User Manual
Table Of Contents
- Product basics
- Software for Windows
- Use the product with Mac
- Connect the product
- Paper and print media
- Print tasks
- Cancel a print job
- Print with Windows
- Open the Windows printer driver
- Get help for any print option with Windows
- Change the number of print copies with Windows
- Print colored text as black with Windows
- Save custom print settings for reuse with Windows
- Improve print quality with Windows
- Print the first or last page on different paper with Windows
- Scale a document to fit page size with Windows
- Add a watermark to a document with Windows
- Print on both sides (duplex) with Windows
- Create a booklet with Windows
- Print multiple pages per sheet with Windows
- Select page orientation with Windows
- Use HP ePrint
- Manage and maintain
- Solve problems
- Supplies and accessories
- Service and support
- Specifications
- Regulatory information
- FCC regulations
- Environmental product stewardship program
- Protecting the environment
- Ozone production
- Power consumption
- Toner consumption
- Paper use
- Plastics
- HP LaserJet print supplies
- Return and recycling instructions
- Paper
- Material restrictions
- Disposal of waste equipment by users in private households in the European Union
- Chemical substances
- Material Safety Data Sheet (MSDS)
- For more information
- Declaration of conformity
- Safety statements
- Index
Solve connectivity problems
NOTE: Restore the factory default settings for the product. See Restore factory settings on page 79. If
the problem persists, try the solutions in this section.
Solve direct-connect problems
If you have connected the product directly to a computer, check the cable.
●
Verify that the cable is connected to the computer and to the product.
●
Verify that the cable is not longer than 2 meters (6 feet). Replace the cable if necessary.
●
Verify that the cable is working correctly by connecting it to another product. Replace the cable if
necessary.
Solve network problems
NOTE: Before performing the procedures in this section, restore the product factory-default settings.
See
Restore factory settings on page 79.
Check the following items to verify that the product is communicating with the network. Before
beginning, print a configuration page. See
Print information pages on page 54.
1. Are there any physical connection problems between the workstation or file server and the
product?
Verify that the network cabling, connections, and router configurations are correct. Verify that the
network cable lengths meet network specifications.
2. Are your network cables connected properly?
Make sure that the product is attached to the network using the appropriate port and cable. Check
each cable connection to make sure it is secure and in the right place. If the problem continues, try
a different cable or ports on the hub or transceiver. The amber activity light and the green link
status light next to the port connection on the back of the product should be lit.
3. Are the link speed and duplex settings set correctly?
Hewlett-Packard recommends leaving this setting in automatic mode (the default setting).
4. Can you "ping" the product?
Use the command prompt to ping the product from your computer. For example:
ping 192.168.45.39
Ensure that the ping displays round-trip times.
If you are able to ping the product, verify that the IP address configuration for the product is
correct on the computer. If it is correct, delete and then add the product again.
If the ping command failed, verify that the network hubs are on, and then verify that the network
settings, the product, and the computer are all configured for the same network.
104 Chapter 8 Solve problems ENWW