User Manual
Table Of Contents
- Product basics
- Software for Windows
- Use the product with Mac
- Connect the product
- Paper and print media
- Print tasks
- Cancel a print job
- Print with Windows
- Open the Windows printer driver
- Get help for any print option with Windows
- Change the number of print copies with Windows
- Print colored text as black with Windows
- Save custom print settings for reuse with Windows
- Improve print quality with Windows
- Print the first or last page on different paper with Windows
- Scale a document to fit page size with Windows
- Add a watermark to a document with Windows
- Print on both sides (duplex) with Windows
- Create a booklet with Windows
- Print multiple pages per sheet with Windows
- Select page orientation with Windows
- Use HP ePrint
- Manage and maintain
- Solve problems
- Supplies and accessories
- Service and support
- Specifications
- Regulatory information
- FCC regulations
- Environmental product stewardship program
- Protecting the environment
- Ozone production
- Power consumption
- Toner consumption
- Paper use
- Plastics
- HP LaserJet print supplies
- Return and recycling instructions
- Paper
- Material restrictions
- Disposal of waste equipment by users in private households in the European Union
- Chemical substances
- Material Safety Data Sheet (MSDS)
- For more information
- Declaration of conformity
- Safety statements
- Index
Solve paper-handling problems
The following problems with media cause print-quality deviations, jams, or damage to the product.
Problem Cause Solution
Poor print quality or toner adhesion The paper is too moist, too rough, too
heavy, too smooth, or it is embossed or
from a faulty paper lot.
Try another kind of paper, between 100
and 250 Sheffield, with 4% to 6%
moisture content.
Dropouts, jamming, or curl The paper has been stored incorrectly. Store paper flat in its moisture-proof
wrapping.
The paper has variability from one side
to the other.
Turn the paper over.
Excessive curl The paper is too moist, has the wrong
grain direction, or is of short-grain
construction
Use long-grain paper.
The paper varies from side to side. Turn the paper over.
Jamming, damage to product The paper has cutouts or perforations. Use paper that is free of cutouts or
perforations.
Problems with feeding The paper has ragged edges. Use high-quality paper that is made for
laser printers.
The paper varies from side to side. Turn the paper over.
The paper is too moist, too rough, too
heavy or too smooth, has the wrong
grain direction, or is of short-grain
construction or it is embossed or from a
faulty paper lot.
Try another kind of paper, between 100
and 250 Sheffield, 4% to 6% moisture
content.
Use long-grain paper.
Print is skewed (crooked). The media guides might be incorrectly
adjusted.
Remove all media from the tray,
straighten the stack, and then load the
media in the tray again. Adjust the
media guides to the width and length of
the media that you are using and try
printing again.
More than one sheet feeds at one time. The tray might be overloaded. Remove some of the media from the
tray.
The media might be wrinkled, folded, or
damaged.
Verify that the media is not wrinkled,
folded, or damaged. Try printing on
media from a new or different package.
The product does not pull media from
the tray.
The product might be in manual-feed
mode.
Verify that the product is not in manual
feed mode, and then print the job
again.
The pickup roller might be dirty or
damaged.
Contact HP Customer Care. See
Service
and support on page 113 or the
support flyer that came in the box.
The paper-length adjustment control in
the main-input tray is set at a length that
is greater than the media size.
Set the paper-length adjustment control
to the correct length.
ENWW
Solve paper-handling problems
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