setting). If the printer stops printing when low toner is detected, TONER LOW is set to STOP. To resume printing, press GO. The printer will continue to display TONER LOW until you replace the toner cartridge.
Chapter 4 Printer Maintenance 140 Redistributing the Toner (continued) 1 1 Open the top cover. 2 Remove the toner cartridge from the printer. WARNING! Avoid reaching too far into the printer. The adjacent fusing area might be hot! 2 3 Rotate the toner cartridge and gently shake it from side to side to redistribute the toner. Note If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. (Hot water sets toner into fabric.
Chapter 4 Printer Maintenance Cleaning the Printer To maintain print quality, clean the printer thoroughly: z Every time you change the toner cartridge. z Whenever print quality problems occur. Clean the outside of the printer with a lightly water-dampened cloth. Clean the inside with only a dry, lint-free cloth. Observe all warnings and cautions with the cleaning tasks on the following page.
Chapter 4 Printer Maintenance 142 1 1 Before you begin these steps, turn the printer off and unplug all cables. WARNING! Avoid touching the adjacent fusing area in the left door. It may be HOT. 2 2 Open the top cover of the printer and remove the toner cartridge. CAUTION Do not touch the transfer roller (A). Skin oils on the roller can reduce print quality. If toner gets on your clothes, wipe it off with a dry cloth and wash your clothes in cold water. Hot water sets toner into fabric.
Chapter 4 Printer Maintenance Using the Printer Cleaning Page If toner specks appear on the front or back side of your print jobs, follow the procedure below. From the printer’s control panel, do the following: 1. Press MENU repeatedly until PRINT QUALITY MENU appears. 2. Press ITEM repeatedly until CREATE CLEANING PAGE appears. 3. Press SELECT to create the cleaning page. 4. Follow the instructions on the cleaning page to complete the cleaning process.
Chapter 5 5 Problem Solving Problem Solving Overview This chapter will help you to solve printer problems. Clearing Paper Jams (see page 146) Occasionally, paper can jam during printing. This section will help you to locate paper jams, properly clear them from the printer, and solve repeated paper jams. Understanding Printer Messages Many different messages can appear on the printer’s control panel display. Some messages tell the printer’s current status, such as INITIALIZING.
Chapter 5 Problem Solving Correcting Output The printer should produce print jobs of the highest quality. If print Quality Problems jobs do not look sharp and clear, defects such as lines, specks, or smears appear on the page, or paper is wrinkled or curled, use this (see page 186) section to troubleshoot and solve the output quality problem. Determining Printer Problems (see page 189) Before you can fix a printer problem, you must understand where the problem is.
Chapter 5 Problem Solving Clearing Paper Jams If the printer’s control panel displays a paper jam message, look for paper in the locations indicated in the graphic below, then see the procedure for clearing the paper jam. You might need to look for paper in other locations than indicated in the paper jam message. If the location of the paper jam is not obvious, look first in the top cover area. When clearing paper jams, be very careful not to tear the paper.
Chapter 5 Problem Solving 147 Paper jams can occur at the following locations: Standard Output Bin Top cover area Tray 1 Stapler Right door Multibin Mailbox Left door Note Tray 2 and Tray 3 Vertical transfer door Front door 2000-sheet Input Tray (Tray 4) Loose toner might remain in the printer after a paper jam, but the toner should clear after a few sheets are printed.
Chapter 5 Problem Solving Clearing Jams from the Input Tray Areas Clearing Tray 1 1. Open Tray 1 by pulling down. 2. Check for paper in the Tray 1 area. 3. Remove any paper from this area by pulling it in the direction shown by the arrow in the graphic below. Carefully check to be sure you have removed all pieces of torn paper. 4. Open and close the top cover.
Chapter 5 Problem Solving 149 Clearing the Right Door 1. Open the right door located below Tray 1. 2. Check for paper in this area. 3. Open the jam access cover using the green lever. 4. Remove any paper from this area by pulling it out of the printer. 5. Be sure to remove all pieces of torn paper. 6. Open and close the top cover.
Chapter 5 Problem Solving Clearing Trays 2 and 3 1. Open the tray. 2. Remove jammed or damaged paper from this area by pulling it out of the printer. 3. Be sure to remove all pieces of torn paper. 4. Close the tray. 5. Open and close the top cover.
Chapter 5 Problem Solving Clearing the Optional 2 x 500-sheet Input Trays (4 and 5) 1. Open the tray. 2. Remove damaged or jammed paper from area (A) by pulling it out of the printer. 3. Be sure to remove all pieces of torn paper. 4. Close the tray. 5. Open the vertical transfer door and remove jammed paper (B). 6. Close the vertical transfer door. 7. Open and close the top cover. Continued on next page.
Chapter 5 Problem Solving 152 B A Clearing Paper Jams
Chapter 5 Problem Solving Clearing the Optional 2000-sheet Input Tray (Tray 4) 1. Open Tray 4. 2. Remove damaged or jammed paper from area (A) by pulling it out of the printer. 3. Be sure to remove all pieces of torn paper. 4. Close the tray. 5. Open the vertical transfer door and remove all jammed paper (B). 6. Close the vertical transfer door. 7. Open and close the top cover. Continued on next page.
Chapter 5 Problem Solving 154 B A Clearing Paper Jams
Chapter 5 Problem Solving Clearing the Optional Envelope Feeder 1. Open the top cover. 2. Remove toner cartridge. WARNING! Avoid touching the adjacent fusing area. It may be HOT. 3. Remove envelopes in this area by pulling them straight up and out of the printer. 4. Be sure to remove any pieces of torn paper. Lift both of the green user tabs and remove any envelopes that may be hidden. 5.
Chapter 5 Problem Solving Clearing Paper Jams 156
Chapter 5 Problem Solving Clearing Jams from the Optional Duplex Printing Accessory 1. Open the front door. 2. Check for paper in this area. 3. Remove any paper from area (A) by pulling it out of the printer. Be careful not to tear the paper. 4. If you cannot remove all the paper through the front door, open the left door and carefully pull out any paper from area (B). (If a mailbox accessory is installed, first push it away from the printer to access the left door.
Chapter 5 Problem Solving 158 B A C Clearing Paper Jams
Chapter 5 Problem Solving Clearing Jams from the Top Cover Area 1. Open the top cover. 2. Remove the toner cartridge. WARNING! Avoid touching the adjacent fusing area. It may be HOT. 3. Lift Handle 2 and then lift Plate 3 to remove any paper that may be hidden. 4. Remove any paper in this area by pulling it straight up and out of the printer. 5. Be sure to remove all pieces of torn paper. 6. Replace the toner cartridge and close the top cover.
Chapter 5 Problem Solving Clearing Jams from the Output Areas Clearing the Standard Output Bin If the paper jam extends into the output area, as shown in the graphic below, slowly and carefully pull the paper straight out of the printer so that it does not tear.
Chapter 5 Problem Solving 161 Clearing the Left Door (Fuser Area) 1. Open the left door. (If a mailbox accessory is installed, first push it away from the printer to access the left door.) WARNING! Avoid touching the adjacent fusing area. It may be HOT. 2. Remove any jammed or damaged paper from this area by pulling it out of the printer (A). 3. Press down on the green tabs (B) and carefully check for paper. Be sure to remove all pieces of torn paper. 4. Close the left door.
Chapter 5 Problem Solving Clearing the Optional Multibin Mailboxes 1. Turn off the printer. 2. Remove the Left Output Bin. 3. Remove paper from area (A) by carefully pulling it out, away from the printer. 4. Pull the mailbox away from the printer and remove any paper in area (B). Be sure to remove any torn pieces of paper. 5. Remove any paper in area (C) by carefully pulling it out of the printer. Note When clearing paper jams, be very careful not to tear the paper.
Chapter 5 Problem Solving Clearing Paper Jams 163
Chapter 5 Problem Solving 164 Clearing Jams from the Stapler 1 Remove the Left Output Bin. 1 2 Open the stapler unit cover. 3 Press the colored tab with your forefinger and pull the colored circular tab with your other forefinger to open the stapler. 4 Remove loose or damaged staples from the stapler head. Push the circular tab to snap it back into place. 2 Continued on next page.
Chapter 5 Problem Solving 5 Close the stapler unit cover and replace the Left Output Bin. 6 Clear all paper paths that may have jammed as a result of the jammed staples. Note After clearing a stapler jam, up to 12 documents may not be stapled when printing resumes because the stapler must reload. Once the unit begins stapling again, either manually staple the unstapled documents or resend the job. If a print job is sent and the stapler is jammed or out of staples, the job will still print.
Chapter 5 Problem Solving Solving Repeated Paper Jams Situation Solution General repeated paper jam problems 1. Check to see that paper is correctly loaded in the trays, and that all width guides are correctly set (not skewed). See Chapter 2, “Printing Tasks.” 2. Ensure that the paper tray is set for the size of paper installed and that the tray is not overloaded with paper. 3. Try turning over the stack of paper in the tray. If you are using letterhead paper, try printing from Tray 1. 4.
Chapter 5 Problem Solving Situation Solution 7. Printer may be dirty. Clean the printer as described on page 141. 8. Check that the correct paper size is installed (page 254). 9. Check that all damaged or jammed paper is removed by pulling it out of the printer. Note If jams continue, contact your authorized HP service provider.
Chapter 5 Problem Solving Understanding Printer Messages The following table explains messages that might display on the printer’s control panel. Printer messages and their meanings are listed in alphabetical order, with numbered messages following. If a message persists: z If a message persists requesting that you load a tray, or if a message indicates that a previous print job is still in the printer’s memory, press GO to print or press CANCEL JOB to clear the job from the printer’s memory.
