User Guide

seating on the formatter. If it is not properly seated, it can prevent the formatter from seating
properly.
4. If the error persists, replace the scanner control board.
30.WX.YZ Scanner fan failure To continue turn off then on
Description
The product has detected a problem with the scanner. This error occurs when there is a CPB memory
failure and the formatter needs to be replaced.
Recommended action
1. Turn power off then on.
2. If the error persists, replace the formatter.
31.01.47 Document feeder not detected
Description
The document feeder was not detected, and might not be ADF connected. The flatbed glass is still
available for scanning.
Recommended action
Turn the product off and then on.
31.03.22 Scanner calibration failure
Description
The scanner calibration failed. This could affect scanning picture quality.
Recommended action
Remove any paper in document feeder. Turn the product off and then on.
31.13.03 Document feeder pick error
Description
The document feeder cannot pick up paper.
Recommended action
1. Open the document feeder top cover.
2. Remove all paper found.
3. Remove the remaining pages from the document feeder input tray.
4. Close the document feeder top cover.
218 Chapter 2 Solve problems ENWW