LASERJET PRO 100 COLOR MFP M175 Software Technical Reference
LaserJet Pro 100 Color MFP M175 Software Technical Reference
Copyright and License Trademark Credits © 2011 Copyright Hewlett-Packard Development Company, L.P. Adobe®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Intel® Core™ is a trademark of Intel Corporation in the U.S. and other countries. The information contained herein is subject to change without notice.
Table of contents 1 Document and product basics ........................................................................................... 1 Purpose and scope ................................................................................................................... 2 Documentation availability and localization ................................................................................ 3 User documentation .......................................................................................
Status tab ............................................................................................................... 27 Device Status ........................................................................................... 27 Supplies Status ......................................................................................... 28 Device Configuration page ........................................................................ 29 Network Summary page .............................................
WIA driver .............................................................................................. 54 Font support .......................................................................................................................... 56 Basic fonts .............................................................................................................. 56 Default fonts ...........................................................................................................
Advanced tab features .......................................................................................................... 117 Graphic ............................................................................................................... 118 Image Color Management ...................................................................... 118 True Type Font ....................................................................................... 118 Document Options .................................
Print Quality drop-down menu ................................................................. 134 Effects tab features ............................................................................................................... 135 Resizing Options ................................................................................................... 136 Actual Size ............................................................................................ 136 Print Document On ............................
Device Settings tab features ................................................................................................... 155 Form to Tray Assignment ........................................................................................ 155 Font Substitution Table ........................................................................................... 156 External Fonts ........................................................................................ 156 Installing external fonts ........
Trays Configuration ................................................................................ 193 Network Settings .................................................................................... 193 Additional Settings ................................................................................. 195 Message Center ..................................................................................... 195 HP Embedded Web Server (EWS) .............................................................
Index ...............................................................................................................................
List of tables Table 1-1 Documentation availability ...................................................................................................... 3 Table 1-2 Software CD supported languages ........................................................................................... 8 Table 1-3 Supported printer driver languages ......................................................................................... 10 Table 1-4 Installer component languages .................................
xii ENWW
List of figures Figure 1-1 Installation software CD – Documentation screen ....................................................................... 4 Figure 1-2 Help & Learn Center .............................................................................................................. 5 Figure 2-1 IP address location on the configuration page ......................................................................... 26 Figure 2-2 HP Device Toolbox, Status tab – Device Status page ...............
Figure 2-31 Welcome screen ............................................................................................................... 49 Figure 2-32 HP Scan dialog box ........................................................................................................... 51 Figure 2-33 Advanced Settings dialog box ............................................................................................ 52 Figure 2-34 WIA-driver user interface — flatbed ....................................
Figure 3-35 Software installation — Uninstall option selected ................................................................. 105 Figure 3-36 Software uninstall — Uninstall button ................................................................................. 105 Figure 3-37 Software uninstall — Reboot Now button ........................................................................... 106 Figure 3-38 Software uninstall — Reboot Later button .....................................................
Figure 5-23 Mac network installation — Add Printer screen ................................................................... 180 Figure 5-24 Mac network installation — Web Registration screen ........................................................... 181 Figure 5-25 Mac network installation — Summary screen ...................................................................... 182 Figure 5-26 Mac software removal — Introduction screen ................................................................
1 ENWW Document and product basics ● Purpose and scope ● Documentation availability and localization ● Software availability and localization 1
Purpose and scope This software technical reference (STR) provides information about and troubleshooting tips for the printing-system software for the product. This STR is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, management information systems (MIS) personnel, and end users, as appropriate.
Documentation availability and localization NOTE: For information about language support for the product, see CD versions and language support on page 8. The following table lists the availability of printing-system documentation by operating system. Table 1-1 Documentation availability Document Windows XP/Server 2003/Server 2008/ Vista/7 Mac OS X HP LaserJet Pro 100 Color MFP M175 User Guide (.
User documentation The following figure shows the Documentation screen, which appears when you click More Options and then Documentation on the main screen of the printing-system software CD. Figure 1-1 Installation software CD – Documentation screen User guide The user guide describes the basic product features. This guide may be accessed locally from the CD included with your product. The latest version of this guide may be accessed from the internet.
You can also gain access to the file by following these steps: 1. Insert the software CD into the CD-ROM drive. 2. Navigate to the CD:\Setup\Docs\Readme\ folder. 3. Open the file that has the appropriate file name: LJM175_install-notes_XXWW.HTM NOTE: The "XXWW" in the file name corresponds to the language. For instance, the file name for the French version of the document is LJM175_install-notes_FRWW.HTM.
Software availability and localization This section provides information about the availability of the product printing-system software and related software and firmware. Printing-system software on a CD is available from HP fulfillment centers. Printing-system software on the Web All software that is contained on the installation CD is also available on the Web. Web deployment is the preferred method for obtaining the latest software.
The Utilities folder contains the files to run these stand-alone utilities: ENWW ● FileToEmail ● Scrubber Software availability and localization 7
CD versions and language support The product printing-system software CD is available with the following components and languages.
Table 1-2 Software CD supported languages (continued) ENWW Language Two-letter abbreviation HP-preferred name File designation Slovak SK Slovak SKWW Slovenian SL Slovenian SLWW Spanish ES Espanol ESWW Swedish SV Svenska SVWW Thai TH Thai THWW Traditional Chinese ZHTW Traditional Chinese ZHTW Turkish TR Turkce TUWW Ukrainian UK Ukrainian UKWW Vietnamese VI Vietnamese VIWW Software availability and localization 9
Driver languages The product provides driver support in the following languages.
Installer languages The product provides installer component support in the following languages.
Documentation languages The product provides documentation in the following languages.
2 Windows software description Introduction The product comes with software and installers for Microsoft Windows and Apple Computer, Inc., Mac systems. Linux and UNIX systems are supported, and software is available on the Web. For information about specific system installers, drivers, and components, see the section that corresponds to that system. For information about Mac software, see Mac software and utilities on page 161.
Windows printing-system software This section contains information about the following topics: ● Windows printing-system software ● HP Color LaserJet printer drivers Windows printing-system software Table 2-1 Software components for Windows 14 Component Description HP installer Installs the printing-system software based on the hardware it detects from the host computer.
Table 2-1 Software components for Windows (continued) Component Description Driver software Use the driver software to print and scan with the computer and the product. This software includes the following drivers: Readiris Professional textrecognition software by IRIS ● The HP PCL 6 printer driver. The HP PCL 6 printer driver is installed by default. ● The HP PCL 5 Universal Printer Driver (UPD). This printer driver is not installed by default. To install the HP PCL 5 UPD, download it from www.hp.
HP Color LaserJet printer drivers Printer drivers provide the printing features and communication between the computer and the product. The software CD includes software for end users and network administrators who are working in the following operating environments: ● Windows XP (32-bit and 64-bit), Windows Server 2003 (32-bit and 64-bit), Windows Server 2008 (32-bit and 64-bit), and Windows Vista (32-bit and 64-bit), and Windows 7 (32-bit and 64bit) ● Apple Mac OS X v10.
Drivers. If you are using an HP print driver in a Windows environment, follow these steps to find driverversion information: 1. In Windows Vista and Windows 7, click the Start button, click Control Panel, click Hardware and Sound, and then click Printers. In Windows XP, Windows Server 2003, and Windows Server 2008, click Start, click Settings, and then click Printers and Faxes. 2. Right-click the product icon. 3. Click Properties. 4. Click the About tab.
Driver configuration for Windows The HP print drivers feature bidirectional communication technology which, in supported environments, provide automatic discovery and driver configuration for product accessories at the time of installation. Some accessories that are automatically discovered and configured include the duplexing unit, optional paper trays, printer hard disk, and dual inline memory modules (DIMMs).
If bidirectional-communication software has been installed previously, EAC is not activated, and the pre-existing bidirectional-communication software is used to configure the print driver. If bidirectional communication software has not been installed, EAC installs bidirectionalcommunication software that allows it to communicate with the product and automatically match the print driver with the actual product configuration.
Table 2-4 EAC availability in Novell Netware environments Method Connection type Novell Netware 4.x Netware 5.x Bindery queue NDS queue Bindery queue x x x USB Network Jetdirect TCP/IP IPX/SPX Standard TCP/IP (HP) TCP/IP (MS1) IPX/SPX (HP) 1 Bidirectional functionality is supported only with the client software from Novell. It is not supported with Microsoft Client Service for NetWare.