Chapter 5 Problem Solving Printer Messages Message Explanation or Recommended Action ACCESS DENIED MENUS LOCKED The printer control panel function you are trying to access has been locked to prevent unauthorized access. See your network administrator. BAD DUPLEXER CONNECTION The duplexer is not connected properly. Re-install the duplexer. CHECK INPUT DEVICE alternates with PAPER PATH OPEN PLEASE CLOSE IT The optional input tray cannot feed paper to the printer because a door or paper guide is open.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action DISK FILE OPERATION FAILED The requested operation could not be performed. You might have attempted an illegal operation, such as trying to download a file to a non-existent directory. DISK FILE SYSTEM IS FULL Delete files from the EIO disk and then try again. Download or delete files from HP JetAdmin, and download or delete fonts from HP FontSmart. (See the software help for more information.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action EIO n INITIALIZING alternates with DO NOT POWER OFF Wait for the message to disappear (approximately 5 minutes). If the printer EIO card is operating correctly and communicating with the network, this message disappears after approximately one minute and no action is required. If the EIO card is unable to communicate with the network, this message remains for five minutes and then disappears.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action FINISHER LOW ON FINISHING AGENT The finishing device is running out of its finishing material and needs to be refilled. FLASH DEVICE FAILURE The flash DIMM had a critical failure and no longer can be used. Remove the flash DIMM and replace it with a new one. FLASH FILE OPERATION FAILED The requested operation could not be performed.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action MANUALLY FEED [TYPE] [SIZE] Load the requested paper into Tray 1. Press GO if the desired paper is already loaded in Tray 1. Press - VALUE + to scroll through the available types and sizes. Press SELECT to accept the alternate type or size. MEMORY FULL STORED DATA LOST There is no available memory in the printer.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action MEMORY SHORTAGE PAGE SIMPLIFIED The printer had to compress the job in order to fit it in available memory. Some data loss might have occurred. Press GO to continue. You might want to add more memory to the printer (page 310). OFFLINE Press GO to place the printer online. OUTPUT BIN FULL CLEAR (BIN nnn) n (bin name) The output bin is full and needs to be emptied.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action RAM DISK FILE SYSTEM IS FULL Delete files and then try again, or turn the printer off, and then turn the printer on to delete all files on the device. (Delete files using HP JetAdmin, HP FontSmart, or another software utility. See the software help for more information.) If the message persists, increase the size of the RAM disk.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action TRAY x LOAD [TYPE] [SIZE] Load the requested paper into the specified tray (x). (See the sections on loading paper, starting on page 76.) Ensure that the trays are correctly adjusted for size.The tray type settings (and size for Tray 1) must be set from the printer’s control panel (page 134).
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action USE [TYPE] [SIZE] INSTEAD? If the requested paper size or type is not available, the printer asks if it should use another paper size or type instead. Press - VALUE + to scroll through the available types and sizes. Press SELECT to accept the alternate type or size. WAIT FOR PRINTER TO REINITIALIZE The RAM disk setting has been changed from the printer’s control panel.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action 20 INSUFFICIENT MEMORY alternates with PRESS GO TO CONTINUE The printer received more data than can fit in its available memory. You might have tried to transfer too many macros, soft fonts, or complex graphics. Press GO to print the transferred data (some data might be lost), then simplify the print job or install additional memory (page 310).
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action 22 PARALLEL I/O BUFFER OVERFLOW alternates with PRESS GO TO CONTINUE Too much data was sent to the parallel port. Check for a loose cable connection and be sure to use a high-quality cable (page 41). (Some non-HP parallel cables might be missing pin connections, or might otherwise not conform to the IEEE-1284 specification.) This error can occur if the driver you are using is not IEEE-1284 compliant.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action 41.3 UNEXPECTED PAPER SIZE The paper size you are trying to print is not the same as the control panel setting for Tray 1. Make sure that control panel setting for Tray 1 or the Envelope Feeder is correctly adjusted for size. (The printer will continue trying to print the job until size settings are correct.) After performing the actions above, press GO.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action 51.x or 52.x PRINTER ERROR A temporary printing error occurred. Press GO. The page containing the error will automatically be reprinted. If this message persists, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user guide.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action 53.xy.zz PRINTER ERROR There is a problem with the printer’s memory. The DIMM that caused the error will not be used. Values of x, y, and zz are as follows: x = DIMM type 0 = ROM 1 = RAM y = Device location 0 = Internal memory (ROM or RAM) 1 to 3 = DIMM slots 1, 2, or 3 zz = Error number You might need to replace the specified DIMM. Turn the printer off, and then replace the DIMM that caused the error.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action 55.xx PRINTER ERROR alternates with PRESS GO TO CONTINUE A temporary printing error occurred. Press GO. The page containing the error will automatically be reprinted. If this message persists, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user guide.) 62.x PRINTER ERROR There is a problem with the printer’s memory.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action 66.xy.zz INPUT DEVICE FAILURE alternates with CHECK CABLES AND CYCLE POWER An error occurred in an external paper handling device. Turn the printer off, and then turn the printer on. If this message persists, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user guide.
Chapter 5 Problem Solving Printer Messages (continued) Message Explanation or Recommended Action 69.x PRINTER ERROR A temporary printing error occurred. Turn the printer off, and then turn the printer on. If this message persists, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user guide.) 79.xxxx PRINTER ERROR The printer detected an error. The numbers (xxxx) indicate the specific type of error. Turn the printer off, and then turn the printer on.
Chapter 5 Problem Solving Correcting Output Quality Problems Use the examples below to determine which output quality problem you are experiencing, then see the following tables to troubleshoot the problem. Note The examples below depict letter-size paper that has passed through the printer long-edge first. (If the paper has passed through the printer shortedge first, lines and repeating defects will run vertically rather than horizontally.) Continued on next page.
Chapter 5 Problem Solving 187 Light Print or Fade Toner Specks (front or back) Dropouts Lines Gray Background Toner Smear Loose Toner Repeating Defects Misformed Characters Page Skew Curl or Wave Wrinkles or Creases Correcting Output Quality Problems
Chapter 5 Problem Solving Troubleshooting Checklist z Printer Does Not Turn On z Blank or Garbled Control Panel Display z Printer Cannot Print Configuration Page z Print Job Does Not Print z Computer, Network, or I/O Port Problems z Print Speed is Too Slow z Printing is Incomplete or Incorrect z Printer Ignores Font, Format, or Tray/Bin Selection z Problems with Tray 1 z Problems with Trays 2, 3, and the Optional 2 x 500-sheet Input Tray (Trays 4 and 5) z Problems with the Optional 2000-sheet Input Tray (
Chapter 5 Problem Solving Determining Printer Problems Printer Does Not Turn On Check to see if... Solution Printer is not plugged in. Plug the AC power cord firmly into the grounded power receptacle and into the printer. (Be sure the power source is energized.) Printer voltage is not correct. Make sure line voltage is in the correct range. (See the product label next to the power receptacle on the back of the printer for voltage requirements.) Blank or Garbled Control Panel Display Check to see if...
Chapter 5 Problem Solving Blank or Garbled Control Panel Display (continued) Printer display is in the wrong language or displays unfamiliar characters. Reconfigure the control panel display language. See the getting started guide. Printer Cannot Print Configuration Page Check to see if... Solution Correct size of paper is not loaded. Check paper trays to be sure the correct sizes are loaded (Letter or A4). Also, check that guides are set correctly. Toner cartridge sealing tape is not removed.
Chapter 5 Problem Solving Software, Computer, and Printer Interface Problems Print Job Does Not Print Check to see if... Solution Printer is off or not connected to an active power source. Make sure the printer is on and that all power cables are firmly plugged into both the printer components and an active power source. Printer is offline. Press GO to put the printer online. Printer should display READY and ON LINE should be lit. Port is configured and and working properly.
Chapter 5 Problem Solving Print Job Does Not Print (continued) Data from a previous print job is still in the printer’s buffer. z Ensure that you are using the correct printer driver. z Complex print job may still be processing. z Ensure the printer is online. Make sure control panel reads processing job. z Open the Top Cover. Pull out the toner cartridge and check for paper. Reseat the toner cartridge. z Open trays 2 and 3. Ensure that the appropriate paper is inserted.
Chapter 5 Problem Solving Print Job Does Not Print (continued) Data light is flashing but nothing prints. z Ensure that you are using the correct printer driver. z Complex print job may still be processing. z Ensure the printer is online. Make sure control panel reads processing job. z Open the Top Cover. Pull out the toner cartridge and check for paper. Reseat the toner cartridge. z Open trays 2 and 3. Ensure that the appropriate paper is inserted.
Chapter 5 Problem Solving Print Speed is Too Slow (continued) Printer is usually slow to z Printer speed is highly dependent on how your software respond. application is set up, which printer driver you are using, and how much traffic is on the network. See the getting started guide for configuration information. z You might need to add more memory (page 312). Printing is Incomplete or Incorrect Situation Solution Blank pages print. z Turn the printer off and then back on.
Chapter 5 Problem Solving Printing is Incomplete or Incorrect (continued) Garbled pages print, there are overprints, or only a portion of a page prints. z Ensure that your software application is configured for the correct printer. z Replace the printer interface (I/O) cable with a cable you know works to see if the cable is defective. z Your parallel printer cable might be defective. Use a high-quality cable; see page 36 for an HP cable part number.
Chapter 5 Problem Solving Printing is Incomplete or Incorrect (continued) Printing stops in the middle of the job. z Check the control panel display for an error message. z If you are on a network, make sure the computer is correctly configured and there is not a network problem (see your network administrator). z Check the line voltage to ensure that it is steady and within printer specifications. (See page 273.) Turn the printer off and then back on.
Chapter 5 Problem Solving Printer Ignores Font, Format, or Tray/Bin Selection Printer prints wrong fonts or formats. z The font is not present in the printer and must be downloaded from your software application, or the proper font DIMM must be installed. Check your software application to ensure the correct printer driver has been installed and configured. To verify that the font you want is available, print a font list (page 232).
Chapter 5 Problem Solving Printer Ignores Font, Format, or Tray/Bin Selection (continued) Control panel settings, Software commands override control panel settings. (See such as RESOLUTION or page 48 for information about how your software works with ORIENTATION, do not work control panel settings.) or are ignored. Job went to a different bin than was expected. The wrong size or type of paper was used for the job. (See page 256 for supported paper sizes.) Job prints on the wrong side of the paper.
Chapter 5 Problem Solving Problems with Tray 1 Situation Solution Cannot clear z A previous print job may still be in the printer’s buffer. MANUALLY FEED z Make sure that Tray 1 has the correct paper size loaded. For more [TYPE] [SIZE] message. information on paper specifications, see page 254. Cannot print from Tray 1. Make sure to select Manual Feed or Tray 1 through your software application and the size and type for which the tray is configured.
