User Guide

Service mode functions
Service menu
The Service menu is PIN-protected for added security. Only authorized service people have access to
the Service menu. When you select Service from the list of menus, the product prompts you to type an
eight-digit personal identification number (PIN).
NOTE: The product automatically exits the Service menu after about one minute if no items are
selected or changed.
1. From the Home screen on the product control panel, scroll to and touch the Device Maintenance
button.
2. Open the Service menu.
3. On the sign-in screen, select the Service Access Code option from the drop-down list.
4. Enter the following service access code for this product: 05072513.
The following menu items appear in the Service menu:
First level Second level Value Description
Event Log Allows you to print or view the
product event log.
Clear Event Log Use this item to clear the product
event log.
Cycle Counts Total Engine Cycles
Refurbish Cycle Count Use this item to record the page
count when the product was
refurbished.
Maintenance kit count
Maintenance kit interval
Document Feeder Kit Count Set the total number of pages that
have been fed through the
document feeder.
Document Feeder Kit Interval Total number of pages since the
document feeder kit was replaced.
Clean Rollers Count
Clean Rollers Interval
ADF Count Set the total pages fed through the
document feeder.
Flatbed Count Set the total pages scanned from
the flatbed.
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