User Guide

Check fax accessory status ..................................................................................... 333
General fax problems ............................................................................................ 334
Use Fax over VoIP networks .................................................................................... 335
Problems with receiving faxes ................................................................................. 336
Problems with sending faxes ................................................................................... 338
Fax error codes .................................................................................................... 340
Fax error messages on the product control panel ...................................................... 340
Send-fax messages ................................................................................. 341
Receive-fax messages ............................................................................. 342
Service settings ..................................................................................................... 343
Settings in the Troubleshooting menu ........................................................ 343
Product upgrades ................................................................................................................. 344
Determine the installed revision of firmware .............................................................. 344
Perform a firmware upgrade ................................................................................... 344
Embedded Web Server ........................................................................... 344
USB storage device (Preboot menu) .......................................................... 345
USB storage device (control-panel menu) ................................................... 346
Web Jetadmin (WJA) .............................................................................. 347
Upload firmware files to WJA ................................................... 347
Appendix A Service and support ..................................................................................... 349
Hewlett-Packard limited warranty statement ............................................................................. 350
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement ................. 352
HP policy on non-HP supplies ................................................................................................ 353
HP anticounterfeit Web site ................................................................................................... 354
Data stored on the toner cartridge .......................................................................................... 355
End User License Agreement .................................................................................................. 356
OpenSSL ............................................................................................................................. 359
Customer self-repair warranty service ..................................................................................... 360
Customer support ................................................................................................................. 361
Appendix B Product specifications ................................................................................... 363
Physical specifications .......................................................................................................... 364
Power consumption, electrical specifications, and acoustic emissions .......................................... 364
Environmental specifications .................................................................................................. 364
Appendix C Regulatory information ................................................................................. 365
FCC regulations ................................................................................................................... 366
Environmental product stewardship program ........................................................................... 367
Protecting the environment ...................................................................................... 367
xvi ENWW