Chapter 5 Problem Solving Problems with Trays 2, 3, and the Optional 2 x 500-sheet Input Tray (Trays 4 and 5) Situation Solution General operation problems. For general paper operation information, see Chapter 2, Printing Tasks. Paper jams and paper feeding problems. z See Clearing Trays 2 and 3 or Clearing the Optional 2000-sheet Input Tray (Tray 4) earlier in this Chapter. z Ensure that paper specifications are within recommended range (page 254).
Chapter 5 Problem Solving Problems with the Optional 2000-sheet Input Tray (Tray 4) Situation Solution Paper size adjustment and installation. See Paper Specifications on page 254 and Loading the Optional 2000-sheet Input Tray (Tray 4) on page 84 for more information on paper size adjustment and installation. Paper jams and paper feeding problems. z See page 153. z Ensure that paper specifications are within the recommended range (page 254).
Chapter 5 Problem Solving Problems with the Optional 2000-sheet Input Tray (Tray 4) (continued) Cannot access Tray 4. Ensure that the paper tray guides are adjusted correctly for the paper size you are using (page 84). Printer does not recognize Tray 4. z Ensure the Optional 2000-sheet Input Tray has been configured in the printer driver. Refer to page 52 for more information on accessing the printer driver. z Turn the printer off and then back on.
Chapter 5 Problem Solving Problems with the Optional 5-bin Mailbox with Stapler Situation Solution The job was not stapled. Jobs sent to the stapler might not be stapled for one or more of the following reasons: z The wrong size or type of paper was used for the job. z More than 20 pages were sent to the stapler, exceeding its capacity. z The stapler has bent or broken staples in the stapling bed. (See page 164.) z A staple jam was recently cleared (up to 12 following jobs might not be stapled).
Chapter 5 Problem Solving Problems with the Optional 5-bin Mailbox with Stapler (continued) Printer does not recognize the Mailbox with Stapler. z Ensure that the Mailbox with Stapler has been configured in the printer driver. Refer to page 52 for more information on accessing the printer driver. z Ensure that the cable from the Mailbox with Stapler is plugged into the printer parallel connector. If not, turn the printer off and plug the cable into the parallel connector, then turn the printer back on.
Chapter 5 Problem Solving Problems with the Optional 5-bin Mailbox with Stapler (continued) Paper jams and paper feeding problems z Ensure that you are using the supported paper weights (page 256). z Do not pull paper out of the bins while printing. z Check cables and connectors between the printer and the mailbox. See page 210 for cabling configurations. z Repeated paper jams in the multibin mailbox area might indicate that the printer and multibin mailbox are set up on an uneven floor.
Chapter 5 Problem Solving Problems with the Optional Multibin Mailbox (8 bins) Printer does not recognize the Mailbox. z Ensure that the 8-bin Mailbox has been configured in the printer driver. Refer to page 52 for more information on accessing the printer driver. z Ensure that the cable from the 8-bin Mailbox is plugged into the printer parallel connector. If not, turn the printer off and plug the cable into the parallel connector, then turn the printer back on. See page 210 for cabling configurations.
Chapter 5 Problem Solving Problems with the Optional Multibin Mailbox (8 bins) (continued) Paper is not going to the z Verify that the correct output bin is selected in the printer diver. For correct output bin. more information on changing printer driver settings, see the online help. z The paper does not meet the specifications for the output bin. See page 256 for more information on paper specifications.
Chapter 5 Problem Solving Problems with the Optional 7-bin Tabletop Mailbox Printer does not recognize the mailbox. z Ensure that the 7-bin Mailbox has been configured in the printer driver. Refer to page 52 for more information on accessing the printer driver. z Ensure that the cable from the 7-bin Mailbox is plugged into Tray 4. If not, turn the printer off and plug the cable into Tray 4, then turn the printer back on. See page 210 for cabling configurations.
Chapter 5 Problem Solving Problems with the Optional 7-bin Tabletop Mailbox (continued) Paper is not going to the z Verify that the correct output bin is selected in the printer driver. correct output bin. For more information on changing printer driver settings, see the online help. z The paper does not meet the specifications for the output bin. See page 256 for more information on paper specifications.
Chapter 5 Problem Solving Cabling Configurations Determining Printer Problems 210
Chapter 5 Problem Solving Problems with the Optional Duplex Printing Accessory Printer does not z Remove and re-install the unit. recognize the duplexer z Be sure that the duplexer has been configured in the printer driver. z Print a configuration page to check that the unit is present. Job did not duplex z Check that the duplexer is installed. z Be sure the duplexer has been configured in the printer driver. z Make sure that the software is not overriding the printer driver setting.
Chapter 5 Problem Solving Problems with the Optional Envelope Feeder (continued) No Envelopes are fed into z Make sure you are not overloading the envelope feeder. the printer z When loading the envelopes, be sure to push them all the way down to touch the rollers. Printer does not recognize the Optional Envelope Feeder. z Turn the printer off, remove and re-install the Optional Envelope Feeder, then turn the printer back on.
Chapter 5 Problem Solving Printer Hard Disk (continued) Disk is write protected. DISK IS WRITE PROTECTED Fonts and forms cannot be stored on the disk when the disk is write protected. Use the Windows-based HP JetAdmin utility or the Macintosh-based HP LaserJet Utility to download the font. Attempted to use a If you are using PCL, print the PCL Font Page, and verify that disk-resident font, but the the font is on the disk.
Chapter 5 Problem Solving PS Troubleshooting (continued) The job prints in Courier z The requested typeface is not available in the printer or is not (the printer’s default present on the disk. Use a font download utility to download the font) instead of the font desired font. you requested. z Fonts downloaded to memory are lost when the printer is turned off. They are also lost if Resource Saving is not used and a personality switch is performed to print a PCL job.
Chapter 5 Problem Solving PS Troubleshooting (continued) A PS error page prints. Make sure the print job is a PS job. Check to see whether your software expected you to send a setup or PS header file to the printer. Check the printer setup in your software application to ensure that the printer is selected. Check cable connections to ensure that they are secure. Reduce the complexity of the graphic. Increase available memory by turning off Resource Saving.
Chapter 5 Problem Solving Computer, Network, or I/O Port Problems (continued) Software is selecting the Check your operating system’s port settings to be sure the wrong port. print job is being sent to the correct port (for example, LPT1). Printer port problem Check that your computer’s port is configured and working properly. One way to check this is to connect another printer to that port on your computer and print an application you know works.
Chapter 5 Problem Solving Macintosh Problem Solving The Macintosh computer is not communicating with the printer. z Make sure the printer’s control panel displays READY. z Make sure the correct printer driver is selected in the Chooser. (There will be an icon beside the name.) z If the printer resides on a network with multiple zones, make sure the correct zone is selected in the AppleTalk Zones box in the Chooser.
Chapter 5 Problem Solving Macintosh Problem Solving (continued) The print job is not sent to the desired printer. Another printer with the same or similar name might have received the print job. Verify that the printer name matches the name selected in the Chooser (page 219). The print job has incorrect fonts. z If you are printing an .EPS file, try downloading the fonts contained in the .EPS file to the printer before printing. Use the HP LaserJet Utility (page 69).
Chapter 5 Problem Solving Selecting an alternate PPD 1. Open the Chooser from the Apple menu. 2. Click the LaserWriter icon. 3. If you are on a network with multiple zones, select the zone in the AppleTalk Zones box where the printer is located. 4. Click the printer name you want to use in the Select a PostScript Printer box. (Double-clicking will immediately generate the next few steps.) 5. Click Setup... (This button might read Create for first-time setup.) 6. Click Select PPD.... 7.
Chapter 5 Problem Solving Renaming the Printer If you are going to rename the printer, do this before selecting the printer in the Chooser. If you rename the printer after selecting it in the Chooser, you will have to go back into the Chooser and reselect it. Use the Set Printer Name feature in the HP LaserJet Utility to rename the printer.
Chapter 5 Problem Solving Communicating with an Optional HP JetDirect 600N Print Server If the printer contains an optional HP JetDirect internal print server, and you cannot communicate with the printer over the network, verify operation of the print server. Check the JetDirect Configuration Page for the message I/O CARD READY. (Follow the steps on page 228 to print a configuration page.) For troubleshooting information, refer to the HP JetDirect software installation guide.
Chapter 5 Problem Solving z Check the JetDirect Configuration Page for a LOSS OF CARRIER error message. This message also indicates that the card did not link to the network. Note The HP JetDirect 10/100Base-TX print server may require up to 10 seconds to establish a link to the network. If the print server failed to link, verify that all cables are correctly connected. If the print server still fails to link, follow the steps below to reconfigure the print server. Continued on next page.
Chapter 5 Problem Solving 1. Remove the HP JetDirect 10/100TX print server. 2. Use jumpers P1, P2, and P3 to manually configure the print server for either 10 or 100 Mb per second link speed, and Full-duplex or Half-duplex operation according to the table below. Continued on next page.
Chapter 5 Problem Solving Operation Jumper P1 Autonegotiation Enabled AUTO 100 Half-duplex 224 Jumper P2 Jumper P3 100 H 100 Full-duplex 100 10 Half-duplex H 10 Full-duplex Continued on next page.
Chapter 5 Problem Solving Continued on next page.
Chapter 5 Problem Solving 3. Reinstall the print server. 4. Verify that the configuration of the connecting network device (such as a 10/100TX network switch) matches. For example, to set the print server for 100TX Full-duplex operation, the port on the network switch must also be set for 100TX Full-duplex operation. 5. Turn the printer off and back on 6. Check the print server operation. If the print server fails to link, contact a local authorized HP dealer or service representative.
Chapter 5 Problem Solving Checking the Printer’s Configuration From the printer’s control panel, you can print pages that give details about the printer and its current configuration. The following information pages are described here: z Configuration Page z Menu Map z PCL or PS Font List For a complete list of the printer’s information pages, see the Information Menu in the printer’s control panel (page 281).
