User Guide

99.00.03 Upgrade not performed error writing to disk
Description
Remote firmware upgrade (.bdl) was not performed. An error occurred when writing to the hard disk.
Recommended action
1. Download the firmware again, and then attempt the upgrade again.
2. If the error persists, perform the clean disk/format disk process.
3. Download the firmware from the Preboot menu, and then attempt the upgrade again.
4. If the error persists, replace the hard disk.
99.00.04 Upgrade not performed timeout during receive
Description
A remote firmware upgrade (RFU) was not performed.
I/O time-out when reading rest of header.
Recommended action
The most common cause is an issue with the network environment. Make sure that there is a good
connection to the device and attempt the upgrade again, or upgrade using the easy-access USB port.
99.00.05 Upgrade not performed timeout during receive
Description
A remote firmware upgrade (RFU) was not performed.
I/O time-out when reading image data.
Recommended action
The most common cause is an issue with the network environment. Make sure that there is a good
connection to the device and attempt the upgrade again, or upgrade using the easy-access USB port.
99.00.06 Upgrade not performed error reading upgrade
Description
A remote firmware upgrade (RFU) was not performed.
Unexpected read error when reading header number and size.
Recommended action
1. Download the RFU file and attempt the upgrade again.
2. If the error persists, replace the hard disk.
ENWW
Tools for troubleshooting
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