User Guide

99.00.03 Upgrade not performed error writing to disk
Description
A remote firmware upgrade (RFU) was not performed. Disk error. Might indicate a hard disk problem
or a hard disk failure. It might be necessary to check the connection to the hard disk or replace the
hard disk.
Recommended action
1. Download the RFU file and attempt the firware upgrade again.
2. If the error persists, perform the Clean Disk procedure in the Preboot menu. Download
firmware from the Preboot menu.
3. If the error persists, replace the hard disk.
99.00.04 Upgrade not performed timeout during receive
Description
A remote firmware upgrade (RFU) was not performed. I/O timeout when reading rest of header.
Recommended action
The most common cause is an issue with the network environment. Make sure that there is a good
connection to the product and attempt the firmware upgrade again, or upgrade the firmware by using
the USB Easy-Access port.
99.00.05 Upgrade not performed timeout during receive
Description
A remote firmware upgrade (RFU) was not performed. I/O timeout when reading image data.
Recommended action
The most common cause is an issue with the network environment. Make sure that there is a good
connection to the product and attempt the firmware upgrade again, or upgrade the firmware by using
the USB Easy-Access port.
99.00.06 Upgrade not performed error reading upgrade
Description
A remote firmware upgrade (RFU) was not performed. Unexpected read error when reading header
number and size.
Recommended action
1. Download the RFU file and attempt the firware upgrade again.
2. If the error persists, replace the hard disk.
ENWW
Tools for troubleshooting
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