User Manual
Table Of Contents
- Product basics
- Software for Windows
- Use the product with Mac
- Connect the product
- Paper and print media
- Print tasks
- Cancel a print job
- Print with Windows
- Open the Windows printer driver
- Get help for any print option with Windows
- Change the number of print copies with Windows
- Print colored text as black with Windows
- Save custom print settings for reuse with Windows
- Improve print quality with Windows
- Print the first or last page on different paper with Windows
- Scale a document to fit page size with Windows
- Add a watermark to a document with Windows
- Print on both sides (duplex) with Windows
- Create a booklet with Windows
- Print multiple pages per sheet with Windows
- Select page orientation with Windows
- Use HP ePrint
- Manage and maintain
- Solve problems
- Supplies and accessories
- Service and support
- Specifications
- Regulatory information
- FCC regulations
- Environmental product stewardship program
- Protecting the environment
- Ozone production
- Power consumption
- Toner consumption
- Paper use
- Plastics
- HP LaserJet print supplies
- Return and recycling instructions
- Paper
- Material restrictions
- Disposal of waste equipment by users in private households in the European Union
- Chemical substances
- Material Safety Data Sheet (MSDS)
- For more information
- Declaration of conformity
- Safety statements
- Index
Solve performance problems
Problem Cause Solution
Pages print but are totally blank. The sealing tape might still be in the
print cartridges.
Verify that the sealing tape has been
completely removed from the print
cartridges.
The document might contain blank
pages.
Check the document that you are
printing to see if content appears on all
of the pages.
The product might be malfunctioning. To check the product, print a
Configuration page.
Pages print very slowly. Heavier paper types can slow the print
job.
Print on a different type of paper.
Complex pages can print slowly.
Narrow or small media can print slowly.
Proper fusing may require a slower print
speed to ensure the best print quality.
Pages did not print. The product might not be pulling paper
correctly.
Make sure paper is loaded in the tray
correctly.
The paper is jamming in the product. Clear the jam. See
Clear jams
on page 85.
The USB cable might be defective or
incorrectly connected.
●
Disconnect the USB cable at both
ends and reconnect it.
●
Try printing a job that has printed
in the past.
●
Try using a different USB cable.
Other devices are running on your
computer.
The product might not share a USB port.
If you have an external hard drive or
network switchbox that is connected to
the same port as the product, the other
device might be interfering. To connect
and use the product, you must
disconnect the other device or you must
use two USB ports on the computer.
ENWW
Solve performance problems
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