User Guide

CAUTION: After an HP supply has reached the very low threshold, the HP premium protection
warranty ends.
◦
10.00.70 (event code)
Black print cartridge
◦
10.23.70 (event code)
The product indicates when the fuser kit is very low. The actual remaining fuser kit life might vary.
You do not need to replace the fuser kit at this time unless print quality is no longer acceptable.
Recommended action
If print quality is no longer acceptable, replace the indicated supply. See the parts chapter in the repair
manual for the supply part number.
TIP: Advise the customer that HP recommends that they have replacement supplies available to install
when the print quality is no longer acceptable.
10.YY.15 Install Supply10.YY.15 Install Supply
Description
The indicated supply has been removed or installed incorrectly.
◦
10.00.15 (event code)
Black print cartridge
◦
10.23.15
Fuser kit
Recommended action
Replace or install the indicated supply.
See the parts chapter in the product repair manual for the correct supply or kit part number.
11.00.YY Internal clock error To continue, touch “OK”
Description
The product real-time clock has experienced an error.
◦
XX = 01: Clock battery failed
◦
XX = 02: Real-time clock failed
Recommended action
Whenever the product is turned off and then turned on again, set the time and date at the control
panel.
If the error persists, replace the formatter.
ENWW
Tools for troubleshooting
203