Troubleshooting Guide

ManualsBrandsHP ManualsDesktopsHP Compaq 6000 Pro Microtower PC

1 電腦診斷程式功能

Hewlett-Packard Vision Field Diagnostics ............................................................................................ 1

存取 HP Vision Field Diagnostics ........................................................................................ 1

調查 (Survey) 標籤 ............................................................................................................... 2

測試 (Test) 標籤 ................................................................................................................... 3

狀態 (Status) 標籤 ................................................................................................................ 3

記錄 (History) 標籤 ............................................................................................................... 4

錯誤 (Errors) 標籤 ................................................................................................................ 4

說明 (Help) 標籤 ................................................................................................................... 4

在 HP Vision Field Diagnostics 中儲存及列印資訊 .............................................................. 5

下載最新版本的 HP Vision Field Diagnostics ...................................................................... 5

保護軟體 ............................................................................................................................................... 5

2 不含診斷的疑難排解

安全與舒適 ........................................................................................................................................... 6

尋求技術支援之前的準備 ...................................................................................................................... 6

好用的提示 ........................................................................................................................................... 7

解決一般問題 ........................................................................................................................................ 9

解決電源的問題 .................................................................................................................................. 12

解決硬碟機問題 .................................................................................................................................. 13

解決讀卡機的問題 ............................................................................................................................... 16

解決顯示器問題 .................................................................................................................................. 18

解決音效問題 ...................................................................................................................................... 22

解決印表機問題 .................................................................................................................................. 24

解決鍵盤與滑鼠問題 ........................................................................................................................... 25

解決硬體安裝問題 ............................................................................................................................... 27

解決網路問題 ...................................................................................................................................... 29

解決記憶體問題 .................................................................................................................................. 32

解決處理器問題 .................................................................................................................................. 34

解決 CD-ROM 和 DVD 問題 ............................................................................................................... 35

解決 USB 快閃磁碟機問題 .................................................................................................................. 37

解決正面面板組件的問題 .................................................................................................................... 38

解決網際網路存取問題 ....................................................................................................................... 39

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