User Guide

Recommended action
Press the OK button to continue.
40.00.04 EIO <X> bad transmission To continue, touch “OK”
Description
The product displays this message when a connection with the card in the indicated slot has been
abnormally broken.
Recommended action
Press the OK button to continue.
40.00.05 Embedded I/O bad transmission To continue, touch “OK”
Description
The product experienced a temporary printing error. The connection between the product and the EIO
card in the specified slot has been broken.
Recommended action
Press the OK button to clear the error message and continue printing.
41.03.YZ Unexpected size in Tray <X>
Description
The product detected a different paper size than expected.
Y = Size mismatch, Z = Source
◦
Y = 0: Detected paper is longer or shorter than expected
◦
Y = A: Detected paper too long
◦
Y = B: Detected paper too short
◦
Z = 1: Tray 1
◦
Z = 2: Tray 2
◦
Z = 3: Tray 3
Recommended action
1. Make sure that the tray is loaded with the correct paper size and that the sliding paper guides are
correctly adjusted.
2. Use the Tray/Bin manual sensor test to verify that the tray paper switch is correctly functioning.
3. If the error persists, replace the lifter assembly.
ENWW
Tools for troubleshooting
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