Chapter 5 Problem Solving Configuration Page Use the configuration page to view current printer settings, to help troubleshoot printer problems, or to verify installation of optional accessories, such as memory (DIMMs), input and output paper handling devices, and printer languages. Note If an HP JetDirect print server card is installed (HP LaserJet 8000 N/ 8000 DN printers), a JetDirect configuration page will print out as well. To print a configuration page: 1.
Chapter 5 Problem Solving 229 Configuration Page 1 4 2 5 3 6 1. Printer Information lists the serial number, HP JetSend IP addresses, page counts, and other information for the printer. 2. Event Log lists the number of entries in the log, the maximum number of entries viewable, and the last three entries. 3. Installed Personalities and Options lists all printer languages that are installed (such as PCL and PS) and lists options that are installed in each DIMM slot and EIO slot.
Chapter 5 Problem Solving 4. Memory lists the printer memory, PCL Driver Work Space (DWS), and I/O buffering and resource saving information. 5. Security lists the status of the printer’s control panel lock, control panel password, and disk drive. 6. Paper Trays and Options lists the size settings for all trays and lists optional paper handling accessories that are installed.
Chapter 5 Problem Solving Menu Map To see the current settings for the menus and items available in the control panel, print a control panel menu map: 1. Press MENU repeatedly until INFORMATION MENU appears. 2. Press ITEM repeatedly until PRINT MENU MAP appears. 3. Press SELECT to print the menu map. You might want to store the menu map near the printer for reference. The content of the menu map varies, depending on the options currently installed in the printer.
Chapter 5 Problem Solving PCL or PS Font List Use the font lists to see which fonts are currently installed in the printer. (The font lists also show which fonts are resident on an optional hard disk or flash DIMM.) To print a PCL or PS font list: 1. Press MENU repeatedly until INFORMATION MENU appears. 2. Press ITEM repeatedly until PRINT PCL FONT LIST or PRINT PS FONT LIST appears. 3. Press SELECT to print the font list. The PS font list shows the PS fonts installed, and gives a sample of those fonts.
Chapter 5 Problem Solving z Font # is the number used to select fonts from the printer’s control panel (not the software application). Do not confuse the font # with the font ID, described below. The number indicates the DIMM slot where the font is stored. z SOFT: Downloaded fonts, which stay resident in the printer until other fonts are downloaded to replace them, or until the printer is turned off. z INTERNAL: Fonts that permanently reside in the printer.
Chapter 5 Problem Solving 234 File Directory Page 1 2 3 1. Disk Information indicates the disk model number, serial number, capacity, available free space, and whether you may write to the disk. 2. File Size column lists the size of each file under the Directory/File Name column. If a directory is listed on the line, then Directory appears in this column and its path is listed in the Directory/File Name column. 3. Directory/File Name lists the name of the file.
Chapter 5 Problem Solving 235 Event Log Page 6 1 2 5 3 4 1. Current Page Count lists the number of printed pages from the printer. 2. Number indicates the order in which the errors occurred. The last error to occur has the highest number. 3. Error lists the internal error code for each error. 4. Page Count indicates the number of printed pages from the printer when the error occurred. 5.
Chapter 6 6 Service and Support Service and Support Overview z Hewlett-Packard limited warranty statement z Limited Warranty for Toner Cartridge Life z HP Software License Terms z Worldwide Sales and Service Offices Overview 236
Chapter 6 Service and Support 237 Hewlett-Packard limited warranty statement HP PRODUCT HP LaserJet 8000 DURATION OF WARRANTY 1 year, on-site 1. HP warrants HP hardware, accessories, and supplies against defects in materials and workmanship for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or like-new. 2.
Chapter 6 Service and Support 6. Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance. 7.
Chapter 6 Service and Support Service During and After the Warranty Period z If printer hardware fails during the warranty period, contact an HPauthorized service or support provider. (See the HP Support pages at the front of this user guide.) z If printer hardware fails after the warranty period, and you have an HP Maintenance Agreement or HP SupportPack, request service as specified in the agreement.
Chapter 6 Service and Support Limited Warranty for Toner Cartridge Life Note The warranty below applies to the toner cartridge that came with this printer. This warranty supersedes all previous warranties (7/19/96). HP toner cartridges are warranted to be free from defects in materials and workmanship until the HP toner is depleted. The warranty covers any defects or malfunctions in a new Hewlett-Packard toner cartridge.
Chapter 6 Service and Support How do I return the faulty cartridge? In the event the cartridge proves to be defective, return the cartridge to the place of purchase, where the cartridge will be replaced (include a print sample illustrating the defect). How does State, Province or Country Law apply? This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state, province to province, or country to country.
Chapter 6 Service and Support HP Software License Terms ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOU MAY RETURN THE SOFTWARE FOR A FULL REFUND. IF THE SOFTWARE IS BUNDLED WITH ANOTHER PRODUCT, YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND.
Chapter 6 Service and Support Copies and Adaptations You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized Use of the Software. You must reproduce all copyright notices in the original Software on all copies or adaptations. You may not copy the Software onto any public network. No Disassembly or Decryption You may not disassemble or decompile the Software unless HP’s prior written consent is obtained.
Chapter 6 Service and Support Termination HP may terminate your license upon notice for failure to comply with any of these License Terms. Upon termination, you must immediately destroy the Software, together with all copies, adaptations, and merged portions in any form. Export Requirements You may not export or reexport the Software or any copy or adaptation in violation of any applicable laws or regulations. U.S.
Worldwide Sales and Service Offices Note Before calling an HP Sales and Service office, be sure to contact the appropriate Customer Support Center number listed in the “HP Support” section. Products should not be returned to these offices. Product return information is also available through the appropriate Customer Support Center in HP Support section. Argentina Hewlett-Packard Argentina S.A.
B-1200 Brussels Phone: (32) (2) 778-31-11 Fax: (32) (2) 763-06-13 Brazil Edisa Hewlett-Packard SA Alameda Rio Negro 750 06454-050 Alphaville - Barueri-SP Phone: (55) (11)- 7296-8000 Canada Hewlett-Packard (Canada) Ltd. 17500 Trans Canada Highway South Service Road Kirkland, Québec H9J 2X8 Phone:(1) (514) 697-4232 Fax:(1) (514) 697-6941 Hewlett-Packard (Canada) Ltd.
Czech Republic Hewlett-Packard s. r. o. Novodvorská 82 CZ-14200 Praha 4 Phone: (42) (2) 613-07111 Fax: (42) (2) 471-7611 Denmark Hewlett-Packard A/S Kongevejen 25 DK-3460 Birkerød Denmark Phone: (45) 3929 4099 Fax: (45) 4281-5810 Far East Region Hewlett-Packard Asia Pacific Ltd.
Germany Hewlett-Packard GmbH Herrenberger Strasse 130 71034 Böblingen Phone: (49) (180) 532-6222 (49) (180) 525-8143 Fax: (49) (180) 531-6122 Greece Hewlett-Packard Hellas 62, Kifissias Avenue GR-15125 Maroussi Phone: (30) (1) 689-6411 Fax: (30) (1) 689-6508 Hungary Hewlett-Packard Magyarország Kft. Erzsébet királyné útja 1/c.
Fax: (81) (3) 3335-8338 Hardware Repair Center: Phone: (81) (4) 7355-6660 Fax: (81) (4) 7352-1848 Korea Hewlett-Packard Korea 25-12, Yoido-dong, Youngdeungpo-ku Seoul 150-010 Phone: (82) (2) 769-0114 Fax: (82) (2) 784-7084 Hardware Repair Center: Phone: (82) (2) 3270-0700 (82) (2) 707-2174 (DeskJet) (82) (2) 3270-0710 (Hardware) Extended Warranty Support: Phone: (82) (2) 3770-0365 (Bench) (82) (2) 769-0500 (Onsite) México Hewlett-Packard de México, S.A. de C.V. Prolongación Reforma No.
NL-1180 AR Amstelveen Phone: (31) (020) 606-87-51 Fax: (31) (020) 547-7755 New Zealand Hewlett-Packard (NZ) Limited Ports of Auckland Building Princes Wharf, Quay Street P.O.
Phone: (65) 272-5300 Extended Warranty Support: Phone: (65) 272-5333 Spain Hewlett-Packard Española, S.A. Carretera de la Coruña km 16.500 E-28230 Las Rozas, Madrid Phone: (34) (1) 626-1600 Fax: (34) (1) 626-1830 Sweden Hewlett-Packard Sverige AB Skalholtsgatan 9 S-164 97 Kista Phone: (46) (8) 444-2000 Fax: (46) (8) 444-2666 Switzerland Hewlett-Packard (Schweiz) AG In der Luberzen 29 CH-8902 Urdorf/Zürich Phone: (41) (084) 880-11-11 Fax: (41) (1) 753-7700 Taiwan Hewlett-Packard Taiwan Ltd.
Customer Information Center: Phone: (66) (2) 661-3900 ext. 3211 Fax: (66) (2) 661-3943 Turkey Hewlett-Packard Company Bilgisayar Ve ölçüm Sistemleri AS 19 Mayis Caddesi Nova Baran Plaza Kat: 12 80220 Sisli-Istanbul Phone: (90) (212) 224-5925 Fax: (90) (212) 224-5939 United Kingdom Hewlett-Packard Ltd. Cain Road Bracknell Berkshire RG12 1HN Phone: (44) (134) 436-9222 Fax: (44) (134) 436-3344 Venezuela Hewlett-Packard de Venezuela, S.A.
Appendix A Specifications A Specifications Overview This appendix includes: z Paper Specifications z Printer Specifications Overview 253
Appendix A Specifications Paper Specifications HP LaserJet printers produce excellent print quality. This printer accepts a variety of media, such as cut-sheet paper (including recycled paper), envelopes, labels, transparencies, and custom-size paper. Properties such as weight, grain, and moisture content are important factors affecting printer performance and output quality. The printer can use a variety of paper and other print media in accordance with the guidelines in this manual.
Appendix A Specifications requirements specified in this user guide and in the HP LaserJet Printer Family Paper Specification Guide. (To order the guide, see page 36.) Always test paper before purchasing a large quantity. CAUTION Using paper outside HP specifications may cause problems for the printer, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements.