5. If necessary, click the Installable Options list to expand it and show the options. 6. In the Automatic Configuration drop-down menu, select the Update Now item. 7. Click the OK button to save the setting. HP Driver Configuration HP Driver Configuration is a software architecture and set of tools that permits HP printing-system software to be customized and distributed in managed corporate printing environments.
differently, either to support established product installation workflows or to leave the deployment and installation of the driver entirely up to the user. The following tools support driver preconfiguration: ● HP Driver Configuration Utility. The HP Driver Configuration Utility is a small, standalone, Windows-software program that the administrator can use to open the .
Continuous export The term "continuous export" refers to the ability of the print driver to copy the latest print-driver settings back to the working copy of the preconfiguration file. Using this feature, the exported values can be transferred when a compatible version of the print driver is used to upgrade the print driver.
Advanced color use Color use monitoring The HP LaserJet Pro 100 Color MFP M175 has the ability to monitor color print-job use. The following table shows various tools that can be used to monitor color-printing access. Table 2-6 Color access monitoring tools Tool Description HP Device Toolbox HP Device Toolbox is a Web-browser-based utility that provides an interface to the product that you can use to change product settings, including color job log settings.
NOTE: Cutting and pasting from the clipboard does not work. These tasks do not preserve the PANTONE name or the CMYK palette value.
HP Device Toolbox The HP Device Toolbox allows users to control settings on the product through a Web browser. This program opens the HP Embedded Web Server (HP EWS). To access the HP Device Toolbox, complete one of the following procedures: ● Click the Windows Start button, click the Programs or All Programs item, click the HP item, click the product group, and then click the HP Device Toolbox item.
Status tab Use the Status tab to access and print detailed information regarding product and supply status, product configuration, network configuration, and usage. The Status tab contains the following pages: ● Device Status ● Supplies Status ● Device Configuration page ● Network Summary page ● Reports ● Color Usage Log ● Event Log page Device Status The Device Status page shows product status messages. The Device Status page also contains some pertinent product information and settings.
Supplies Status The Supplies Status page shows the status of all of the product supplies, including the print cartridges.
Device Configuration page The Device Configuration page shows the values of all of the settings that are available in the product. The contents of this page are consistent with the configuration page that the firmware generates.
Network Summary page The Network Summary page contains information about the network and its enabled features. Figure 2-5 HP Device Toolbox, Status tab – Network Summary page Reports Use the Reports page to print the internal special pages the device generates.
● PCL6 Font Listt ● PS Font List ● Demo Page Figure 2-6 HP Device Toolbox, Status tab – Reports page Color Usage Log Click the Color Usage Log tab to: ● Find the Product Name and Serial Number, which are listed under the Product Info subheading. ● Check the number of print jobs stored, which is listed under the Usage Totals subheading. The log also includes information about how much color the product has used. ● Delete the currently stored Color Usage Log information by clicking Clear Job Log.
Event Log page Use the Event Log page to track the events that occur on the product.
● Company Name. ● Contact Person. Figure 2-9 HP Device Toolbox, System tab – Device Information page Paper Setup page Use Paper Setup page to configure the paper-setup settings for the product. Change the default settings by clicking the blue arrow next to each option and highlighting the selection. Figure 2-10 HP Device Toolbox, System tab – Paper Handling page Print Quality page Use the Print Quality page to change the print quality defaults for the product.
Energy Settings page Use the Energy Settings page to control the energy-saving settings on the product.
Print Density page Use the Print Density page to control the print density of each print cartridge on the product.
Paper Types page Use the Paper Types page to set the default paper type settings for the product. Figure 2-14 HP Device Toolbox, System tab – Paper Types page System Setup page Use the System Setup page to change settings on the product such as Jam Recovery and Auto Continue.
Service page Use the Service page to start the cleaning mode procedure on the product. Figure 2-16 HP Device Toolbox, System tab – Service page Product Security page Use Product Security page to set or change the administrator password.
Printing Use the Printing page to change the printing defaults for the product. Figure 2-18 HP Device Toolbox, Print tab – Printing page PCL5 Use the PCL5 page to change the PCL defaults for the product. Figure 2-19 HP Device Toolbox, Print tab – PCL5 page PostScript Use the PostScript pane to turn off/on PostScript printing errors. If Print PostScript errors is set to On, the product will print multiple pages of PostScript characters when an error is encountered.
If Print PostScript errors is set to Off (default), the product suppresses this printing behavior. Figure 2-20 HP Device Toolbox, Print tab – PostScript page Networking tab Use the Networking tab to view and change settings for the network connection and communication with the product.
Network Summary The Network Summary page contains all the information about the network and its enabled features. Figure 2-21 HP Device Toolbox, Networking tab – Network Summary page IPv4 Configuration Use the IPv4 Configuration pane to modify settings for basic TCP/IPv4 Network configuration. If Automatic IP is configured, the Manual IP address configuration settings are disabled, but the values for these settings are still displayed if they have been set.
Click Apply to keep changes. When you click the Apply button, a confirmation dialog appears. Click the Yes button to continue. Figure 2-22 HP Device Toolbox, Networking tab – IPv4 Configuration page IPv6 Configuration The IPv6 Configuration page shows the status of the IPv6 network configuration settings. This page is read-only and no settings can be modified here.
Up to seven IPv6 addresses can be shown on this page, depending upon the automatic configuration of the networking firmware. All available IPv6 addresses are shown.
Wireless Configuration Use the Wireless Configuration page to turn off/on the wireless capabilities for the product. Figure 2-24 HP Device Toolbox, Networking tab – Wireless Configuration page Network Identification Use the Network Identification pane to configure the Host name and Domain name(s) used to identify the product on the network. The values for Host name and Domain names are retrieved from the firmware, and displayed on this pane.
Table 2-7 Network Identification pane – Text Entities Text Entity Disabled status Host name Disabled if configured by BOOTP Domain name (IPv4/IPv6) Disabled if configured by BOOTP, DHCPv4, or DHCPv6 Domain name (IPv6) Disabled if configured by DHCPv6 Bonjour Service name Disabled if Bonjour is disabled Figure 2-25 HP Device Toolbox, Networking tab – Network Identification page 44 Chapter 2 Windows software description ENWW
Advanced page Use the Advanced page to configure the enabled settings and other settings, such as link speed, for the product. Figure 2-26 HP Device Toolbox, Networking tab – Advanced page SNMP page Use the SNMP page to configure the SNMP settings for the product.
HP Web Services tab Web Services Setup page Use the Web Services Setup page to enable or disable the HP Web Services feature. Figure 2-28 HP Device Toolbox, Web Services Setup page Proxy Settings page Use the Proxy Settings page to set the HP Web Services proxy server.
HP Smart Install tab Use the HP Smart Install tab to enable or disable the HP Smart Install installation method.
HP Web Jetadmin HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your intranet, and it should be installed only on the network administrator’s computer. To download a current version of HP Web Jetadmin and for the latest list of supported host systems, visit www.hp.com/go/webjetadmin. When installed on a host server, a Windows client can gain access to HP Web Jetadmin by using a supported Web browser (such as Microsoft® Internet Explorer 4.
HP Customer Participation Program After the product is installed, you have the option of participating in HP's voluntary program for communication between your system and HP. This feature, available through software that is included on the printing-system software installation CD, helps HP monitor toner usage. At the time of the invitation, about two weeks after installation, full disclosure of the information to be communicated is provided.
Scan software ● HP Scan software ● Scan drivers HP Scan software Use the HP Scan software to scan from the product and then complete any of the following tasks with the data: ● Save the scanned item to a file. ● Attach the scanned item to an e-mail. ● Perform text recognition on the scanned item through Readiris, if Readiris text-recognition software is installed on the computer. ● Open the scanned item with any third-party software program that supports the drag-and-drop function.
● .WP ● .WPS ● .WS ● .WS2 The HP Scan software uses a simple user interface with a list of shortcuts, a Restore Defaults button, an Advanced Settings link, and a Scan button.
After you select a destination, click Scan to start the scan. Click the Advanced Settings link to open the Advanced Settings dialog box, where you can create, change, or delete the destination options that are available. Figure 2-33 Advanced Settings dialog box Many of the dialog boxes in the HP Scan software contain the following four common buttons: ● Click the Back button to return to the previous dialog box. ● Click the Next button to go to the next dialog box.
E-mail The HP Scan software for Windows supports only 32-bit messaging application programming interface (MAPI)-compliant e-mail programs, and does not support Internet-based e-mail programs such as Hotmail, Yahoo, or MSN. The following table lists examples of supported e-mail programs. Table 2-8 Examples of supported e-mail programs Program Name Windows OS Microsoft Outlook Yes: Outlook 97, Outlook 98, Outlook 2003, Outlook XP Microsoft Outlook Express Yes Lotus Notes Yes: V3.
