User Guide

Recommended action
Install the encrypted hard drive.
Fax is disabled – ignoring call
Description
The product received a call, but the fax feature was not configured with the required settings (country/
region, date/time, company name, fax number, etc.).
Recommended action
Configure the fax with the required settings from the Administration menu on the control panel.
Flatbed cover open
Description
The scanner cover has been opened to access the glass.
Recommended action
Close the scanner cover.
HP Secure Hard Drive disabled
Description
The drive has been encrypted for another product.
Recommended action
Remove the drive or use the HP Embedded Web Server for more information.
Incompatible <supply>
Description
The indicated <supply>is not compatible with this product.
◦
10.00.35 (event code): Black toner cartridge
◦
10.23.35 (event code): Fuser kit
Recommended action
Replace the incompatible supply.
Incompatible supplies
Description
Toner cartridges or other supply items are installed that were not designed for this product. The product
cannot print with these supplies installed.
244 Chapter 2 Solve problems ENWW