Appendix A Specifications 256 Supported Sizes of Paper for Input and Output Tray or Bin Capacity Tray 1 (multipurpose) up to 100 sheets z Paper sizes: Letter, ISO A4, Executive, A5, Legal, 11 x 17, ISO A3, JIS B5, JIS B4, JPostD z Custom sizes: Minimum: 3.67 x 7.5 in. (93 x 191 mm) Maximum: 11.7 x 17.7 in. (297 x 450 mm) Note: You may print on both sides of paper that is equal to or larger than 5 by 7.5 in. (127 by 191 mm).
Appendix A Specifications 257 Tray or Bin Capacity Tray 2 and Optional 2 x 500-sheet Input Tray (Tray 4) up to 500 sheets Paper sizes: Letter, ISO A4, Legal, JIS B4 16 to 28 lb (60 to 105 g/m 2 ) Tray 3 and Optional 2 x 500-sheet Input Tray (Tray 5) up to 500 sheets Paper sizes: Letter, ISO A4, Legal, JIS B4, ISO A3, 11 x 17 16 to 28 lb (60 to 105 g/m 2 ) Optional 2000-sheet Input Tray (Tray 4) up to 2000 sheets 16 to 28 lb (60 to 105 g/m 2 ) Standard Output Bin (face-down) up to 500 sheets Pa
Appendix A Specifications Tray or Bin Capacity 258 Paper Weight 5-bin Mailbox up to 250 sheets Paper sizes: Letter, ISO A4, 16 to 28 lb with Stapler and per bin Legal, JIS B4, ISO A3, 11 x 17, (60 to 105 g/m 2 ) Multibin Mailbox envelopes, transparencies, (8 bins) labels Note: Envelopes, transparencies, and labels are only supported in the left output bin. The staple bin only supports A4, Legal, and Letter paper sizes.
Appendix A Specifications 259 Supported Types of Paper The printer supports the following types of paper: z z z z z z plain letterhead prepunched bond color rough Paper Specifications z z z z z z preprinted transparency labels recycled card stock user-defined (5 types)
Appendix A Specifications 260 Guidelines for Using Paper For best results, use conventional 20 lb (75 g/m 2 ) paper. Make sure the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. If you are unsure what type of paper you are loading (such as bond or recycled), check the label on the package of paper. Some paper causes print quality problems, jamming, or damage to the printer.
Appendix A Specifications Symptom 261 Problem with Paper Solution Jamming, damage to printer. Cutouts or perforations. Do not use paper with cutouts or perforations. Problems with feeding. Use good quality paper. Note Ragged edges. Do not use letterhead paper that is printed with low-temperature inks, such as those used in some types of thermography. Do not use raised letterhead. The printer uses heat and pressure to fuse toner to the paper.
Appendix A Specifications 262 Paper Weight Equivalence Table Use this table to determine approximate equivalent points in weight specifications other than U.S. bond weight. For example, to determine the equivalent of 20 lb U.S. bond weight paper in U.S. cover weight, locate the bond weight (in row 3, second column) and scan across the row to the cover weight (in the fourth column). The equivalent is 28 lb. Shaded areas indicate a standard weight for that grade. Paper Weight Equivalence U.S.
Appendix A Specifications 263 Paper Weight Equivalence (continued) U.S. Bond Weight (lb) U.S. Text/ Book Weight (lb) U.S. Cover Weight (lb) U.S. Bristol Weight (lb) U.S. Index Weight (lb) U.S. Tag Europe Weight Metric (lb) Weight (g/m 2 ) Japan Metric Weight (g/m 2 ) 22 56 31 38 46 51 81 81 24 60 33 41 50 55 90 90 27 68 37 45 55 61 100 100 28 70 39 49 58 65 105 105 32 80 44 55 67 74 120 120 34 86 47 58 71 79 128 128 36 90 50 62 75 83 135 135 .
Appendix A Specifications 264 Paper Weight Equivalence (continued) U.S. Post Card a thickness (mm) U.S. Bond Weight (lb) U.S. Text/ Book Weight (lb) U.S. Cover Weight (lb) U.S. Bristol Weight (lb) U.S. Index Weight (lb) U.S. Tag Europe Weight Metric (lb) Weight (g/m 2 ) Japan Metric Weight (g/m 2 ) .20 43 110 60 74 90 100 163 163 .23 47 119 65 80 97 108 176 176 53 134 74 90 110 122 199 199 a. U.S. Post Card measurements are approximate. Use for reference only.
Appendix A Specifications Labels Note For best results, use Tray 1 and the Left Output Bin. CAUTION To avoid damaging the printer, use only labels recommended for use in laser printers. Never print on the same sheet of labels more than once. Label Construction When selecting labels, consider the quality of each component: z Adhesives: The adhesive material should be stable at 392° F (200° C), the printer’s maximum temperature. z Arrangement: Only use labels with no exposed backing between them.
Appendix A Specifications Transparencies Note For best results, use Tray 1 and the Left Output Bin. CAUTION Transparencies used in the printer must be able to withstand 392° F (200° C), the printer’s maximum temperature. To avoid damaging the printer, use only transparencies recommended for use in laser printers. If you have problems printing transparencies, use Tray 1. To print transparencies, see page 117.
Appendix A Specifications Envelopes Note For best results, use the Left Output Bin. Envelope Construction Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components: z Weight: See page 258 for supported envelope weight.
Appendix A Specifications If you do not have an optional envelope feeder, print envelopes from Tray 1, see page 111. To print envelopes with the optional envelope feeder, see page 107. If envelopes wrinkle, try opening the left output bin.
Appendix A Specifications Envelopes with Double-Side-Seams Double-side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style may be more likely to wrinkle. Be sure the seam extends all the way to the corner of the envelope as illustrated below.
Appendix A Specifications 270 Envelope Margins The following table gives typical address margins for a Commercial #10 or DL envelope. Type of Address Top Margin Left Margin Return Address 0.5 in (12.7 mm) 0.6 in (15.2 mm) Delivery Address 2 in (51 mm) 4 in (85 mm) Note For the best print quality, position margins no closer than 0.6 inch (15 millimeters) from the edges of the envelope. Envelope Storage Proper storage of envelopes helps contribute to good print quality.
Appendix A Specifications Card Stock and Heavy Paper Note For best results, use the Standard Output Bin. Many types of card stock can be printed from Tray 1, including postcards. Some card stock performs better than others because its construction is better suited for feeding through a laser printer. For optimum printer performance, do not use paper heavier than 53 lb (199 g/ m 2 ) in Tray 1 or 28 lb (105 g/m 2 ) in other trays.
Appendix A Specifications Card Stock Construction z Smoothness: 36-53 lb (135-199 g/m 2 ) card stock should have a smoothness rating of 100-180 Sheffield. 16-36 lb (60-135 g/m 2 ) card stock should have a smoothness rating of 100-250 Sheffield. z Construction: Card stock should lie flat with less than 0.2 inch (5 millimeters) of curl. z Condition: Make sure card stock is not wrinkled, nicked, or otherwise damaged. z Sizes: See page 256.
Appendix A Specifications 273 Printer Specifications Physical Dimensions Continued on next page. Printer Specifications 35 in. (889 mm) 14.5 in. (368 mm) 46.75 in. (1187 mm) 11.5 in.
Appendix A Specifications 13.75 in. (350 mm) Printer Specifications 11.5 in. (292 mm) 29.5 in. (749 mm) Continued on next page.
Appendix A Specifications 275 66.25 in. (1683 mm) 35 in. (889 mm) 14.5 in. (368 mm) 19.5 in. (485 mm) 48.4 in. (1229 mm) 33 in.
Appendix A Specifications 276 Environmental Specifications Printer State Power Consumption (average, in watts, base unit) Power Consumption (average, in watts, fully configured unit) Printing (100-127V units) (220-240V units) 500 Watts 505 Watts 550 Watts 530 Watts Standby (100-127V units) (220-240V units) 135 Watts 140 Watts 145 Watts 150 Watts 30 Watts 35 Watts 36 Watts (100-127V units) 41 Watts (220-240V units) Power Save (default activation time 60 minutes) Off 0 Watts Minimum Recommended
Appendix A Specifications 277 Power Requirements (Acceptable Line Voltage) 100-127 Volt (+/- 10%) 50-60 Hz (+/- 2 Hz) 220-240 Volt (+/- 10%) 50 Hz (+/- 2 Hz) 220 Volt (+/- 10%) 60 Hz (+/- 2 Hz) Acoustic Emissions (Per ISO 9296) a Operating (Printing) b Power Save Sound Power Level 6.6 Bel 5.3 Bel Sound Pressure Level, L pAm (Bystander Position) 51 dB 37 dB Sound Pressure Level, L pAm (Operator Position) 57 dB 42 dB a. Specifications are for the LaserJet 8000 (C4085A) b.
Appendix A Specifications 278 General Specifications Operating temperature 50-91 ° F (10-32.5 ° C) Relative Humidity 20-80% Speed, in pages per minute (ppm) 24 ppm Expandable Memory Up to 192 MB total, combining standard and accessory memory DIMMs.
Appendix B Control Panel Menus B Control Panel Menus Overview You can perform most routine printing tasks from the computer through the printer driver or software application. This is the most convenient way to control the printer, and will override the printer’s control panel settings. See the help files associated with the software, or for more information on accessing the printer driver, see page 52. You can also control the printer by changing settings in the printer’s control panel.
Appendix B Control Panel Menus Additional menu items can appear in the control panel, depending on the options currently installed in the printer. See page 231 to print a control panel menu map.
Appendix B Control Panel Menus Information Menu This menu contains printer information pages that give details about the printer and its configuration. To print an information page, scroll to the desired page and press SELECT. . Item Explanation PRINT MENU MAP The menu map shows the layout and current settings of the control panel menu items. For more information, see page 231. PRINT CONFIGURATION The configuration page shows the printer’s current configuration.
Appendix B Control Panel Menus Item Explanation This item appears only when a mass storage device (such as an optional PRINT FILE DIRECTORY flash DIMM or hard disk) containing a recognized file system is installed in the printer. The file directory shows information for all installed mass storage devices. For more information, see page 234. PRINT EVENT LOG The event log lists printer events or errors.