Table 2-9 Available scan settings (continued) Option Scan settings File type ● Portable Network Graphics (*.png) ● Adobe PDF (*.pdf) ● Searchable PDF (*.pdf) ● JPEG (*.jpg, *.jpeg) ● GIF (*.gif) ● Windows Bitmap (*.bmp) ● TIFF (*.tiff, *.tif) ● Rich Text (*.rtf) ● Text (*txt) ● Entire Scan Area ● Letter (8.5 x 11 inches) ● Legal (8.5 x 14 inches) *Document Feeder Only ● A4 (210 x 297 mm) ● 3.
● Right-click on the scanner icon in the Scanners and Cameras folder in the Control Panel, and then click Scan. ● Right-click on the scanner icon in the Scanners and Cameras folder, and then click the Get picture using Scanner Wizard item. The WIA user interface is relatively simple and does not contain the wide range of image-quality options that are available in the TWAIN-driver user interface.
NOTE: For more information about scanning, see the user guide, which is available on the printingsystem CD that came with the product. Font support The basic fonts listed here are included with Microsoft Windows software. The additional PS fonts are available on the CD that came with the product.
Table 2-10 Default fonts (continued) ENWW Font name Font style File name Antique Olive Italic OLVR56W.TTF CG Omega Regular CGOR45W.TTF CG Omega Bold CGOR65W.TTF CG Omega Bold Italic CGOR66W.TTF CG Omega Italic CGOR46W.TTF CG Times Regular CGTR45W.TTF CG Times Bold CGTR65W.TTF CG Times Bold Italic CGTR66W.TTF CG Times Italic CGTR46W.TTF Clarendon Condensed Bold CLAR67W.TTF Coronet Regular CORONET.TTF CourierPS Regular CPSR45W.TTF CourierPS Bold CPSR65W.
Table 2-10 Default fonts (continued) Font name Font style File name ITC Bookman Light Italic BOKR36W.TTF ITC Bookman Demi Regular BOKR75W.TTF ITC Bookman Demi Italic BOKR76W.TTF ITC Zapf Chancery Medium Italic CHANC___.TTF ITC Zapf Dingbats Regular DINGS___.TTF Letter Gothic Regular LETR45W.TTF Letter Gothic Bold LETR65W.TTF Letter Gothic Italic LETR46W.TTF Marigold Regular MARIGOLD.TTF New Century Schoolbook Bold NCSR75W.TTF New Century Schoolbook Bold Italic NCSR76W.
Table 2-11 Additional PS emulation fonts ENWW Font name Font style File name Albertus MT Regular PS_12639.TTF Albertus MT Italic PS_12640.TTF Albertus MT Lt Regular PS_14530.TTF Antique Olive CompactPS Regular PS_11120.TTF Antique Olive Roman Regular PS_11119.TTF Antique Olive Roman Bold PS_11118.TTF Antique Olive Roman Italic PS_11846.TTF Apple Chancery Italic PS_24516.TTF Bodoni Poster Regular PS_12704.TTF Bodoni PosterCompressed Regular PS_14508.
Table 2-11 Additional PS emulation fonts (continued) 60 Font name Font style File name GillSans Bold Italic PS_13875.TTF GillSans Condensed Regular PS_14053.TTF GillSans Condensed Bold PS_14054.TTF GillSans ExtraBold Regular PS_14051.TTF GillSans Italic PS_13873.TTF GillSans Light Italic PS_13871.TTF GillSans Light Regular PS_13870.TTF Goudy Bold PS_12544.TTF Goudy Bold Italic PS_10695.TTF Goudy Regular PS_12542.TTF Goudy ExtraBold Regular PS_12545.
Table 2-11 Additional PS emulation fonts (continued) ENWW Font name Font style File name Lubalin Graph Italic PS_12623.TTF MarigoldPS Regular PS_94073.TTF Mona Lisa Recut Regular PS_14525.TTF Monaco Regular PS_24524.TTF New York Regular PS_24510.TTF Optima Regular PS_12506.TTF Optima Bold PS_12510.TTF Optima Bold Italic PS_12511.TTF Optima Italic PS_12507.TTF Oxford Italic PS_14072.TTF StempelGaramond Roman Italic PS_11546.TTF StempelGaramond Roman Regular PS_11545.
HP Driver Deployment Utility The HP Driver Deployment Utility (HP DDU) was created to simplify the deployment of print drivers onto a client computer. It is a simple utility that packages the printer-driver files, and the code needed to deploy them, into 2 files: an .EXE file and a .CAB file. These files are run on the client computer to copy the printer-driver files to the Windows driver store, and for network packages, to install the product.
● Microsoft Windows Server 2008 64-Bit Edition ● Microsoft Windows Vista ● Microsoft Windows Vista (64-bit) ● Microsoft Windows 7 Install and run the HP DDU Install the HP DDU Copy the files to the administrative computer. If using the self-extracting .EXE file, just copy it to the administrative computer, then double click – it will expand the files into the proper directory structure. DDU does not require an installation program.
Figure 2-35 Package Source Driver Directory — Use the Select Driver button to enter the directory where the print driver resides by browsing or typing the path. You should only have one printer-driver package in this directory because this utility will package all the files found in this directory (and sub directories) into the executable file. If you have downloaded a compressed printer-driver package, you must expand it before using this utility. In some cases, you may have multiple print-driver .
For print drivers that support preconfiguration, the check box below will be enabled. Selecting this will run a configuration dialog after clicking the Create Package. Install Type — For direct connections, use the Silently preload the driver option. A future Plug and Play event will be necessary to install the print driver, but all the files will be installed in the Windows driver store by this package for future use. By default the executable file runs silently.
checking. The administrator is responsible for identifying the product using either the correct IP address, the Hardware address, or the Hostname. ● IP Address — enter the IPv4 or IPv6 address of the product. ● Hardware Address — enter the hardware address of the product. ● Hostname — enter the hostname of the product. The following network settings are additional. You may accept the default values pre-entered or change any of them. ● Port Name: This is the network port name that will be created.
Figure 2-37 HP DDU Driver Configuration settings HP DDU Frequently Asked Questions How do I use the HP DDU to deploy a direct connect driver with preconfiguration? If you load multiple PDLs for one product, the operating system will determine which one satisfies the Plug and Play event. The operating system will create one printer object for that PDL. 1. Run HPDDU.EXE to start the package creation. 2. From Package Source section: 3. a. Select the print driver to package by browsing to the .
4. 5. From Create Package section: a. If you want to suppress any error messages, select the Suppress all end user error messages check box. b. Click the Create Package button Run the new .EXE file from the client computer. You must have administrator rights to run the .EXE file because it will be copying files into the Windows driver store. Now the printer-driver files are on the system, and any user can connect the product to trigger the Plug and Play event.
5. 6. From Create Package section: a. If you want to suppress any error messages, select the Suppress all end user error messages checkbox. b. Click the Create Package button. c. The configuration dialog will open and allow you to set configuration details for this print driver. After accepting the configuration changes, the package will be created. Run the new .EXE file from the client computer. You must have administrator rights to run the .
driver. Then it will refresh the bus, causing the operating system to Plug and Play the product (installing the print driver and creating the printer object.) How do I uninstall HP DDU? Delete all the files in the root HP DDU directory. NOTE: No registry changes have been made with this utility.
3 Install Windows printing-system components The product comes with software and installers for Microsoft Windows and Apple Mac OS X systems. For information about Mac software, see Mac software and utilities on page 161. Linux and UNIX systems support the product as well, and software is available on the Web. This chapter provides procedures for installing and removing the product printing-system software for Windows operating systems.
Supported operating systems for Windows The product comes with software for the following Windows operating systems: 72 ● Windows 7 (32-bit and 64-bit) ● Windows Vista (32-bit and 64-bit) ● Windows XP (32-bit, Service Pack 2) ● Windows Server 2003 (32-bit, Service Pack 3) ● Windows Server 2008 (32-bit and 64-bit) Chapter 3 Install Windows printing-system components ENWW
Install overview The printing-system software CD contains the product software. For all supported operating systems, each install option presents a series of screens that guide you through the installation process.
General Windows installation instructions ● General Windows HP Smart Install installation instructions ● General Windows installation from the software CD-ROM for direct connections ● General Windows installation from the software CD-ROM for network connections ● Point-and-Print installation for Windows ● Modify a pre-existing installation General Windows HP Smart Install installation instructions HP Smart Install allows you to install the product driver and software by connecting the product to a
NOTE: Set up and turn on the product before installing the software. Do not connect the product to the computer until the software installation program prompts you. You must have administrator privileges to install the software. 1. Quit all open programs. 2. Insert the printing-system software CD into the CD-ROM drive. NOTE: If the CD-ROM does not start automatically, click the Start button, click the Run item, and then browse to and double-click the SETUP.
