User Guide

81.WX.YZ Embedded JetDirect Error To continue turn off then on
Description
The product experienced an embedded HP Jetdirect print server critical error.
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81.01.00 (event code): EIO Networking Event <UVWXYZ>
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81.02.00 (event code): Wireless Networking Event <UVWXYZ>
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81.03.00 (event code): Access Point Wireless Networking Event <UVWXYZ>
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81.04.00 (event code): Jetdirect Inside Networking Event <UVWXYZ>
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81.06.00 (event code): Internal EIO Networking Event <UVWXYZ>
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81.07.00 (event code): Internal Wireless Networking Event <UVWXYZ>
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81.08.00 (event code): Internal Access Point Wireless Networking Event <UVWXYZ>
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81.09.00 (event code): Internal Jetdirect Inside Networking Event <UVWXYZ>
Recommended action
1. Turn the product off and then on.
2. Turn the product off, reseat the EIO accessory, and then turn the product on.
3. If the error persists, replace the formatter.
89.19.5C Error
Description
This is a temporary firmware error that occurs every twenty-one days for the M500 and M600
products. This error does not indicate any problem with the product.
NOTE: If the product power is turned off and then on again before twenty-one days elapse, this error
will not occur.
Recommended action
1. Turn the product power off and then on again to clear the error.
2. Perform a firware upgrade.
98.00.01 or 98.01.00 Corrupt data in firmware volume
Description
Data corruption has occurred in the firmware volume.
Recommended action
Perform the Clean Disk item in the Preboot menu, and then reload the firmware.
ENWW
Tools for troubleshooting
229