User Guide

Service mode functions
Service menu
The Service menu is PIN-protected for added security. Only authorized service people have access to
the Service menu. When you select Service from the list of menus, the product prompts you to type
an eight-digit personal identification number (PIN).
NOTE: The product automatically exits the Service menu after about one minute if no items are
selected or changed.
1.
At the product control panel, press the Home
button.
2. Open the Device Maintenance button.
3. Open the Service menu.
4. Select the Service Access Code option.
5. Enter the following service access code for this product:
11071212, and then p
ress the
OK button.
T
h
e fo
llowing menu items appear in the Service menu:
First level Second level Value Description
Print Event Log Allows you to print or view the
product event log.
View Event Log
Clear Event Log Use this item to clear the product
event log.
Cycle Counts Total Engine Cycles Set the page count that was stored
in NVRAM prior to installing a new
formatter.
Refurbish Cycle Count Use this item to record the page
count when the product was
refurbished.
Maintenance Kit Count
Maintenance Kit Interval
Serial Number Set the serial number.
Service ID Use this item to show the date that
the product was first used on the
control panel. This eliminates the
need for users to keep paper
receipts for proof of warranty.
ENWW
Service mode functions
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