User Guide

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Executing the 3 Partial Clean function is helpful for troubleshooting hard disk problems.
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To reset the product by deleting all solutions and customer-defined settings.
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The product default settings are not properly working.
Execute a 3 Partial Clean
1. Turn the product on.
2. Press the Stop
button when the Ready, Data, and Attention LEDs are illuminated solid until the
Preboot menu opens.
Touch the HP logo that displays in the center of the touchscreen until the Preboot menu opens.
3. Use the down arrow
button to highlight the 3 Administrator item, and then press the OK
button.
4. Use the down arrow
button to highlight the 3 Partial Clean item, and then press the OK
button.
5. Press the OK button again.
6. Select the 1 Continue item, and then press the OK button.
NOTE: The product initializes.
Format Disk
The 2 Format Disk option erases the entire disk drive.
CAUTION: After executing a 2 Format Disk option, the product is not bootable.
Characteristics of a format disk
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Customer-defined settings, third-party solutions, firmware files, and the operating system are
deleted.
NOTE: Rebooting the product does not restore the firmware files.
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Rebooting the product restores the firmware files from the Repository location, but does not restore
any customer-defined settings.
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After executing the 2 Format Disk function, the message 99.09.67 displays on the control
panel.
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After executing the 2 Format Disk function, the product firmware must be reloaded.
ENWW
Service mode functions
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