User Guide

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5 = Heavy media 2
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B = Transparency
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D = Envelope 1
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D = Envelope 2
Recommended action
1. Open the left door, remove any jammed paper, and then close the left door.
2. Inspect the connector (J55) on the output assembly, and the connector (J45) on the DC controller
PCA.
3. Use the Manual sensor tests to toggle the output sensor (SR3). If the sensor or lever are not
properly functioning, replace the paper delivery assembly.
13.E6.FF
Description
Output bin full sensor (SR3) residual jam. This jam occurs when paper exists at any of the paper path
jam sensors when the product power is turned on or after jam re-evaluation.
Recommended action
1. Open the left door, remove any jammed paper, and then close the left door.
2. Inspect the connectors on the paper delivery assembly.
3. Use the Manual sensor tests to toggle the output sensor (SR3). If the sensor or lever are not
properly functioning, replace the paper delivery assembly.
13.EA.EE Door open jam
Description
Face-down delivery door open jam.
Recommended action
1. Close the face-down delivery door.
2. Check the tab of the face-down delivery door that engages the left door switch (SW1). If they it is
damaged, replace the left door assembly.
3. Use the Manual sensor tests to toggle the left door switch (SW1). If the switch is not properly
functioning, replace the switch.
4. Inspect the connector (J35) on the DC controller PCA.
ENWW
Tools for troubleshooting
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