Operation Manual
Control panel message Description Recommended action
62 NO SYSTEM
alternates with
To continue
turn off then on
This message indicates that no system
was found. The printer software system
is corrupt.
1. Turn the printer power off and then
on.
2. If the message persists, contact an
HP-authorized service or support
provider (see
HP customer care).
64 ERROR
alternates with
To continue
turn off then on
A temporary printing error occurred in
the scan buffer.
1. Turn the printer power off and then
on.
2. If the message persists, contact an
HP-authorized service or support
provider (see
HP customer care).
68.X STORAGE ERROR
SETTINGS CHANGED
alternates with
To continue press
An error occurred in the printer
permanent storage and one or more
printer settings has been reset to its
factory default.
Press (S
ELECT
button) to clear the
message, and press
(S
ELECT
button)
to resume printing.
Print a configuration page and check the
printer settings to determine which
values have changed. See
Configuration
page.
If the error does not clear, turn printer off
then on. If the error reappears, record
the message and contact an HP-
authorized service or support provider
(see
HP customer care).
68.X PERMANENT
STORAGE FULL
alternates with
To continue press
The printer permanent storage is full.
Some settings might have been reset to
the factory defaults.
1. If the error does not clear, turn
printer off then on.
2. Print a configuration page and
check the printer settings to
determine which values have
changed. See
Configuration page.
3. Turn the printer power off, then
press and hold M
ENU
while turning
the printer on to clean up permanent
storage.
4. If the error reappears, record the
message and contact an HP-
authorized service or support
provider (see
HP customer care).
68.X PERMANENT
STORAGE WRITE FAIL
alternates with
To continue press
The storage device is failing to write.
Printing can continue, but there might be
some unexpected behaviors because an
error occurred in permanent storage.
Press (S
ELECT
button) to continue.
If the error does not clear, turn the
printer off then on. If error reappears,
record the message and contact an HP-
authorized service or support provider
(see
HP customer care).
Interpreting control-panel messages (continued)
126 Chapter 4 Problem solving ENWW