User Manual

Table Of Contents
Toner smear
If toner smears appear on the leading edge of the
media, the media guides might be dirty. Wipe the media
guides with a dry, lint-free cloth.
Check the media type and quality.
The fuser temperature might be too low. In your printer
driver, make sure the appropriate media type is selected.
Place the product in quiet mode, and send the print job
again. See
Quiet mode settings on page 59.
Install a new genuine HP print cartridge.
Loose toner
The fuser temperature might be too low. In your printer
driver, make sure the appropriate media type is selected.
Clean the inside of the product.
Check the media type and quality.
Place the product in quiet mode, and send the print job
again. See
Quiet mode settings on page 59.
Plug the printer directly into an AC outlet instead of into
a power strip.
Vertical repetitive defects
The print cartridge might be damaged. If a repetitive
mark occurs at the same spot on the page, install a new
genuine HP print cartridge.
The internal parts might have toner on them. If the defects
occur on the back of the page, the problem will
probably correct itself after a few more printed pages.
In your printer driver, make sure the appropriate media
type is selected.
98 Chapter 8 Solve problems ENWW