Appendix B Control Panel Menus Paper Handling Menu When paper handling settings are correctly configured through the control panel, you can print by choosing the type and size of paper from the printer driver or software application. For more information, see page 134. Some items in this menu (such as duplex and manual feed) can be accessed from a software application, or from the printer driver (if the appropriate driver is installed).
Appendix B Control Panel Menus Item Values Explanation TRAY 1 MODE= FIRST FIRST CASSETTE Determine how the printer will use Tray 1. FIRST: If paper is loaded in Tray 1, the printer will pull paper from that tray first. CASSETTE: A paper size must be assigned to Tray 1 using the TRAY 1 SIZE option (the next item in this menu when TRAY 1 MODE=CASSETTE). This allows Tray 1 to be used as a reserved tray. For more information, see page 131.
Appendix B Control Panel Menus Item Values Explanation TRAY 4 TYPE= PLAIN For supported paper types, see page 256. This item appears only when a fourth paper tray is installed. Set the value to correspond with the paper type currently loaded in Tray 4. TRAY 5 TYPE= PLAIN For supported paper types, see page 256. This item appears only when a fifth paper tray is installed. Set the value to correspond with the paper type currently loaded in Tray 5.
Appendix B Control Panel Menus Item Values Explanation DUPLEX=OFF OFF ON This item appears only when an optional duplexer is installed. Set the value to ON to print on both sides (duplex) or OFF to print on one side (simplex) of a sheet of paper. For more information, see page 102. BINDING= LONG EDGE LONG EDGE SHORT EDGE This item appears only when an optional duplexer is installed and the duplex option is on. Choose the binding edge when duplexing (printing on both sides of paper).
Appendix B Control Panel Menus Print Quality Menu Some items in this menu can be accessed from a software application, or from the printer driver (if the appropriate driver is installed). Printer driver and software application settings override control panel settings. For more information, see page 125. Item Values Explanation Select the resolution from the following values: RESOLUTION= 300 300: Produces draft print quality at the printer’s maximum FASTRES 1200 600 FASTRES 1200 speed (24 ppm).
Appendix B Control Panel Menus Item Values Explanation RET=MEDIUM OFF LIGHT MEDIUM DARK Use the printer’s Resolution Enhancement technology (REt) setting to produce print with smooth angles, curves, and edges. All print resolutions, including FastRes 1200, benefit from REt. Note It is best to change the REt setting from the printer driver or software application. (Driver and software settings override control panel settings.
Appendix B Control Panel Menus Item Values Explanation TONER DENSITY=3 1 2 3 4 5 Lighten or darken the print on the page by changing the toner density setting. The settings range from 1 (light) to 5 (dark), but the default setting of 3 usually produces the best results. Use a lower toner density setting to save toner. Note It is best to change the toner density from the printer driver or software application. (Driver and software settings override control panel settings.
Appendix B Control Panel Menus Printing Menu Some items in this menu can be accessed from a software application, or from the printer driver (if the appropriate driver is installed). Printer driver and software application settings override control panel settings. For more information, see page 125. Item Values Explanation COPIES=1 1 to 999 Set the default number of copies by selecting any number from 1 to 999.
Appendix B Control Panel Menus Item Values UNIT OF MEASURE=INCHES (110V printers) or MILLIMETERS (220V printers) This item appears only when CONFIGURE CUSTOM PAPER=YES. INCHES MILLIMETERS Select the unit of measurement for the custom paper size. X DIMENSION= 11.7 INCHES (110V printers) or 297 MILLIMETERS (220V printers) For supported paper sizes, see page 256. This item appears only when CONFIGURE CUSTOM PAPER=YES. Select the dimension to be fed into the printer (short edge). Y DIMENSION= 17.
Appendix B Control Panel Menus Item Values Explanation ORIENTATION= PORTRAIT PORTRAIT LANDSCAPE Determine the default orientation of print on the page. Note It is best to set the page orientation from the printer driver or software application. (Driver and software settings override control panel settings.) FORM=60 LINES (110V printers) or 64 LINES (220V printers) 5 to 128 Sets vertical spacing from 5 to 128 lines for default paper size.
Appendix B Control Panel Menus Item Values Explanation PCL FONT PITCH= 10.00 0.44 to 99.99 This item might not appear, depending on the font selected. Press - VALUE + once to change setting by increments of .01 for pitch, or hold down - VALUE + to scroll by increments of 1. PCL FONT POINT SIZE=12.00 4.00 to 999.75 This item might not appear, depending on the font selected. Press - VALUE + once to change setting by increments of .25 for point size, or hold down - VALUE + to scroll by increments of 1.
Appendix B Control Panel Menus Item Values Explanation WIDE A4=NO NO YES The Wide A4 setting changes the number of characters that can be printed on a single line of A4 paper. NO: Up to 78 10-pitch characters can be printed on one line. YES: Up to 80 10-pitch characters can be printed on one line. APPEND CR TO LF= NO NO YES Select YES to append a carriage return to each line feed encountered in backward-compatible PCL jobs (pure text, no job control).
Appendix B Control Panel Menus Configuration Menu Items in this menu affect the printer’s behavior. Configure the printer according to your printing needs. Item Values Explanation POWERSAVE= 1 HOUR OFF 15 MINUTES 30 MINUTES 1 HOUR 2 HOURS 3 HOURS Set the printer to enter Power Save after it has been idle for a specified amount of time. Turning Power Save off is not recommended. The Power Save feature does the following: Minimizes the amount of power consumed by the printer when it is idle.
Appendix B Control Panel Menus Item Values Explanation PERSONALITY= AUTO AUTO PCL PS Select the default printer language (personality). Possible values are determined by which valid languages are installed in the printer. Normally you should not change the printer language (the default is AUTO). If you change it to a specific printer language, the printer will not automatically switch from one language to another unless specific software commands are sent to the printer.
Appendix B Control Panel Menus Item Values RESOURCE SAVE= OFF OFF ON AUTO Configuration Menu Explanation This item dedicates printer memory to save each language’s permanent resources. (You might need to add memory to the printer in order for this item to appear.) The amount of memory set aside can be different for each installed language. Some languages might have memory set aside for resource saving without requiring all languages to do so.
Appendix B Control Panel Menus Item Values Explanation PCL MEMORY= 400K 0K and up (This value depends on the amount of installed memory.) This item appears only when RESOURCE SAVE=ON. Select the amount of memory used for saving PCL resources. Printer default is the minimum amount of memory needed to perform resource saving for PCL. Press -VALUE+ to change settings by increments of 10 (up to 100 KB) or by increments of 100 (above 100 KB). For more information, see page 316.
Appendix B Control Panel Menus Item Values Explanation CLEARABLE WARNINGS=JOB JOB ON Set the amount of time that a clearable warning is displayed on the printer’s control panel. JOB: Warning messages display on the control panel until the end of the job from which they were generated. ON: Warning messages display on the control panel until GO is pressed. AUTO CONTINUE= ON ON OFF This item determines how the printer reacts to errors.
Appendix B Control Panel Menus Item Values Explanation RAM DISK=OFF OFF ON AUTO This item determines how the RAM disk is configured. This item appears only if there is no optional hard disk installed and the printer has at least 12 MB of memory. OFF: The RAM disk is disabled. ON: The RAM disk is enabled. Configure the amount of memory to be used through the following item: RAM DISK SIZE.
Appendix B Control Panel Menus Item Values Explanation JAM RECOVERY= AUTO AUTO ON OFF This item determines how the printer behaves when a paper jam occurs. AUTO: The printer automatically selects the best mode for printer jam recovery (usually ON). This is the default setting. ON: The printer automatically reprints pages after a paper jam is cleared. OFF: The printer does not reprint pages following a paper jam. Printing performance might be increased with this setting.
Appendix B Control Panel Menus I/O Menu Items in the I/O (input/output) Menu affect the communication between the printer and the computer. Item Values Explanation I/O TIMEOUT=15 5 to 300 Select the I/O timeout period in seconds. (I/O timeout refers to the time, measured in seconds, that the printer waits before ending a print job.) This setting allows you to adjust timeout for best performance. If data from other ports appear in the middle of your print job, increase the timeout value.
Appendix B Control Panel Menus Item Values I/O BUFFER=AUTO AUTO ON OFF I/O BUFFER SIZE= 100K I/O Menu 10K and up Explanation Allocate memory for I/O buffering. AUTO: The printer automatically reserves memory for I/O buffering. Additional configurations are not required and the I/O BUFFER SIZE menu item does not appear. ON: The I/O BUFFER SIZE item appears (see below). Specify the amount of memory to be used for I/O buffering.
Appendix B Control Panel Menus Item Values Explanation PARALLEL HIGH SPEED=YES YES NO Select the speed at which data is transmitted to the printer. YES: The printer accepts faster parallel communications used for connections with newer computers. NO: The printer accepts slower parallel communications used for connections with older computers. PARALLEL ADV FUNCTIONS=ON ON OFF Turn the bidirectional parallel communication on or off. The default is set for a bidirectional parallel port (IEEE1284).
Appendix B Control Panel Menus EIO Menu (8000 N/8000 DN) EIO (enhanced input/output) Menus depend on the particular accessory product installed in an EIO slot of the printer. If the printer contains an HP JetDirect print server EIO card, you can configure basic networking parameters using the EIO Menu. These and other parameters can also be configured through HP JetAdmin. Item Values Explanation CFG NETWORK=NO NO YES NO: The JetDirect Menu is not accessible. YES: The JetDirect Menu appears.
Appendix B Control Panel Menus Item Values Explanation ETALK=ON ON OFF Select whether the Apple EtherTalk protocol stack is enabled (on) or disabled (off). CFG NOVELL=NO NO YES NO: The IPX/SPX Menu is not accessible. YES: The IPX/SPX Menu appears. In the IPX/SPX Menu, you can specify the frame type parameter used on your network. The default is AUTO, to automatically set and limit the frame type to the one detected. For Ethernet cards, frame type selections include EN_8023, EN_II, EN_8022, EN_SNAP.
