Troubleshooting Guide

ﺔﻟﺎﺳر ﺔﺣﻮﻟ ﻢﻜﺤﺘﻟاﻒﺻﻮﻟاءاﺮﺟﻹا ﻰﺻﻮﻤﻟا ﻪﺏ
1152-Serial Port B Address Conflict
Detected) ﻢﺕ فﺎﺸﺘآا ضرﺎﻌﺕ ﻲﻓ ناﻮﻨﻌﻟا B صﺎﺨﻟا
ﺬﻔﻨﻤﻟﺎﺏ ﻲﻠﺴﻠﺴﺘﻟا(
ﻦﻴﻴﻌﺕ ﺬﻓﺎﻨﻤﻟا ﺔﻴﻠﺴﻠﺴﺘﻟا ﺔﻴﻠﺧاﺪﻟا ﺔﻴﺟرﺎﺨﻟاو ﻰﻟإ COM2.١.جﺮﺧأ ﺔیأ تﺎﻗﺎﻄﺏ ﻊﻴﺳﻮﺕ ﺬﻓﺎﻨﻤﻠﻟ ﺔﻴﻠﺴﻠﺴﺘﻟا.
٢.ﺢﺴﻡا CMOS) .ﺮﻈﻥا ﻖﺤﻠﻤﻟا ،ب
ﺔیﺎﻤﺤﻟا ﺔﻤﻠﻜﺏ روﺮﻡ ةدﺎﻋإو
ﻦﻴﻴﻌﺕ CMOS ﻲﻓ ﺔﺤﻔﺻ ٥٢(.
٣.ﺪﻋأ ﻦیﻮﻜﺕ دراﻮﻡ تﺎﻗﺎﻄﺒﻟا و/وأ ﻞّﻐﺵ Computer Setup وأ
تاودﻷا ةﺪﻋﺎﺴﻤﻟا ﺔﺻﺎﺨﻟا ـﺏ Windows.
1155-Serial Port Address Conflict
Detected) ﻢﺕ فﺎﺸﺘآا ضرﺎﻌﺕ ﻲﻓ ناﻮﻨﻋ ﺬﻔﻨﻤﻟا
ﻲﻠﺴﻠﺴﺘﻟا(
ﻦﻴﻴﻌﺕ ﺬﻓﺎﻨﻤﻟا ﺔﻴﻠﺴﻠﺴﺘﻟا ﺔﻴﻠﺧاﺪﻟا ﺔﻴﺟرﺎﺨﻟاو ﻰﻟإ ﺐﻠﻃ
ةرﺎﺵإ ﺔﻌﻃﺎﻘﻤﻟا IRQ ﺎﻬﺴﻔﻥ.
١.جﺮﺧأ ﺔیأ تﺎﻗﺎﻄﺏ ﻊﻴﺳﻮﺕ ﺬﻓﺎﻨﻤﻠﻟ ﺔﻴﻠﺴﻠﺴﺘﻟا.
٢.ﺢﺴﻡا CMOS) .ﺮﻈﻥا ﻖﺤﻠﻤﻟا ،ب
ﺔیﺎﻤﺤﻟا ﺔﻤﻠﻜﺏ روﺮﻡ ةدﺎﻋإو
ﻦﻴﻴﻌﺕ CMOS ﻲﻓ ﺔﺤﻔﺻ ٥٢(.
٣.ﺪﻋأ ﻦیﻮﻜﺕ دراﻮﻡ تﺎﻗﺎﻄﺒﻟا و/وأ ﻞّﻐﺵ Computer Setup وأ
تاودﻷا ةﺪﻋﺎﺴﻤﻟا ﺔﺻﺎﺨﻟا ـﺏ Windows.