● For Windows Vista: Click the Computer item, click the Control Panel item, click the Hardware and Sound item, and then, in the Printer group, click the Add a printer item. ● For Windows 7: Click the Devices and Printers item, and then click the Add a printer button. 2. In the Add Printer Wizard, click the Next button. 3. When asked if the product is a local or network product, select Local printer attached to this computer, and then click the Next button.
Network setup NOTE: Set up, turn on, and connect the product to the network before installing the software. To connect a product to a network, use the following instructions: 1. Connect the product to the network. 2. Turn on the product. NOTE: You must complete the power-up sequence in this order or the installer discovery utility fails to recognize the product. It might take a few minutes for the product to obtain a TCP/IP address. 3.
Printer-driver only installation instructions (Microsoft Add Printer Wizard) NOTE: This printer-driver only software solution provides print-only functionality through a communications port that has already been created for this product (USB or network-connected). Scan functionality is not included with this installation method. Use the following instructions to install the printer driver only: 1.
Point-and-Print is a Microsoft term that describes a two-step printer driver installation process. The first step is to install a shared printer driver on a network print server. The second step is to "point" to the print server from a network client so that the client can use the printer driver. This section outlines the procedures for installing printer drivers by using Point-and-Print. If these procedures are not successful, contact Microsoft.
The Welcome Back screen contains the following options: 80 ● Uninstall. Click this option to uninstall the printing-system software. ● Connect another HP Device. Click this option to quickly install another HP product using software that is already loaded on the computer. ● More Options. Click this option to open the product documentation on the CD (including the User Guide), Admin Documentation and Software, or to gain access to specialized drivers and product support on the Web. ● Cancel.
Detailed Windows installation instructions The dialog boxes shown here appear in the Windows XP Professional installation sequence. The order and appearance of dialog boxes can vary among operating systems. Use HP Smart Install to install the product software NOTE: If HP Smart Install does not start automatically, AutoPlay might be disabled on your computer. Browse to the computer and double-click the HP Smart Install CD drive. Double-click the Setup.exe file to run the program to install the product.
2. Click the I have reviewed and accept the installation agreements check box, and then click the Next button. Wait a few minutes while the program sets up, and then the Software Install screen appears. Figure 3-3 HP Smart Install — Software Install screen 3. Select a connection type option on the Connection Type screen, based on how the product connects to the computer. NOTE: If you are installing a base unit (which does not have a network connection option), this screen does not appear.
● For USB-connected products, follow these steps: ▲ Connect the product to the computer when prompted at the Connect the Product screen. The installer program opens a progress bar as it automatically starts the software installation.
● For wired network connected products, follow these steps: a. Select the Connect through a wired network option. Figure 3-6 Software installation — Connection Type screen for wired network installation b. If the product's network settings are not known, select the Automatically find my product on the network option. c. If the product's networking settings are known, enter either the product's host name, IP address, or hardware address.
e. A list of products is displayed on the Network Product(s) Found screen. Select the product to install and then click the Next button Figure 3-7 Software installation — Network Product(s) Found screen ● For wireless network connected products, follow these steps: a. Select the Connect through a wireless network option, and then click the Next button.
b. The installer program prompts you to connect the USB cable, momentarily, between the computer and the product. Connect the cable and the installer program continues automatically.
c. In the Wireless Network(s) Found screen, select the correct network, and then click the Next button. Figure 3-10 Software installation — Wireless Network(s) Found screen for wireless connected installation NOTE: If the correct network does not appear, click the Search Again button, or click the I do not see my wireless network. I will specify it manually. check box and manually enter the network information.
d. In the Wireless Network Setup screen, provide the wireless network security key, and then click the Next button. Figure 3-11 Software installation — Wireless Network Setup screen for wireless connected installation 4. When the installation completes, the Complete screen appears. Figure 3-12 Software installation — Complete screen 88 ● Make this product the default printer by selecting the Set as default printer check box.
Click the Finish button to perform either of these two options and to close the installer program. Or, to install optional software, view user documentation, or gain access to Web support and special printer drivers, click the More Options button. Figure 3-13 Software installation — More Options screen Use the installation CD to install the product software The recommended Easy installation installs the PCL 6 print driver and user guide.
NOTE: You can return to the previous dialog box by clicking the Back button, or exit the printingsystem software installation by clicking the Cancel button. 1. Close all programs. 2. Insert the printing system software CD into the CD-ROM drive. The software installer detects the language of the operating system, and then displays the main menu of the installation program in the same language. If the installer program has not started after 30 seconds, complete these steps: 3. a.
Figure 3-15 Software installation — Connection Type screen ● For USB-connected products, follow these steps: ▲ Connect the product to the computer when prompted at the Connect the Product screen. The installer program opens a progress bar as it automatically starts the software installation.
● For wired network connected products, follow these steps: a. Select the Connect through a wired network option. Figure 3-17 Software installation — Connection Type screen for network connected installation b. If the product's network settings are not known, select the Automatically find my product on the network option. c. If the product's networking settings are known, enter either the product's host name, IP address, or hardware address.
e. A list of products is displayed on the Network Product(s) Found screen. Select the product to install and then click the Next button Figure 3-18 Software installation — Network Product(s) Found screen ● For wireless network connected products, follow these steps: a. Select the Connect through a wireless network option, and then click the Next button.
b. The installer program prompts you to connect the USB cable, momentarily, between the computer and the product. Connect the cable and the installer program continues automatically.
c. In the Wireless Network(s) Found screen, select the correct network, and then click the Next button. Figure 3-21 Software installation — Wireless Network(s) Found screen for wireless connected installation NOTE: If the correct network does not appear, click the Search Again button, or click the I do not see my wireless network. I will specify it manually. check box and manually enter the network information.
d. In the Wireless Network Setup screen, provide the wireless network security key, and then click the Next button. Figure 3-22 Software installation — Wireless Network Setup screen for wireless connected installation 5. When the installation completes, the Complete screen appears. Figure 3-23 Software installation — Complete screen 96 ● Make this product the default printer by selecting the Set as default printer check box.
Click the Finish button to perform either of these two options and to close the installer program. Or, to install optional software, view user documentation, or gain access to Web support and special printer drivers, click the More Options button.
Install optional software If you chose not to install optional software during the initial software installation but want to do so later, complete the following steps. 1. Insert the printing system software CD into the CD-ROM drive. The software installer detects the language of the operating system, and then displays the main menu of the installation program in the same language. If the installer program has not started after 30 seconds, complete these steps: a. On the Start menu, click the Run option.
2. Click the More Options button to open the More Options screen. Figure 3-26 Software installation — More Options screen 3. Click one of the following buttons to open a corresponding screen with various options. ● Documentation screen: This screen provides links to the online user guide, the product readme file, and the Help and Learn Center help system for the product.
● Admin Software screen: This screen provides links to the HP Universal Print Driver Portal, the HP Web Jetadmin utility, and the Eco Solutions Print Console utility. Figure 3-28 Software installation — Admin Software screen ● Get Specialized Drivers screen: This screen provides links to the HP Universal Print Driver Portal and HP Print View software.
● Get Specialized Drivers screen: This screen provides links to the HP Universal Print Driver Portal and HP Print View software. Figure 3-30 Software installation — Web Support screen ENWW 4. Click the Back button to return to the More Options screen. 5. Click the Cancel button to close the installer program.
Uninstall software NOTE: If the printer driver was installed by using the HP Driver Installation Utility, follow the instructions in the Remove the printer driver by using the Windows Add or Remove Programs feature on page 107. If the driver was installed using the Add Printer Wizard, follow the instructions in the Uninstall the printer driver by using the Server Properties feature on page 109.
3. Click the Uninstall button to begin the removal process. When the process is complete, either click the Reboot Now button, or clear the check box and click the Reboot Later button.
Use the software CD to remove the product software The installer program on the software CD includes a utility to remove the product software 1. Insert the printing system software CD into the CD-ROM drive. The software installer detects the language of the operating system, and then displays the main menu of the installation program in the same language. If the installer program has not started after 30 seconds, complete these steps: a. On the Start menu, click the Run option. b.
2. Click the Uninstall option, and then click the Next button. Figure 3-35 Software installation — Uninstall option selected 3. Click the Uninstall button, and then follow the onscreen instructions to complete the process.
