User Guide

Partial Clean
The 3 Partial Clean option erases all partitions and data on the disk drive, except for the firmware
repository where a backup copy of the firmware file is stored. This allows the disk drive to be
reformatted without having to download a firmware upgrade file to return the product to a bootable
state.
Characteristics of a Partial Clean
Customer-defined settings, third-party solutions, firmware files, and the operating system are
deleted.
Rebooting the product restores the firmware files from the Repository location, but does not restore
any customer-defined settings.
For previous HP products, a Hard Disk Initialization is similar to executing the 3 Partial Clean
function for this product.
CAUTION: HP recommends backing-up product configuration data before executing a 3 Partial
Clean, if you need to retain customer-defined settings. See the Backup/Restore item in the Device
Maintenance menu.
Reasons for performing Partial Clean
The product continually boots up in an error state.
NOTE: Try clearing the error prior to executing a 3 Partial Clean.
The product will not respond to commands from the control panel.
Executing the 3 Partial Clean function is helpful for troubleshooting hard disk problems.
To reset the product by deleting all solutions and customer-defined settings.
The product default settings are not properly working.
Execute a 3 Partial Clean
1. Turn the product on.
2. Touch the HP logo that displays in the center of the touchscreen until the Preboot menu opens.
3. Touch the down arrow
button to highlight 3 Administrator, and then touch the OK button.
4. Use the down arrow
button to highlight 3 Partial Clean, and then touch the OK button.
5. Touch the OK button again.
6. Touch the Home button to highlight 1 Continue, and then touch the OK button.
NOTE: The product initializes.
ENWW
Service mode functions
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