Operation Manual

● Make sure that you have
selected the correct tray.
(See
Selecting a paper
source.)
● Make sure that trays are
correctly configured for
paper size and type. (See
Loading trays.) Print a
configuration page to see
current tray settings. (See
Configuration page.)
● Make sure that the tray
selection (Source) or Type
in the printer driver or
program is set correctly.
(The printer driver and
program settings override
the printer control panel
settings.)
● By default, paper loaded in
tray 1 will be printed first. If
you do not want to print
from tray 1, remove any
paper loaded in the tray or
change the USE
REQUESTED TRAY
setting. (See
Customizing
tray 1 operation.) Change
TRAY 1 SIZE and TRAY 1
TYPE to a setting other
than ANY.
● If you want to print from
tray 1, but cannot select
the tray in a program, see
Customizing tray 1
operation.
● Print a configuration page
to verify that the tray is
installed properly and is
functional. (See
Configuration page.)
● Configure the printer driver
to recognize the installed
tray. (See the printer driver
online Help.)
● Turn the printer power off,
and then turn the printer
power on.
● Verify that you are using
the correct optional tray for
the printer.
● Go to Interpreting control-
panel messages.
ENWW Troubleshooting flowchart 103