HP SuperSpeed USB 3.0 PCIe x1 Card

Preparing to Call Technical Support
If you cannot solve a problem using the troubleshooting tips in this section, you may call technical
support. Refer to the Support Telephone Numbers guide on the I/O and Security Software and
Documentation CD. Have the following information available when you call:
Have the following information available when you call:
●
Serial number of the computer in which the accessory is installed
●
Purchase date on invoice
●
Condition under which the problem occurred
●
Error messages received
●
Hardware configuration
●
Hardware and software you are using
8 Appendix A Troubleshooting