User Guide

Tray 5 feed sensor - SR81
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13.A6.FF (event code)
Tray 6 feed sensor - SR91
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13.FF.FF (event code)
Multiple sensors
Recommended action
Clear the jam. See the clear jams section in the service manual.
13.WX.YZ Fuser area jam
Description
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13.B9.AZ (event code)
Stopped at fuser jam
This jam occurs when the paper stays at the fuser output sensor for a designated amount of time
after it has reached the fuser output sensor.
Z = fuser mode
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1 = Normal auto sense
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2 = Normal non-auto sense
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3 = Light 1 to 3
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4 = Heavy 1
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5 = Heavy 2
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6 = Heavy 3
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7 = Glossy 1
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8 = Glossy 2
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9 = Glossy 3
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A = Glossy film
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B = Transparency
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C = Label
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D = Envelope 1 to 3
420 Chapter 3 Solve problems ENWW