User Guide

Event log message table
Event log message Description Action
30.01.01 The flatbed cover sensor was interrupted.
There is no corresponding control-panel
message.
No action necessary. This error message
should automatically clear.
If the error persists, access the Scanner Tests
to test the Flatbed cover sensor.
Additional actions
●
Customer action: Close the document
feeder.
●
Call center action: If document feeder is
closed, check that the document feeder
open senor flag is properly functioning.
●
Service technician action: Make sure
that the document feeder open senor
flag and cables are properly connected.
Repalce the document feeder open senor
flag or photosensor as necessary.
30.01.06 A scan control board fan error has occurred. 1. Turn the product off and then on.
2. If the error persists, replace the
formatter.
3. If replacing the formatter does not solve
the problem, replace the scanner
assembly.
30.01.08 The flatbed optical assembly cannot find the
origin notch.
This is an informational message, and no
action is required. If the flatbed optical
assembly cannot find the origin notch on the
flatbed scanner, the scanned image might be
offset on the copied page. The image
displacement will be less then 1 mm or pixel
off.
266 Chapter 2 Solve problems ENWW