1720-SMART Hard Drive Detects
Imminent Failure) ﻒﺸﺘآا كﺮﺤﻡ صﺮﻘﻟا ﺖﺏﺎﺜﻟا
SMART ﻞﺸﻓ ﻰﻠﻋ ﻚﺵو ثوﺪﺤﻟا(
كﺮﺤﻡ صﺮﻘﻟا ﺖﺏﺎﺜﻟا ﻰﻠﻋ ﻚﺵو ﻞّﻄﻌﺘﻟا) .ﺮﻓﻮﺘی ﻲﻓ
ﺾﻌﺏ تﺎآﺮﺤﻡ صاﺮﻗﻷا ﺔﺘﺏﺎﺜﻟا ﺞﻡﺎﻥﺮﺏ ﻲﺤﻴﺤﺼﺕ ﻲﻨﺒﻡ
ﺢّﺤﺼی ﻞﺋﺎﺳر مﻼﻋﻹا ﺄﻄﺨﻟﺎﺏ ﺮﻴﻏ ﺔﺤﻴﺤﺼﻟا(.
١.دﺪﺣ ﺎﻡ اذإ نﺎآ كﺮﺤﻡ صﺮﻘﻟا ﺖﺏﺎﺜﻟا رﺪﺼی ﺔﻟﺎﺳر مﻼﻋإ ﺄﻄﺨﻟﺎﺏ
ﺔﺤﻴﺤﺻ مأ ﻻ .ﻢﻗ لﻮﺻﻮﻟﺎﺏ ﻰﻟإ Computer Setup ﻞّﻐﺵو
رﺎﺒﺘﺧﻻا Drive Protection System) مﺎﻈﻥ ﺔیﺎﻤﺣ كﺮﺤﻡ
صاﺮﻗﻷا (ﻦﻤﺿ Storage) ﻦیﺰﺨﺕ( < DPS Self-test
)رﺎﺒﺘﺧا DPS ﻲﺕاﺬﻟا(.
٢.ﻖّﺒﻃ ًﺎ ﺠ ﻡ ﺎ ﻥ ﺮ ﺏ ًﺎ ﻴ ﺤ ﻴ ﺤ ﺼ ﺕ ًﺎﻴﻨﺒﻡ تﺎآﺮﺤﻤﻟ صاﺮﻗﻷا ،ﺔﺘﺏﺎﺜﻟا اذإ ﻦﻜﻡأ.
)ﺮﻓﻮﺘﻡ ﻲﻓ ﻊﻗﻮﻤﻟا
http://www.hp.com/support.(
٣.ﻢﻗ ءاﺮﺟﺈﺏ ﺦﺴﻥ ﻲﻃﺎﻴﺘﺣا تﺎیﻮﺘﺤﻤﻠﻟ لاﺪﺒﺘﺳاو كﺮﺤﻡ صﺮﻘﻟا
ﺖﺏﺎﺜﻟا.
1796-SATA Cabling Error) ﺄﻄﺧ ﻲﻓ ﻞﻴﺻﻮﺕ
ﻞﺒآ SATA(
ﻞﻴﺻﻮﺕ زﺎﻬﺟ SATA ﺪﺣاو وأ ﺮﺜآأ ﺔﻘیﺮﻄﺏ ﺮﻴﻏ
ﺔﺤﻴﺤﺻ .لﻮﺼﺤﻠﻟو ﻰﻠﻋ ءادﻷا ،ﻞﺜﻡﻷا ﺐﺠی ماﺪﺨﺘﺳا
ﻲﻠﺻﻮﻡ SATA 0 وSATA 1 ﻞﺒﻗ SATA 2
وSATA 3.
ﺪآﺄﺕ ﻦﻡ ماﺪﺨﺘﺳا تﻼﺻﻮﻡ SATA ﻲﻓ ﺐﻴﺕﺮﺕ يﺪﻋﺎﺼﺕ .ﺔﺒﺴﻨﻟﺎﺒﻓ ﻰﻟإ
زﺎﻬﺟ ،ﺪﺣاو مﺪﺨﺘﺳا SATA 0 .ﺔﺒﺴﻨﻟﺎﺏو ﻰﻟإ ،ﻦیزﺎﻬﺟ مﺪﺨﺘﺳا SATA
0 و SATA 1 .ﺎﻡأ ﺔﺒﺴﻨﻟﺎﺏ ﻰﻟإ ﺔﺙﻼﺙ ،ةﺰﻬﺟأ مﺪﺨﺘﺳﺎﻓ SATA 0 و
SATA 1، و SATA 2.
