User Guide

56.00.YY Error To continue turn off then on
Description
The product experienced a communication error with the optional paper tray.
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56.00.01 (event code): Illegal input, selected paper input tray is unavailable
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56.00.02 (event code): Illegal output, selected paper output bin is unavailable
Recommended action
1. Turn the product off and then on.
2. Reseat the optional paper tray.
3. Check the input connectors for damage. If a connector is damaged, replace the connector.
57.00.0X Error
Description
A fan error has occurred.
Recommended action
Turn the product off, and then on.
58.00.04 Error To continue turn off then on
Description
The low-voltage power supply is defective.
Recommended action
1. Turn the product off and then on.
2. Check the connector on the DC controller PCA.
3. If the error persists, replace the low voltage power supply.
59.00.00 Error To continue turn off then on
Description
A paper path malfunction error has occurred.
Recommended action
Turn the product off then on.
59.00.20 Error To continue turn off then on
Description
A motor rotation error has occurred.
ENWW
Tools for troubleshooting
227