User Guide

Troubleshooting menu
To display: At the product control panel, select the Administration menu, and then select the
Troubleshooting menu.
In the following table, asterisks (*) indicate the factory default setting.
Table 2-29 Troubleshooting menu
First level Second level Third level Fourth level Values Description
Event Log View*
Print
Use to print a list of
the 1,000 most
recent events in the
Event Log. For each
event, the printed log
shows the error
number, page count,
error code, and
description or
personality.
Paper Path Page View*
Print
Shows how many
pages were printed
from each tray.
Fax Fax T.30 Trace Print T.30 Report Print Use to print or
configure the fax T.
30 trace report. T.30
is the standard that
specifies
handshaking,
protocols, and error
correction between
fax machines.
When to Print Report Never automatically
print*
Print after every fax
Print only after fax
send jobs
Print after any fax
error
Print only after fax
send errors
Print only after fax
receive errors
Configure the T.30
report to print after
certain events. You
can choose to print
the report after every
fax job, every fax
job sent, every fax
job received, every
send error, or every
receive error.
Fax V.34 Normal*
Off
Use to disable V.34
modulations if
several fax failures
have occurred or if
phone line conditions
require it.
ENWW
Tools for troubleshooting
289