Appendix B Control Panel Menus Item Values Explanation CFG TCP/IP=NO NO YES NO: The TCP/IP Menu is not accessible. YES: The TCP/IP Menu appears. In the TCP/IP Menu, you can specify BOOTP=YES for TCP/IP parameters to be automatically loaded from a bootp or DHCP server when the printer is turned on. If you specify BOOTP=NO, you can manually set selected TCP/IP parameters from the control panel.
Appendix B Control Panel Menus Resets Menu Use this menu with caution. You can lose buffered page data or printer configuration settings when you select these items. Only reset the printer under the following circumstances: z You want to restore the printer’s default settings. z Communication between the printer and computer has been interrupted. z You are having problems with a port. The items in the Resets Menu will clear all memory in the printer, while CANCEL JOB clears only the current job.
Appendix B Control Panel Menus Item Explanation RESET ACTIVE I/O CHANNEL This item performs a simple reset and clears the input and output buffers (for the active I/Os only). Resetting memory during a print job can result in data loss. RESET ALL I/O CHANNELS This item performs a simple reset and clears the input and output buffers for all I/Os.
Appendix C Printer Memory and Expansion C Printer Memory and Expansion Overview The printer has three dual in-line memory module (DIMM) slots for upgrading with: z More printer memory. DIMMs are available in 4, 8, 16, 32, and 64 MB, for a maximum of 192 MB. z Flash memory DIMMs, available in 2 and 4 MB. Unlike standard printer memory, flash DIMMs can be used to permanently store downloaded items in the printer, even when the printer is off. z DIMM-based accessory fonts, macros, and patterns.
Appendix C Printer Memory and Expansion z Other DIMM-based printer languages and printer options. Note Single in-line memory modules (SIMMs) used on previous HP LaserJet printers are not compatible with this printer. You might want to add more memory to the printer if you often print complex graphics or PS documents, print with the optional duplexer, use many downloaded fonts, and print large paper sizes (such as A3, B4, or 11 x 17).
Appendix C Printer Memory and Expansion 312 Installing Memory CAUTION Static electricity can damage dual in-line memory modules (DIMMs). When handling DIMMs, either wear an antistatic wrist strap or frequently touch the surface of the DIMM’s antistatic package, then touch bare metal on the printer. If you have not already done so, print a configuration page to find out how much memory is installed in the printer before adding more memory (page 228). 1 Turn the printer off.
Appendix C Printer Memory and Expansion 3 Grasp the screws and pull the formatter board out of the printer. Place it on a flat, non-conductive surface. 4 Remove the DIMM from the antistatic package. Hold the DIMM with fingers against the side edges and thumbs against the back edge. Align the notches on the DIMM with the DIMM slot. (Check that the locks on each side of the DIMM slot are open, or outward.) 5 Press the DIMM straight into the slot (press firmly).
Appendix C Printer Memory and Expansion 6 Slide the formatter board back into the printer and tighten the two screws. 314 6 7 Plug in the power cord and connect all cables. Turn the printer on.
Appendix C Printer Memory and Expansion Checking Memory Installation Follow this procedure to verify that DIMMs are installed correctly: 1. Check that the printer’s control panel displays READY when the printer is turned on. If an error message appears, a DIMM might have been incorrectly installed. Check the printer messages (page 228). 2. Print a new configuration page (page 228). 3.
Appendix C Printer Memory and Expansion Adjusting Memory Settings Resource Saving Resource Saving allows the printer to keep downloaded resources (permanent downloaded fonts, macros, or patterns) in memory when the printer language or resolution is changed.
Appendix C Printer Memory and Expansion 3. Using a software application, download all the fonts you want to use in the selected language. 4. Print a configuration page (page 228). The amount of memory used by the fonts is listed next to the language. Round this figure up to the nearest 100 KB. (For example, if 475 KB are shown, 500 KB should be reserved.) 5. From the Configuration Menu, set PCL MEMORY or PS MEMORY to the value determined in step 4. 6. Repeat step 3. (You must download all fonts again.
Appendix C Printer Memory and Expansion I/O Buffering To allow the computer to continue working without waiting for the print job to finish queuing, the printer uses a portion of its memory (an I/O buffer) to hold jobs in progress. (If I/O buffering is off, no memory is reserved for this function.) In most cases, it is best to let the printer automatically reserve memory for I/O buffering. To speed network printing, you might want to increase the amount of memory reserved for I/O buffering.
Appendix C Printer Memory and Expansion Decreasing Page Processing Time The Run Location Menu Item in the Configuration Menu allows you to increase the speed at which printer instructions can be moved from memory to the processor. See “Configuration Menu” on page 295 for more information.
Appendix C Printer Memory and Expansion 320 Installing EIO Cards/Mass Storage Turn off the printer before installing the EIO cards or mass storage device. See the graphic below for orientation and location of the EIO cards or optional mass storage device, such as a hard disk. Use HP JetAdmin to delete files from a mass storage device (page 72). Use HP FontSmart to manage fonts on a mass storage device (page 67). For more information, see the printer software help.
Appendix D Printer Commands D Printer Commands Overview Most software applications do not require you to enter printer commands. See your computer and software documentation to find the method for entering printer commands, if needed. PCL PCL printer commands tell the printer which tasks to perform or which fonts to use. This appendix provides a quick reference for users who are already familiar with PCL command structure.
Appendix D Printer Commands HP-GL/2 The printer has the ability to print vector graphics using the HP-GL/2 graphics language. Printing in the HP-GL/2 language requires that the printer leave PCL language and enter HP-GL/2 mode, which can be done by sending the printer PCL code. Some software applications switch languages through their drivers. PJL HP’s Printer Job Language (PJL) provides control above PCL and other printer languages.
Appendix D Printer Commands 323 Understanding PCL Printer Command Syntax Before using printer commands, compare these characters: Lowercase l: l Uppercase O: O Number one: 1 Number 0: 0 Many printer commands use the lowercase letter l (l) and the number one (1), or the uppercase letter O (O) and the number zero (0). These characters may not appear on your screen as shown here. You must use the exact character and case specified for PCL printer commands.
Appendix D Printer Commands Combining Escape Sequences Escape sequences may be combined into one escape sequence string. There are three important rules to follow when combining code: 1. The first two characters after the ? character (the parameterized and group characters) must be the same in all of the commands to be combined. 2. When combining escape sequences, change the uppercase (termination) character in each individual escape sequence to lower case. 3.
Appendix D Printer Commands 325 Entering Escape Characters Printer commands always begin with the escape character (?). The following table shows how the escape character can be entered from various DOS software applications.
Appendix D Printer Commands Selecting PCL Fonts Print a PCL Font List to view the command for each internal font (page 232). A sample section is shown below. Notice the two variable boxes for symbol set and point size. These variables must be filled in or the printer will use defaults. For example, if you want a symbol set that contains line-draw characters, select the 10U (PC-8) or 12U (PC-850) symbol set. Other common symbol set codes are listed in the table on page 327.
Appendix D Printer Commands 327 Common PCL Printer Commands Function Command Options (#) Reset ?E n/a Number of Copies ?&l#X 1 to 999 2-sided/1-sided printing ?&l#S 0 = Simplex (1-sided) printing 1 = Duplex (2-sided) with long edge binding 2 = Duplex (2-sided) with short edge binding Job Control Commands Common PCL Printer Commands
Appendix D Printer Commands Function 328 Command Options (#) ?&l#H 0 = prints or ejects current page 1 = Tray 2 2 = manual feed, paper 3 = manual feed, envelope 4 = Tray 1 5 = Tray 3 7 = auto select 8 = Tray 4 20 = Tray 5 21-69 = external trays Page Control Commands Paper Source Common PCL Printer Commands
Appendix D Printer Commands 329 Function Command Options (#) Paper size ?&l#A 1 = Executive 2 = Letter 3 = Legal 25 = A5 6 = 11 x 17 24 = A6 26 = A4 27 = A3 44 = B6-JIS 45 = B5-JIS 46 = B4-JIS 71 = Postcard (single) 72 = Postcard (double) 80 = Monarch 81 = Commercial 10 90 = DL 91 = International C5 100 = B5 101 = Custom Common PCL Printer Commands
Appendix D Printer Commands 330 Function Command Options (#) Paper Type ?&n# 5WdBond = Bond 6WdPlain = Plain 6WdColor = Color 7WdLabels = Labels 9WdRecycled = Recycled 11WdLetterhead = Letterhead 10WdCardstock = Cardstock 11WdPrepunched = Prepunched 11WdPreprinted = Preprinted 13WdTransparency = Transparency #WdCustompapertype = Custom1 Orientation ?&l#O 0 = Portrait 1 = Landscape 2 = Reverse Portrait 3 = Reverse Landscape Top Margin ?&l#E # = number of lines Text Length (bottom margin) ?&l#F
Appendix D Printer Commands 331 Function Command Options (#) Horizontal Motion Index ?&k#H 1/120-inch increments (compresses print horizontally) Vertical Motion Index ?&l#C 1/48-inch increments (compresses print vertically) Line Spacing ?&l#D # = lines per inch (1, 2, 3, 4, 5, 6, 12, 16, 24, 48) Perforation Skip ?&l#L 0 = disable 1 = enable Vertical Position (Rows) ?&a#R # = row number Vertical Position (Dots) ?*p#Y # = dot number (300 dots = 1 inch) Cursor Positioning Vertical Posit
Appendix D Printer Commands 332 Function Command Options (#) Horizontal Position (Decipoints) ?&a#H # = decipoint number (720 decipoints = 1 inch) End of Line Wrap ?&s#C 0 = Enable 1 = Disable Display Functions On ?Y n/a Display Functions Off ?Z n/a Enter PCL Mode ?%#A 0 = Use previous PCL cursor position 1 = Use current HP-GL/2 pen position Enter HP-GL/2 Mode ?%#B 0 = Use previous HP-GL/2 pen position 1 = Use current PCL cursor position Programming Hints Language Selection Common P
Appendix D Printer Commands Function 333 Command Options (#) Symbol Sets2 ?(# 8U = HP Roman-8 Symbol Set 10U = IBM Layout (PC-8) (code page 437) Default Symbol Set 12U = IBM Layout for Europe (PC-850) (code page 850) 8M = Math-8 19U = Windows 3.1 Latin 1 9E = Windows 3.1 Latin 2 (commonly used in Eastern Europe) 5T = Windows 3.
