User Guide

5. Place the jammed page on top of any remaining pages, and reinsert them into the document
feeder.
6. Align the paper guides with both edges on the paper.
7. Touch the Start button to continue.
Check the paper guides, check and clean the rollers and separation pad, and test the registration
sensor.
If the error persists, replace pickup roller assembly, separation pad, or document feeder.
31.WX.10 Scanner failure To continue turn off then on
Description
The product has detected a scanner ADF fan error.
Recommended action
1. Turn the product off and then on.
2. If the error persists, replace the ADF fan.
31.WX.15 Jam in document feeder
Description
Originals are jammed inside the document feeder top cover.
Recommended action
1. Open the document feeder top cover.
2. Remove all paper found.
3. Rotate the green wheel to remove any additional paper.
4. Remove the remaining pages from the document feeder input tray.
5. Close the document feeder top cover.
6. Place the jammed page on top of any remaining pages, and reinsert them into the document
feeder.
7. Align the paper guides with both edges of the paper.
8. Touch the Start button to continue.
33.WX.YZ Used board/disk installed
Description
An encrypted board or disk with existing data previously locked to a different product has replaced the
original. If you continue, data is permanently lost.
ENWW
Tools for troubleshooting
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