4. Click the Uninstall button to begin the removal process. When the process is complete, either click the Reboot Now button, or clear the check box and click the Reboot Later button.
Remove the printer driver by using the Windows Add or Remove Programs feature If the printer driver was installed by the HP Driver Installation Utility (HP DIU), perform the following to uninstall the driver: NOTE: You do not need the printing-system software CD to use this uninstall method. NOTE: To uninstall the software, you must log on with Administrator privileges. 1. Close all programs. 2. Complete one of the following steps.
4. The HP Driver Uninstall Utility launches. Click the Uninstall button to start the uninstall process. Click Cancel to exit the HP Uninstall Utility. Figure 3-40 HP Driver Uninstall Utility screen 5. When the removal is complete, you will be prompted to reboot the computer. De-select the checkbox to reboot at a later time.
Uninstall the printer driver by using the Server Properties feature If the printer driver was installed by the Add Printer Wizard, perform the following to uninstall the driver: NOTE: To uninstall the software, you must log on with Administrator privileges. ENWW 1. Close all programs. 2. On the Start menu, do one of the following steps: ● Windows XP and Windows Server 2003: Click the Settings item, and then open the Printers and Faxes item.
110 Chapter 3 Install Windows printing-system components ENWW
4 HP PCL 6 printer driver and HP PS Universal Print Driver for Windows Introduction This chapter describes the features of the PCL 6 printer driver for supported Windows operating systems. You can control print jobs from the product control panel, the software program print dialog box, or the printer driver.
Access printer drivers Depending on the operating system on which you are installing the printer drivers, you can gain access to the printer drivers and different print-driver interfaces in several ways. To gain access to the printer driver settings from within most software programs, follow these steps: 1. Click the File menu. 2. Click the Print item. 3. Click the Properties button. The appearance and names of the driver tabs can vary, depending on the operating system.
Properties driver tabs This set of tabs controls the driver behavior and driver connections. To gain access to the Properties tabs, follow these steps: 1. In Windows Vista and Windows 7, click the Start button, click the Control Panel item, click the Hardware and Sound item, and then click the Printers item. In Windows XP, Windows Server 2003, and Windows Server 2008, click the Start button, click the Settings item, and then click the Printers and Faxes item. 2. Right-click the product icon. 3.
Help system The HP PCL 6 printer driver includes a full-featured Help system to provide assistance with printing and configuration options. “What's this?” Help Windows XP, Windows Server 2003, Windows Server 2008, Windows Vista, and Windows 7 support What's this? Help. You can gain access to What's this? Help messages in any of the following ways: ● Right-click a feature or control. A pop-up Help window appears.
Figure 4-1 Incompatible print settings warning If you click the OK button, the Incompatible Print Settings dialog appears. Figure 4-2 Incompatible Print Settings dialog To resolve the conflicting settings, click the Restore my previous settings option, and then click the OK button. The driver resets the conflicting control back to its previous state. If you want to keep the conflicting setting, click the Keep this setting, and I will change it later option, and then click the OK button.
NOTE: In this example, the conflict can be resolved manually. If the conflict is not resolved when the driver is closed, then the same dialog appears again when a print job is sent to the product.
Advanced tab features NOTE: The Advanced tab is located on the Printing Preferences tab set. For information about how to access these tabs, see Printing Preferences driver tabs on page 112, Use the Advanced tab to change the layout of printed pages.
Graphic The Graphic setting contains the following controls: ● Image Color Management settings ● True Type Font settings Image Color Management This control lists the available Image Color Management (ICM) options used for printing color graphics. ICM, a set of calculations for color matching, makes it possible for programs to adjust colors before printing so that the color of images on the screen more closely match the color of those images when they are printed.
Printer Features The Printer Features setting contains the following controls: ● Print All Text as Black The feature is Disabled by default. When Enabled is selected, the driver prints all text as black regardless of the original document text color. Color text is printed as black, except for white text, which remains white. (White text is a reliable method of printing reverse typeface against a dark background.
NOTE: The page-ordering operation works on whole sheets of paper rather than on individual logical pages. Accordingly, if you set Pages per Sheet (on the Finishing tab) to be greater than one, the ordering of logical pages on a physical sheet of paper does not change.
Printing Shortcuts tab features ● Use defined printing shortcuts ● Snapshot Photos ● Labels ● Transparencies ● Create a custom printing shortcut NOTE: The Printing Shortcuts tab is located on the Printing Preferences tab set. For information about how to access these tabs, see Printing Preferences driver tabs on page 112, Use the Printing Shortcuts tab to store specific combinations of driver settings for easy use. The following figure shows the Printing Shortcuts tab.
● Snapshot Photos ● Labels ● Transparencies ● Create a custom printing shortcut Use defined printing shortcuts The Printing Shortcuts tab contains the following pre-defined shortcuts: ● General Everyday Printing ● Eco-print (Two-sided Printing) ● Factory Defaults ● Envelopes ● Cardstock Heavy ● Glossy/Presentation General Everyday Printing When General Everyday Printing is selected, the following controls are available: ● Paper type: ● Paper sizes: ● Paper source: ● Print on both
ENWW ● Recycled ● HP LaserJet 90g ● HP Color Laser Matte 105g ● HP Premium Choice Matte 120g ● Mid-Weight 96-110g ● Heavy 111-130g ● Mid-Weight Glossy 96-110g ● Heavy Glossy 111-130g ● HP Color Laser Brochure Matte 160g ● HP Superior Laser Matte 160g ● HP Color Laser Brochure Glossy 160g ● HP Superior Laser Glossy 160g ● HP Tri-fold Color Laser Brochure 160g ● Extra Heavy 131-175g ● Extra Heavy Glossy 131-175g ● HP Cover Matte 200g ● HP Matte Photo 200g ● HP Color Laser P
● Heavy Rough ● HP Tough Paper Paper sizes The following options are available: ● Letter (default) ● Legal ● Executive ● 8.
● Manual Feed in Tray 1 ● Tray 1 Print on both sides The following options are available: ● No (default) ● Yes, Flip Over ● Yes, Flip Up Color options The following options are available: ● Color (default) ● Black & White Pages per sheet The following options are available: ● 1 page per sheet (default) ● 2 pages per sheet ● 4 pages per sheet ● 6 pages per sheet ● 9 pages per sheet ● 16 pages per sheet Eco-print (Two-sided Printing) ● Paper source: Automatically Select ● Paper si
The Factory Defaults are as follows: ● Paper source: Automatically select ● Paper sizes: Letter (This setting changes according to country/region.) ● Paper type: Unspecified ● Print on both sides: No ● Color Options: Color Envelopes ● Paper source: Automatically Select ● Paper sizes: Envelope #10 ● Paper type: Envelope Cardstock Heavy ● Paper source: Automatically Select ● Paper sizes: Letter (This setting changes according to country/region.
Labels ● Paper source: Automatically Select ● Paper sizes: Letter ● Paper type: Labels (this option is grayed out so it cannot be changed) ● Color options: Color Transparencies ● Paper source: Automatically Select ● Paper sizes: Letter ● Paper type: Transparency ● Color options: Color Create a custom printing shortcut ENWW 1. Select General Everyday Printing as a base. 2.
Paper/Quality tab features NOTE: The Paper/Quality tab is located on the Printing Preferences tab set. For information about how to access these tabs, see Printing Preferences driver tabs on page 112, Use the Paper/Quality tab to specify paper size, type, and source. You can also use this tab to specify different paper selections for the front cover, first page, other pages, last page, and back cover of the document. The following figure shows the Paper/Quality tab.
The settings in the Paper Options group box are described in the following order: ● Paper sizes ● Custom Paper Size ● Paper source ● Paper type ● Special pages Paper sizes The Paper sizes setting is a drop-down menu that lists all of the supported paper sizes. When you move the mouse over the dimensions label, the mouse cursor changes from an arrow to a gloved hand. Click the dimensions label to toggle between English and metric units.
The name that appears in the Name text box depends on the following conditions: ● If a saved custom paper size has been selected from the drop-down menu on the Paper/Quality tab, then the Name text box shows the name of the selected custom paper size. ● If a standard paper size has been selected on the Paper/Quality tab, then the Name text box shows the default name of Custom .
The Paper source drop-down menu can contain the following options, depending on what has been installed on the product: ● Automatically select ● Printer Auto Select ● Manual Feed in Tray 1 ● Tray 1 (100-sheet multipurpose tray) The default setting is Automatically Select. When this setting is selected, the product uses the source tray that supports the paper size that you have selected.