1797-SATA Drivelock is not supported in
RAID mode) .ﻻ ﻢﺘی دﺎﻤﺘﻋا SATA Drivelock
ﻲﻓ ﻊﺿو RAID(
ﻢﺘی ﻦﻴﻜﻤﺕ Drivelock ﻰﻠﻋ زﺎﻬﺟ SATA ﺪﺣاو وأ
،ﺮﺜآأ ﻻو ﻦﻜﻤی لﻮﺻﻮﻟا ﺎﻤﻬﻴﻟإ ءﺎﻨﺙأ ﻦیﻮﻜﺕ مﺎﻈﻨﻟا ﻲﻓ
ﻊﺿﻮﻟا RAID.
ﻢﻗ ﺎﻡإ ﺔﻟازﺈﺏ زﺎﻬﺟ Drivelocked SATA وأ ﻞﻴﻄﻌﺕ ةﺰﻴﻡ
Drivelock .ﻞﻴﻄﻌﺘﻟ ةﺰﻴﻡ Drivelock، ﻢﻗ لﻮﺻﻮﻟﺎﺏ ﻰﻟإ Computer
Setup، ﺮﻴﻏو Storage) ﻦیﺰﺨﺕ( < Storage Options
)تارﺎﻴﺧ ﻦیﺰﺨﺘﻟا( < SATA Emulation ﻰﻟإ IDEدﺪﺣو File
)ﻒﻠﻡ( < Save Changes and Exit) ﻆﻔﺣ تاﺮﻴﻴﻐﺘﻟا ءﺎﻬﻥﻹاو.(
ﺪﻋأ لﻮﺧﺪﻟا ﻰﻟإ Computer Setup دﺪﺣو Security) ﺔیﺎﻤﺣ( <
Drivelock Security) ﺔیﺎﻤﺣ DriveLock .(ﺔﺒﺴﻨﻟﺎﺏ ﻞﻜﻟ زﺎﻬﺟ
SATA ﻦﻜﻤﻡ ـﺏ Drivelock
ﻢﺕ ،ﻩدﺮﺳ ﺪآﺄﺕ ﻦﻡ نأ Drivelock
Disabled) ﻞﻄﻌﻡ .(،ًاﺮﻴﺧأو ﻢﻗ ﺮﻴﻴﻐﺘﺏ Storage) ﻦیﺰﺨﺕ( <
Storage Options) تارﺎﻴﺧ ﻦیﺰﺨﺘﻟا( < SATA Emulation
)ةﺎهﺎﻀﻡ SATA (ةﺮﻡ ىﺮﺧأ ﻰﻟإ RAID، دﺪﺣو File) ﻒﻠﻡ( < Save
Changes and Exit) ﻆﻔﺣ تاﺮﻴﻴﻐﺘﻟا ءﺎﻬﻥﻹاو(.
1801-Microcode Patch Error) ﺄﻄﺧ ﻲﻓ
ﺞﻡﺎﻥﺮﺒﻟا ﻲﺤﻴﺤﺼﺘﻟا Microcode(
مﺪﻋ دﺎﻤﺘﻋا ﺞﻟﺎﻌﻤﻟا ﻦﻡ ﻞﺒﻗ ROM BIOS.١.ﻢﻗ ﺔﻴﻗﺮﺘﺏ BIOS ﻰﻟإ راﺪﺻﻹا ﺢﻴﺤﺼﻟا.
٢.ﻢﻗ ﺮﻴﻴﻐﺘﺏ ﺞﻟﺎﻌﻤﻟا.
2200-PMM Allocation Error during MEBx
Download) ﺄﻄﺧ ﻲﻓ ﺺﻴﺼﺨﺕ PMM ءﺎﻨﺙأ ﻞﻴﻤﺤﺕ
MEBx(
ﺄﻄﺧ ﻲﻓ ةﺮآاﺬﻟا ءﺎﻨﺙأ ﺬﻴﻔﻨﺕ POST صﺎﺨﻟا ةﺮآاﺬﺏ
ROM رