User's Manual

Control panel message Description Recommended action
Fax Send error An error occurred while trying to send a fax. Try resending the fax.
Try faxing to another fax number.
Check for a dial tone on the phone line by
pressing the Send Fax
button.
Check that the telephone cord is securely
connected by unplugging and replugging the
cord.
Make sure that you are using the telephone
cord that came with the product.
Make sure that the phone is working by
disconnecting the product, plugging in a
telephone to the phone line, and making a
voice call.
Connect the product to a different phone
line.
Set the fax resolution to Standard instead
of the default of Fine.
If the error persists, contact HP. See
www.hp.com/support/ljm1210series or the
support flyer that came in the product box.
Invalid entry Invalid data or response. Correct the entry.
No dial tone The product could not detect a dial tone. Check for a dial tone on the phone line by
pressing the Send Fax
button.
Unplug the telephone cord from both the
product and the wall and replug the cord.
Make sure that you are using the telephone
cord that came with the product.
Unplug the product telephone cord from the
wall, plug in a telephone, and try making a
voice call.
Make sure that the phone cord from the wall
telephone jack is plugged into the line
port.
Plug the product phone cord into a jack for
another phone line.
If the error persists, contact HP. See
www.hp.com/support/ljm1210series or the
support flyer that came in the product box.
No document sent The product did not scan any pages, or it
did not receive any pages from the computer
to transmit a fax.
Try sending the fax again.
140 Chapter 10 Fax (M1210 Series only) ENWW