● ● ◦ Extra Heavy 131–175g ◦ Extra Heavy Glossy 131–175g Photo/Cover 176-220g ◦ HP Cover Matte 200g ◦ HP Matte Photo 200g ◦ HP Color Laser Photo Glossy 220g ◦ HP Color Laser Photo Glossy 220g (faster printing) ◦ HP Color Laser Photo Glossy 220g (higher gloss) ◦ Card Glossy 176-220g Other ◦ Color Laser Transparency ◦ Labels ◦ Letterhead ◦ Envelope ◦ Heavy Envelope ◦ Preprinted ◦ Prepunched ◦ Colored ◦ Rough ◦ Heavy Rough ◦ HP Tough Paper The default setting is Unspecif
If you select a setting other than the default, make sure that the correct paper type is loaded in the tray that you selected in the Paper source setting. When you change the print-driver setting to a paper type that is not currently loaded in the product, a control-panel message appears that prompts you to load the paper type or select another tray. Special pages To specify special pages to be used, click the Settings button under the Special Pages list.
Document preview image The document preview image is a line-drawn image of a page that represents graphics and text. The document preview image is always oriented so that the contents of the page are right-side-up. The document preview image appears in the upper-right corner of the following Printing Preferences driver tabs: ● Printing Shortcuts ● Paper/Quality ● Effects ● Finishing ● Color Switching between tabs does not change the location or appearance of the document preview image.
Effects tab features NOTE: The Effects tab is located on the Printing Preferences tab set. For information about how to access these tabs, see Printing Preferences driver tabs on page 112, Use the Effects tab to create unique paper effects such as scaling and watermarks. The following figure shows the Effects tab.
Resizing Options The Resizing Options group box consists of the following controls: ● Actual Size (default) ● Print Document On ● Scale to Fit ● % of Actual Size Actual Size Actual Size is the default setting. It prints the document without changing the document size. Print Document On Click the Print Document On option to format the document for one paper size and then print the document on a different paper size, with or without scaling the image to fit the new paper size.
The limits of the range are from 25% to 400%, and any values outside the range are adjusted to those limits as soon as the focus is removed from the control (that is, when the Tab key is pressed or another control is selected). Any change to the scale also changes the page preview, which increases or decreases from the upperleft corner of the preview. The slider bar controls the scale directly.
● Draft ● SAMPLE The Watermarks feature can be configured using the Driver Configuration Utility. If the [Username] watermark is selected, the driver will use the network username of the logged in user for the watermark. The drop-down menu shows alphabetically sorted watermarks that are currently available on the system, plus the string "(none)," which indicates that no watermark is selected. This is the default setting. Any watermark that is selected from this list appears in the preview image.
Watermark Message The Watermark Message is also the name that identifies the watermark in the Current Watermarks list, except when more than one watermark has the same message. For example, you might want several different watermarks with the message DRAFT, each with a different typeface or font size. When this occurs, the string is appended with a space, a pound sign, and a number (for example, Draft #2).
The default Shading setting for new and preset watermarks is Very Light. The following range of shades is available from the Shading drop-down menu: ◦ Lightest ◦ Very Light (default) ◦ Light ◦ Medium Light ◦ Medium ◦ Medium Dark ◦ Dark ◦ Very Dark ◦ Darkest These values represent the intensity of the gray that is used. Select Light to produce a lightly saturated gray watermark. Select Lightest to produce the lightest shade of watermark. Select Darkest to produce a black watermark.
Table 4-1 Font Attribute settings for new and preset watermarks (continued) Setting New watermark Preset watermark Size 80 Varies by language Style Regular Regular Click the OK button to accept all of the changes that have been made in the Watermark Details dialog box. Clicking the Cancel button does not cancel all of the changes.
Finishing tab features NOTE: The Finishing tab is located on the Printing Preferences tab set. For information about how to access these tabs, see Printing Preferences driver tabs on page 112. Use the Finishing tab to print booklets and control the paper output. The following figure shows the Finishing tab.
● Flip Pages Up ● Booklet Layout ● Pages per Sheet ● Print Page Borders ● Page Order Print on Both Sides (manually) The default setting for the Print on Both Sides (manually) option is off (not selected).
● Prepunched ● Bond ● Recycled ● Colored ● Rough NOTE: To make the Print on Both Sides (manually) check box available in the document options, select the Allow Manual Duplexing option on the Device Settings tab in the print-driver Properties tab set. See Installable Options on page 157. Cardstock paper can be manually printed on the second side, but no change occurs to the print mode. Transparencies and labels should never be manually printed on the second side.
Flip Pages Up Use the Flip Pages Up check box to specify the duplex-binding option. By default, the Flip Pages Up check box is not available. It is available only when Print on Both Sides is selected. The following table demonstrates the results of selecting this check box, depending on the paper orientation selected on the Finishing tab.
A booklet is a print job that places two pages on each side of a sheet that can then be folded into a booklet that is half the size of the paper. Use the Booklet Layout drop-down menu on the Finishing tab to control booklet settings. Print a booklet 1. Open the driver Printing Preferences tab set and click the Printing Shortcuts tab. For information about how to access the Printing Preferences tab set, see Printing Preferences driver tabs on page 112. 2. Click to select Booklet Printing.
Print Page Borders Print Page Borders sets a line around each page image on a printed sheet to help visually define the borders of each logical page. Page Order The Page Order drop-down menu contains four selections: ● Right, then Down ● Down, then Right ● Left, then Down ● Down, then Left Document preview image The document preview image is a line-drawn image of a page that represents graphics and text.
The Orientation group box contains the following options: ● Portrait. The top edge of the document is the shorter edge of the paper. ● Landscape. The top edge of the document is the longer edge of the paper. ● Rotate by 180 degrees. This creates a landscape or portrait orientation in which the image is rotated 180°. This setting is useful for printing prepunched paper. You can toggle orientation between portrait and landscape by clicking the document preview image.
Color tab features NOTE: The Color tab is located on the Printing Preferences tab set. For information about how to access these tabs, see Printing Preferences driver tabs on page 112, Use the Color tab to specify predefined color-option settings or to fine-tune the color treatments and halftoning. Color output can also be converted to grayscale. The Color tab is shown in the following figure.
Color Options Use the Color Options group box to adjust the independent color controls. The settings affect the print job color rendering and print quality. The Color Options group box contains the following controls: ● Automatic option (default) ● Manual option ● Settings button (Click this button to open the Color Settings dialog box.) ● Print in Grayscale check box Automatic Use the Automatic option for color settings that automatically fine-tune the printed output.
Neutral Grays The Neutral Grays drop-down menu controls the selection of a device-dependent color table that is embedded in the product firmware. You can adjust the Neutral Grays setting independently for text, graphics, or photographs. The following options are available: ● Black Only. This option generates neutral colors (grays and black) by using only black toner. This option guarantees that neutral colors do not have a color cast. Black Only is the default setting for the Text and Graphics components.
Vivid (sRGB) The Vivid (sRGB) feature instructs the printer to increase the color saturation in the midtones. Less colorful objects are rendered more colorfully. This value is recommended for printing business graphics. None Select None to instruct the printer to print RGB data in raw device mode. To render documents properly when this option is selected, you must manage color in the program in which you are working or in the operating system.
Services tab features NOTE: The Services tab is located on the Printing Preferences tab set. For information about how to access these tabs, see Printing Preferences driver tabs on page 112. The Services tab is shown in the following figure. Figure 4-10 Services tab The Services tab contains the following group boxes: ● Internet Services Internet Services The Internet Services group box contains the Select a destination drop-down menu with the following selections: ENWW ● Support and troubleshooting.
● Check for driver updates. Automatically check your printer drivers to see whether the correct and most up-to-date printer drivers are installed. ● Shop for supplies. Shop online for HP LaserJet Pro 100 Color MFP M175 product supplies. If you have Internet access, select any of these items and click Go! to open the corresponding HP Web page.
Device Settings tab features NOTE: The Device Settings tab is located on the Properties tab set. For information about how to access these tabs, see Properties driver tabs on page 113, Available options depend on the feature. The following figure shows the Device Settings tab. Figure 4-11 Device Settings tab The Device Settings tab contains controls for paper-handling devices and controls for managing the product.
The trays listed in the Form to Tray Assignment setting include standard trays and optional accessory trays. Generally, items that are installed separately have a separate Installable Options setting. The input trays listed here are also listed as paper sources on the Paper/Quality tab. Configuring the trays 1. Select the appropriate tray in the Form to Tray Assignment list. 2. Use the drop-down menu to select the paper size (or form) that is loaded in that tray. 3.
