User Guide

TIP: Check the connector (J2006) on the paper feeder controller PCA associated with the tray.
4. If the error persists, replace the cassette tray.
60.00.05 or 60.00.06
Media input Tray 5 lift-up motor (M82) failure or media input Tray 6 lift-up motor (M92) failure
NOTE: The Tray 5 and Tray 6 motors, sensors, and connectors numbers depend on the input device
configuration.
1. Use the Tray 5 paper surface sensor (SR82) or Tray 6 paper surface sensor (SR92) test in the
Tray/Bin manual sensor test to verify that the sensor is properly functioning. If it is not, replace the
lifter drive assembly.
2. Open and close Tray 5 or Tray 6 and listen at the back of the product for the sound of the lifter
motor (M82 or M92) operating. If it does not operate, replace the lifter drive assembly.
3. If the product has been serviced, check the connector (J2003) on the paper feeder controller PCA,
the intermediate connector (J702), and the connector (J2006) on the paper feeder controller PCA.
TIP: Check the connector (J2006) on the paper feeder controller PCA associated with the tray.
4. If the error persists, replace the cassette tray.
60.00.11: Lifter motor failure (M4, M5)
1. Turn the product off and then on.
2. Check the connector (J51) on the DC controller PCA.
3. Check the connectors on the lifter motors.
4. Use the tray surface sensor test in the Manual sensor tests menu to verify that the sensor is properly
functioning. If it is not, replace the lifter drive assembly.
5. If the error persists, replace the lifter drive assembly.
60.10.0Y Media input source <Y> pickup mechanism malfunction
Description
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60.10.01 Media input source 1 pickup mechanism malfunction
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60.10.02 Media input source 2 pickup mechanism malfunction
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60.10.03 Media input source 3 pickup mechanism malfunction
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60.10.04 Media input source 4 pickup mechanism malfunction
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60.10.05 Media input source 5 pickup mechanism malfunction
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60.10.06 Media input source 6 pickup mechanism malfunction
360 Chapter 2 Solve problems ENWW