User Guide

Jams in the rear door and fuser area (fuser wrapping jam)
Cause Solution
The fuser film or the pressure roller is defective. Replace the fuser.
Jams in the rear door, fuser, and duplex areas (duplex models; duplex re-pickup jam)
Cause Solution
The face-down delivery roller is worn or deformed. Replace the delivery assembly.
The duplex media-feed sensor (PS502) lever is defective.
●
Check the sensor lever and place it in the correct position
to move smoothly and freely.
●
Replace the high-voltage power supply if the sensor lever
is damaged.
Poor contact of the duplex media-feed sensor (PS502)
connector.
Reconnect the connector (J501) on the high-voltage power
supply.
The duplex media-feed sensor is defective. Replace the high-voltage power supply.
ENWW
Clear jams
301