7. Type the name and path of the font metric file in the Printer Font File Location text box, or click Browse to locate the file on the computer. The font file names appear in the Font(s) to be Added window. 8. Select the fonts that you want to add, and then click Add. The fonts are installed and the file names appear in the Installed Font(s) window. 9. Click OK to close the HP Font Installer dialog box. Removing external fonts 1.
Job Separator Use this control to specify whether a print job identifier page should be printed between print jobs. Printer Status Notifications Use this control to enable or disable the product feature that sends printer status notification pop-up messages for certain product events.
About tab features NOTE: The About tab is located on the Properties tab set. For information about how to access these tabs, see Properties driver tabs on page 113. The About tab provides detailed information about driver component versions. It contains an overall build version number (in parentheses after the model name) together with specific information about each of the components. The information varies according to the product model number, driver, date, and versions.
160 Chapter 4 HP PCL 6 printer driver and HP PS Universal Print Driver for Windows ENWW
5 ENWW Mac software and utilities ● Supported operating systems for Mac ● Mac system requirements ● Change printer-driver settings for Mac ● Mac printing-system software ● Install the Mac printing-system software ● Remove the printing-system software from Mac operating systems ● Supported utilities for Mac 161
Supported operating systems for Mac The product supports the following Mac operating systems: ● Mac OS X 10.5 and 10.6 NOTE: For Mac OS X 10.5 and later, PPC and Intel® Core™ Processor Macs are supported. For Mac OS X 10.6, Intel Core Processor Macs are supported. Mac system requirements Hardware requirements ● 256 MB RAM ● 150 MB HD free space ● CD-ROM ● Hi-Speed USB 2.
Mac printing-system software The printing-system software for Mac is composed of an HP-created postscript (PS) printer definition file (PPD) and a Printer Dialog Extension (PDE) file that work together with the Mac OS printing system. These files are used by the Mac OS printing system to determine default printer-driver settings and to allow the user to select between the various print options and settings.
HP Utility Use the HP Utility to configure, administer, and set up product features that are not available from the printer driver. You can use the HP Utility with HP printers connected via USB, ethernet, or wirelessly. Supported printer drivers for Mac The HP installer provides Postscript Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Mac computers.
Install the Mac printing-system software On a Mac computer, the printing-system software installation procedures are the same for a network administrator, a network client, or a single user. Install the printing-system software on any computer that has access rights to the product. The computer user must also have administrative rights on the computer to install the printing-system software.
3. Insert the printing system software CD into the Mac CD-ROM drive. NOTE: If the installer screen does not open automatically when the CD is inserted into the CDROM drive, double-click the product CD image on the desktop to open the installer browser screen, and then double-click the installer icon. 4. The Overview screen is the first screen to open. Click the Continue button to proceed.
5. In the License screen, select the correct language in the drop-down box, read the license agreement, and then click the Continue button. Figure 5-2 Mac USB installation — License screen 6. In the pop-up that appears, click the Agree button to confirm that you accept the license agreement.
7. In the HP ePrint Offer screen, click the check box to install ePrint software, or clear it to decline the software. Click the Continue button.
8. In the Select Device screen, select the product to be installed, and then click the Continue button. Figure 5-5 Mac USB installation — Select Device screen If the product does not appear, make sure that the USB connection is correct, click the My device is not listed check box, click the Continue button, select the product software to be installed, and then click the Continue button.
9. In the Installation Type screen, click the Install button to perform the recommended full software installation, or click the Customize button to manually select which components to install. Figure 5-6 Mac USB installation — Installation Type screen 10. In the Password popup that opens, enter the user name and password, and then click the OK button.
11. The installer program shows a progress bar as the installation process starts. This process can take several minutes. Figure 5-8 Mac USB installation — Progress bar 12. In the Setup screen, you can click More Info button or click the check box to learn more about optional software. There is also an HP Online Privacy Statement link. Otherwise, click the Continue button.
13. In the Wireless Setup screen, make sure that the Configure your device for a wireless network check box is clear, and then click the Continue button. In the popup that opens, click the Continue button.
14. The installer program automatically performs the Printer Queue setup and then opens the Web Registration screen: Click the Register button, or click the Register later check box, and then click Continue. Figure 5-11 Mac USB installation — Web Registration screen ENWW ● If you clicked the Register button, the installation program opens the HP registration program. Provide the necessary information.
15. When the installation completes, the Summary screen appears. Click the OK button to close the installer program. Figure 5-12 Mac USB installation — Summary screen Detailed Mac installation for a network connection 1. Close all programs. 2. Connect the network cable between the product and the network, and make sure that the product is turned on. 3. Insert the printing system software CD into the Mac CD-ROM drive.
4. The Overview screen is the first screen to open. Click the Continue button to proceed. Figure 5-13 Mac network installation — Overview screen 5. In the License screen, select the correct language in the drop-down box, read the license agreement, and then click the Continue button.
6. In the pop-up that appears, click the Agree button to confirm that you accept the license agreement. Figure 5-15 Mac network installation — License pop-up 7. In the HP ePrint Offer screen, click the check box to install ePrint software, or clear it to decline the software. Click the Continue button.
8. In the Select Device screen, select the product to be installed, and then click the Continue button. Figure 5-17 Mac network installation — Select Device screen If the product does not appear, make sure that the USB connection is correct, click the My device is not listed check box, click the Continue button, select the product software to be installed, and then click the Continue button.
9. In the Installation Type screen, click the Install button to perform the recommended full software installation, or click the Customize button to manually select which components to install. Figure 5-18 Mac network installation — Installation Type screen 10. In the password popup that opens, enter the user name and password, and then click the OK button.
11. The installer program shows a progress bar as the installation process starts. This process can take several minutes. Figure 5-20 Mac network installation — Progress bar 12. In the Setup screen, you can click More Info button or click the check box to learn more about optional software. There is also an HP Online Privacy Statement link. Otherwise, click the Continue button.
13. In the Printer Queue screen, click the Add Printer button. Figure 5-22 Mac network installation — Printer Queue screen 14. In the Add Printer screen, select the product, and then click the Add button. Figure 5-23 Mac network installation — Add Printer screen 15. The installation program returns to the Printer Queue screen. Click the Continue button.
16. In the Web Registration screen, click the Register button, or click the Register later check box, and then click Continue. Figure 5-24 Mac network installation — Web Registration screen ENWW ● If you clicked the Register button, the installation program opens the HP registration program. Provide the necessary information. ● If you clicked the Register later check box and then clicked the Continue button, a popup appears for confirmation that you want to register at a later time.
17. When the installation completes, the Summary screen appears. Click the OK button to close the installer program. Figure 5-25 Mac network installation — Summary screen Setup instructions If you clicked the Skip Setup button during the initial installation process, you must set up the product manually.
3. If you are installing the product using a USB connection, verify that the product appears in the printer list. The Name column in the printer list should display the product name. If this is the case, the USB setup is complete. If the product does not appear, or if the correct information does not appear in the field, see Troubleshoot the product setup on page 183. If you are installing the product using a network connection, continue with the following steps. 4.
Remove the printing-system software from Mac operating systems 1. Open the Finder program. 2. Go to the Applications group, and then open the Hewlett-Packard item. 3. Double-click the HP Uninstalleritem. 4. In the Introduction screen, click the Continue button.
5. In the Select Device screen, select the product, and then click the Uninstall button.
6. In the password popup, provide a user name and password, and then click the OK button. Figure 5-28 Mac software removal — Password popup The HP Uninstaller shows a progress bar as the removal process begins.
7. When the process is completed, the Summary screen appears. Click the OK button to close the HP Uninstaller.
Supported utilities for Mac HP Utility for Mac The HP Utility is a software program that gives you access to the product in Mac OS X. The HP Utility does not work when it is installed by using the AppleTalk protocol. Use IP, Bonjour, or Rendezvous to enable the HP Utility.
2. The main HP Utility screen appears. Click the product in the Printers list. Figure 5-31 HP Utility main screen The following sections describe the screens and features that are available in the HP Utility. HP Utility toolbar Figure 5-32 HP Utility toolbar The HP Utility toolbar includes the following controls. ENWW ● Devices: Click this button to show or hide Mac products found by the HP Utility in the Printers pane at the left side of the screen.
Supplies Status In the Information And Support section, click Supplies Status to open the Supplies Status screen. Figure 5-33 Supplies Status screen Click the Detailed Supplies Information button to open the Supplies Status details screen. Use the scroll button to see information about the print cartridges. On the Supplies Status screen, click the Media button to see the status of the trays. You can also order supplies by clicking the Supplies link in the toolbar on the HP Utility main screen.