Appendix D Printer Commands 334 Function Command Options (#) Primary Height ?(s#V # = points Primary Style2 ?(s#S 0 = upright (solid) 1 = italic 4 = condensed 5 = condensed italic Primary Stroke Wt.2 ?(s#B 0 = medium (book or text) 1 = semi bold 3 = bold 4 = extra bold Typeface2 ?(s#T Print a PCL font list to view the command for each internal font (page 232).
Appendix D Printer Commands Multibin Mailbox Commands Before using these command strings, determine the device identification number of the multibin mailbox by printing a configuration page. The device identification number is located under the heading Installed Personalities and Options. For more information on printing a configuration page, see page 228. The printer must be turned off and on after sending the change mode command in order for the new mode to take effect. Continued on next page.
Appendix D Printer Commands 336 DMCMD The device management command changes the mailbox mode for the defined device. @PJL DMCMD ASCIIHEX = “ asciihexrequest ” Syntax: Parameters: Parameter ASCIIHEX = “asciihexrequest” Functional Range ASCII 33 through 255 Default N/A ASCIIHEX = “ asciihexrequest ” - This is the string that sends the command to change the mailbox mode for the device.
Appendix D Printer Commands Example to switch to mailbox mode and turn the printer off and on @%12345X@PJL ORD = 10 @PJL JOB PASSWORD = 10 @PJL DMCMD ASCIIHEX = “0400070104010703030214020104” @PJL DMCMD ASCIIHEX = “040006020501010301040105” @PJL DEFAULT PASSWORD = 0 @PJL EOJ @%-12345X Continued on next page.
Appendix D Printer Commands Example to switch to stacker mode and turn the printer off and on @%12345X@PJL ORD = 10 @PJL JOB PASSWORD = 10 @PJL DMCMD ASCIIHEX = “0400070104010703030214020101” @PJL DMCMD ASCIIHEX = “040006020501010301040105” @PJL DEFAULT PASSWORD = 0 @PJL EOJ @%-12345X Continued on next page.
Appendix D Printer Commands Example to switch to separator mode turn the printer off and on @%12345X@PJL ORD = 10 @PJL JOB PASSWORD = 10 @PJL DMCMD ASCIIHEX = “0400070104010703030214020102” @PJL DMCMD ASCIIHEX = “040006020501010301040105” @PJL DEFAULT PASSWORD = 0 @PJL EOJ @%-12345X Multibin Mailbox Commands 339
Appendix E Regulatory Information E Regulatory Information Overview z FCC Regulations z Environmental Product Stewardship z Safety Statements Overview 340
Appendix E Regulatory Information FCC Regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy.
Appendix E Regulatory Information Environmental Product Stewardship Protecting the Environment Hewlett-Packard Company is committed to providing quality products in an environmentally-sound manner. The printer has been designed to minimize impacts on the environment. The printer design eliminates: Ozone Production The printer uses charging rollers in the electrophotographic process and therefore generates no appreciable ozone gas (0 3 ). CFC Usage Class I U.S.
Appendix E Regulatory Information The printer design reduces: Energy usage drops from 500/505 (110V/220V units) watts (W) during Energy Consumption printing to as little as 35/40 (110V/220V units) W while in low-power (Power Save) mode. This saves energy without affecting the high performance of the printer. This product qualifies for the ENERGY STAR Program (U.S. and Japan). ENERGY STAR is a voluntary program established to encourage the development of energy-efficient office products.
Appendix E Regulatory Information The design of the printer facilitates the recycling of: Plastics Plastic parts have material identification markings, according to international standards, which enhance the ability to identify plastics for proper disposition at the end of the printer’s life. HP Toner Cartridges In many countries, this product’s toner cartridge/drum can be returned to HP using the prepaid shipping label and instructions included inside each new HP Toner Cartridge box.
Appendix E Regulatory Information HP Cartridge Recycling Program information: Since 1990, the HP LaserJet Toner Cartridge Recycling Program has collected more than twelve million cartridges that otherwise may have been discarded into landfills. Once a cartridge is returned, it is disassembled and reusable components are cleaned and inspected for quality conformance. After passing strict inspection procedures, materials such as nuts, screws, and clips are reclaimed and used to produce new cartridges.
Appendix E Regulatory Information To ensure printer longevity, HP provides the following: Extended Warranty HP SupportPack covers the printer and all HP-supplied internal components. It is a three-year warranty from the date of purchase. HP SupportPack must be purchased by the customer within 30 days of product purchase. Information on HP SupportPack is available by calling your local HP FIRST number. (See the HP Support pages at the front of this user guide.
Appendix E Regulatory Information Environmental Conformity Plastics Plastic parts have material identification markings, according to international standards, which enhance the ability to identify plastics for proper disposition at the end of the printer’s life. The plastics used in the printer housing and chassis are technically recyclable.
Appendix E Regulatory Information Printer and Parts Design for recycling has been incorporated into the printer and its accessories. The number of materials has been kept to a minimum while ensuring proper functionality and high product reliability. Dissimilar materials have been designed to separate easily. Fasteners and other connections are easy to locate, access, and remove with common tools. High priority parts have been designed to be accessed quickly for efficient disassembly and repair.
Appendix E Regulatory Information Declaration of Conformity according to ISO/IEC Guide 22 and EN45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP LaserJet 8000, 8000 N, 8000 DN, HP Mopier 240 Model Numbers: C4085A, C4086A, C4087A, C4228A Product Options: ALL conforms to the following Product Specifications: Safety: IEC 950:1991+A1+A2+A3 / EN 60950:1992+A1+A2+A3 IEC 825-1:1993
Appendix E Regulatory Information EMC: 350 1 CISPR 22:1993+A1 / EN 55022:1994 Class B ) CISPR 22:1993+A1 / EN 55022:1994 Class A EN 50082-1:1992 IEC 801-2:1991 / prEN 55024-2:1992 - 4 kV CD, 8 kV AD IEC 801-3:1984 / prEN 55024-3:1991 - 3 V/m IEC 801-4:1988 / prEN 55024-4:1992 - 0.5 kV Signal Lines 1.
Appendix E Regulatory Information the Low Voltage Directive 73/23/EEC The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems. This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This printer contains Local Area Network (LAN) options.
Appendix E Regulatory Information USA Contact: Declaration of Conformity Product Regulations Manager, Hewlett-Packard Company, PO Box 15 Mail Stop 160, Boise, ID 83707-0015 (Phone: 208-396-6000) 352
Appendix E Regulatory Information Safety Statements Laser Safety Statement The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a “Class 1” laser product under the U.S.
Appendix E Regulatory Information VCCI Statement (Japan) Korean EMI statement Safety Statements 354
Appendix E Regulatory Information Laser Statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 8000, 8000 N, 8000 DN -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1993) mukaisesti.
Appendix E Regulatory Information HP LaserJet 8000, 8000 N, 8000 DN -kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan suorittaa ilman erikoistyökaluja.
Index A accessories 33 hard disk 35, 320 ordering 36 acoustic emission 277 AutoCAD printer driver 57 B bin left output 92 multibin mailbox 93 standard 90 C cable configuration 210 cleaning page 143 cleaning the printer 141 clearing paper jam 155 configuration description 29 configuration menu run location menu item 319 configuration page checking 227 printing 228 connectivity 28 control panel keys 46 layout 44 lights 45 messages 168 printing a menu map 231 control panel menus 308 about 48 EIO (8000N/8
about 25 installing 312 verifying 315 dual in-line memory module See DIMMs duplexer paper jam 157 problem solving 211 E EIO installing 320 slots 28 EIO Menu (8000N/8000DN) 305 envelope specification 267– 270 envelope feeder 155 problem solving 211 size setting 283 type setting 283 environmental product stewardship 342– 349 escape character 325 escape sequences 324 F FCC statement 341 Finland laser statement 355 font list, printing 232 FontSmart 67 H hard disk installing 320 problem solving 212 hard dis
L label specification 265 laser statement for Finland 355 LEDs status interpretation 50 M Macintosh 62 LaserJet Utility 69 PPDs 69, 219 problem solving 217 maintenance cleaning page 143 cleaning the printer 141 manual feed 133 mass storage installing 320 memory about 25 adjusting settings 316 allocated to languages 316 decreasing page processing time 319 I/O buffering 318 installing 312 resource saving 316 verifying 315 Memory Enhancement technology (MEt) 25 mopying see also printer collation 125 multi
loading tray 1 76 loading tray 2 and 3 80 loading tray 4 84 multiple pages on one sheet 130 output left bin 92 multibin mailbox 93 standard bin 90 selecting by size and type 134 selecting output location 88 source 76 See also Tray paper handling menu 283 options 27 paper jam 153 2x500-sheet tray 151 duplexer 157 envelope feeder 155 fuser area or left door 161 multibin mailbox 162 output areas 160 problem solving paper jams 146 right door 149 top cover area 159 trays 2 and 3 150 paper jams tray 1 148 pa
included 56 multiple pages on one sheet 130 obtaining most recent 57 PPD 219 PPDs 56 printing a watermark 127 RIP ONCE 126 saving setup information 126 selecting by size and type 134 printer language about 26 allocating memory 316 problem solving 186 checklist 188 common problems 191 Macintosh 217 network and I/O port 215 paper jam locations 147 PS errors 213 R resets menu 308 Resolution Enhancement technology (REt) 25 RIP ONCE 126 S sales and service offices 245– 252 service and support information 23
customizing 131 loading 76 manual feed 133 problem solving 199 Tray 2 and 3 loading 80 paper jam 150 Tray 4 2000-sheet input tray 84 paper jam 153 problem solving 201 tray 4 153 Tray 4 and 5 loading 80 paper jam 151 troubleshooting. See problem solving V VCCI statement (Japan) 354 W warranty statement 237 watermark 127 Web JetAdmin 71 web servers, supported 71 Windows 3.1x 60 Windows 95 and NT 4.0 59 WordPerfect 5.
