User's Manual

Control panel message Description Recommended action
54.1C Error
Turn off then on
The product has experienced an internal
hardware error.
Turn off the power by using the power
switch, wait at least 30 seconds, and then
turn on the power and wait for the product to
initialize.
If a surge protector is being used, remove it.
Plug the product directly into the wall socket.
Use the power switch to turn the product on.
If the error persists, contact HP. See
www.hp.com/support/ljm1210series or the
support flyer that came in the product box.
Comm. error The product experienced a communication
error while attempting to send or receive a
fax.
Verify that the fax phone line is working
correctly.
Try sending or receiving the fax again.
If the error persists, contact HP. See
www.hp.com/support/ljm1210series or the
support flyer that came in the product box.
Device error
Press [OK]
The product experienced an internal
communication error.
This is a warning message only. Job output
might be affected.
Door open The cover above the print cartridge is open. Close the cover.
Engine comm. Error The product has experienced an internal
hardware error.
1. Turn off the power by using the power
switch, and then wait at least 30
seconds.
2. If a surge protector is being used,
remove it. Plug the product directly into
the wall socket.
3. Turn on the power and wait for the
product to initialize.
If the error persists, contact HP. See
www.hp.com/support/ljm1210series or the
support flyer that came in the product box.
Fax recv. error The product was unable to receive an
incoming fax.
Verify that the fax phone line is working
correctly.
Ask the person who sent the fax to send it
again.
If the error persists, contact HP. See
www.hp.com/support/ljm1210series or the
support flyer that came in the product box.
Fax Send error The product was unable to send the fax. Try sending the fax later, or confirm with the
recipient that the receiving fax machine is
ready.
If the error persists, contact HP. See
www.hp.com/support/ljm1210series or the
support flyer that came in the product box.
202 Chapter 12 Solve problems ENWW