Color Usage In the Information And Support section of the HP Utility, click the Color Usage icon to open a screen and print a color-usage log. Figure 5-35 Color Usage screen The color usage log provides the following information. ● Date and time ● Total number of jobs ● Mono (monochrome, or black-and-white) sides ● Color sides ● Paper sheets File Upload In the Information And Support section, click the File Upload icon to open the File Upload screen.
Documents in the following file formats can be printed by using a command line. That is, they do not need to be opened in a software program that supports the file format (such as the Adobe Acrobat or Acrobat Reader programs for .PDF files), but can be sent directly to the product by using the File Upload command. ● HP LaserJet printer command language (.PRN) ● Portable document format (.PDF) ● Postscript (.PS) ● Text (.
Trays Configuration Use the Trays Configuration screen to change paper size and type for each of the trays installed on the product. Figure 5-38 Trays Configuration screen 1. In the Printer Settings section, click the Trays Configuration icon. 2. To change the paper type, select a tray and then select a different paper type in the Default Media Type drop-down menu. 3. To change the paper size, select a tray and then select a different paper size in the Default Media Size drop-down menu. 4.
This screen provides access to IPv4, IPv6, Bonjour Settings, and Other Settings. Click the Configuration drop-down menu, to modify the following settings: ● DHCP ● BootP ● Manual You can also use this screen to modify the following settings: ● Host Name ● IP Address ● Subnet Mask ● Default Gateway To save new settings, click the Apply Now button. To view and change other network settings, click the Other Settings button.
Additional Settings In the Printer Settings section, click the Additional Settings icon to open the HP EWS. Figure 5-41 Additional Settings screen To open the HP EWS, click the Open Embedded Web Server button. For information about HP EWS settings, consult the HP EWS online help. Message Center In the Information section, click the Message Center icon to open the Message Center screen. The screen shows any error events that have occurred with the product.
HP Embedded Web Server (EWS) The product is equipped with the HP EWS, which provides access to information about product and network activities.
6 Engineering details Introduction This chapter presents engineering detail for the following topics: ENWW ● Printing print-ready documents ● Tools for troubleshooting Introduction 197
Printing print-ready documents Several methods are available for printing documents independently of the original software program that was used to create the document. Normally, the document is printed by opening the original application and printing it to a file, or is printed by means of a distribution method such as internet downloading.
Print-ready file printing by using FTP on a direct network connection If the HP LaserJet Pro 100 Color MFP M175 uses a direct network connection, use file transfer protocol (FTP) to print a print-ready file. Complete the following steps for the operating system: Windows operating systems 1. Take note of the TCP/IP address on the Embedded Jetdirect page. The HP Embedded Jetdirect page is the second page of the configuration page printout. 2. Open a command window on the computer. 3.
Mac OS X operating systems 1. Make note of the TCP/IP address on the HP Embedded Jetdirect page. The HP Embedded Jetdirect page is the second page of the configuration page printout. 2. Open a Terminal window on the computer. You can find the Terminal program on the computer in the following location: System/Applications/Utilities/Terminal Open the Finder, select Applications, and then click Utilities. Double-click to open the Terminal utility. 3. Type FTP .
Windows 2000 Service Pack 3, Windows XP, Windows Server 2003, Windows Server 2008, Windows Vista, or Windows 7 The print-ready file can be sent directly to the product by typing a copy command at a command prompt or in an MS-DOS window. 1. At a command prompt, type copy /b , where is the name of the print-ready file (including the path) and is the name of the appropriate printer port (such as LPT1). For example, type the following: C:\>copy /b c:\P3010FW.
Complete the following steps to print a print-ready file by using the LPR command. 1. Make note of the TCP/IP address on the Embedded Jetdirect page. The HP Embedded Jetdirect page is the second page of the configuration page printout.. 2.
Tools for troubleshooting Control panel messages TIP: For all control-panel error messages, always check and make sure that all connectors are correctly connected and fully seated befor replacing any of the components. 10.100X Supply memory error Recommended action 1. Verify that connector J124 on the DC controller is firmly seated. 2. Replace the DC controller. 49 Error Recommended action 1.
79 Error Recommended action 1. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. 2. If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on. 3. Replace the formatter. Document Feeder Jam Recommended action 1. Clear the jam. 2. If the error persists, replace the document feeder pickup roller assembly. Document Feeder Mispick.
Engine Error. Press [OK]. Recommended action If the error persists, replace the DC controller. Jam in Area. Open Door and Clear Jam. Recommended action 1. Verify the pickup roller, and separation roller are working correctly and not damaged. If necessary, replace the rollers. 2. Verify that connector J116 on the DC controller is firmly seated. Jam in Tray 1. Clear Jam and then Press [OK]. Recommended action 1. Clear the jam, and then follow the control panel instructions. 2.
Scanner Error . Turn off and then on. Recommended action ● Scanner error 12, Turn off then on Motor test failure. This error will only appear on the Error report. The document-feeder motor is not blocked from turning. ● 1. Clear any jammed paper from the document feeder. 2. Turn the product off, and then on. 3. If the error persists, replace the document-feeder scanner assembly. Scanner error 13, Turn off then on RAM Wall failure. This error appears on the control panel.
Show an event log 1. Click the Start button, and then click the Programs item. 2. Click your HP product group, and then click the HP Device Toolbox item. 3. Click the Status tab. The Event Log shows a list of all product events and errors Table 6-1 Event-log messages ENWW Event code Description 13.0000 Paper jam 20.0000 Memory out 21.0000 Page misfeed or mispick 41.2000 Beam detect malfunction 41.3000 Unexpected size 50.1000 Low fuser temperature error 50.2000 Slow fuser error 50.
Table 6-1 Event-log messages (continued) Event code Description 54.1600 Magenta toner level sensor error 54.1700 Cyan toner level sensor error 54.1800 Black toner level sensor error 54.1900 Bad top-of-page (TOP) sensor 54.2100 Beam detect (BD) error 55.0000 Engine internal communication error 55.0601 DC controller NVRAM data error 55.0602 DC controller NVRAM access error 55.1000 DC controller memory error 59.0160 ITB or main motor rotation error (59.A0) 59.
Engine test NOTE: The product does not have an engine test button. 1. When the product is in the Ready state, press and hold the Auto-On/Auto-Off (power) button for about seven seconds or until the Ready light turns off. TIP: Optionally, unplug the power cord, and then plug the cord back in. 2. Make sure that at least one sheet of paper is loaded in the input tray. 3. Open the top door (print-cartridge door). 4.
210 Chapter 6 Engineering details ENWW
Index A accessories, automatic configuration 18 Adobe Acrobat Reader printing PDF files without 198 viewing documentation 3 Advanced page, HP Device Toolbox (Windows) 45 Apple Mac OS see Mac OS 16 autoconfiguration, driver support for 18 autoconfiguration, Enterprise about 18 Windows support 19 B bidirectional communication about 18 Enterprise AutoConfiguration 18 booklet printing Booklet Layout settings 145 C CD documentation 3 languages 8 Windows 6 CD-ROM installing Mac printing-system software 165 CHM
HP Driver Preconfiguration support 23 included 16 languages 10 network configuration 21 Point-and-Print installation 78 scan 15 drivers, install license agreement 90, 167, 175 duplexing 143 E e-mail Windows programs supported 53 Enterprise AutoConfiguration about 18 Novell NetWare operating systems supported 20 Windows operating systems supported 19 error messages control panel 203 Event Log page, HP Device Toolbox (Windows) 32 exporting driver parameters 23 F file formats, supported 50 File Upload, Mac 191
information pages, print from HP Device Toolbox (Windows) 30 install notes 4 installation component languages 11 connection type 82, 91 Mac printing-system software 165 options 73 Point and Print 78 pre-existing, modifying 79 system requirements for Mac 162 troubleshooting Mac 183 Windows printing-system software 73 L languages CD 8 driver 10 installer component 11 local port command line printing, Windows 200 localized CD 8 Lotus Notes 53 LPR commands printing PDF files 201 M Mac hardware requirements 162
printing by FTP 198 printing by local WIndows port 200 printing by Windows network 201 printing in UNIX systems 201 printing with LPR command 201 printer drivers About tab contents 159 access 112 Advanced Printing Features settings, printer drivers 118 Advanced tab content 117 Allow Manual Duplexing setting, Device Settings tab 157 Automatic settings, Color tab 150 Booklet Layout settings, Finishing tab 145 change Mac settings 162 Color Options settings, Color tab 150 Color tab contents 149 Color Themes set
resolution Print Quality page, HP Device Toolbox (Windows) 33 RFU.
216 Index ENWW
© 2011 Hewlett-Packard Development Company, L.P. www.hp.
