User's Manual
Table Of Contents
- Product basics
- Control panel
- Software for Windows
- Use the product with Macintosh
- Connectivity
- Paper and print media
- Print tasks
- Change the print driver to match the media type and size
- Get help for any print option
- Cancel a print job
- Change the default settings
- Create booklets
- Change print-quality settings
- Change print density
- Print on special media
- Use different paper and print covers
- Print a blank first page
- Resize documents
- Select a paper size
- Select a paper source
- Select a paper type
- Set the print orientation
- Use watermarks
- Save toner
- Print on both sides of the paper (duplex printing)
- Print multiple pages on one sheet of paper in Windows
- Economy settings
- Copy
- Scan
- Fax
- Fax features
- Setup
- Change fax settings
- Set the sound-volume settings
- Send fax settings
- Receive fax settings
- Set or change number of rings-to-answer
- Set the answer mode
- Set fax forwarding
- Set up distinctive ring
- Use the private receive feature
- Set up the computer to receive faxes
- Use autoreduction for incoming faxes
- Set the silence-detect mode
- Set the default fax reprint settings
- Create stamp-received faxes
- Block or unblock fax numbers
- Make an extension telephone available to receive faxes
- Use fax
- Fax software
- Cancel a fax
- Delete faxes from memory
- Use fax on a DSL, PBX, ISDN, or VoIP system
- Send a fax
- Receive a fax
- Solve fax problems
- Manage and maintain the product
- Problem solve
- Accessories and ordering information
- Service and support
- Specifications
- Regulatory information
- FCC compliance
- Environmental product stewardship program
- Protecting the environment
- Ozone production
- Power consumption
- Toner consumption
- Paper use
- Plastics
- HP LaserJet print supplies
- Return and recycling instructions
- Paper
- Material restrictions
- Disposal of waste equipment by users in private households in the European Union
- Chemical substances
- Material Safety Data Sheet (MSDS)
- For more information
- Telephone Consumer Protection Act (United States)
- IC CS-03 requirements
- EU statement for telecom operation
- New Zealand telecom statements
- Declaration of conformity
- Safety statements
- Glossary
- Index
Problem Cause Solution
The toner smears easily when
touched.
The product is not set to print on the type of
media on which you want to print.
In the printer driver, select the Paper/
Quality tab and set Paper Type to match
the type of media on which you are printing.
Print speed might be slower if you are using
heavy paper.
The media might not meet HP specifications. Use media that meets HP specifications.
See
Paper and print media on page 35.
The paper path might need cleaning. Clean the product. See Clean the paper
path on page 132.
The power source might be defective. Plug the product directly into an AC outlet
instead of into a power strip.
The fuser temperature might be too low. Use the archive print feature to improve
toner fusing. See
Archive print on page 56.
Marks repeatedly appear at even
intervals on the page.
The product is not set to print on the type of
media on which you want to print.
In the printer driver, make sure that the
appropriate media type is selected. Print
speed might be slower if you are using
heavy paper.
Internal parts might have toner on them. The problem typically corrects itself after a
few more pages.
The paper path might need cleaning. Clean the product. See Clean the paper
path on page 132.
The print cartridge might be damaged. If a repetitive mark occurs at the same spot
on the page, install a new HP print cartridge.
See
Print cartridge on page 131.
The printed page contains
misformed characters.
The media might not meet HP specifications. Use a different paper, such as high-quality
paper that is intended for laser printers. See
Paper and print media on page 35.
If characters are incorrectly formed so that
they produce a wavy effect, the laser scanner
might need service.
Verify that the problem also occurs on the
configuration page. If so, contact HP. See
www.hp.com/support/ljm1319 or the
support flyer that came in the product box.
150 Chapter 12 Problem solve ENWW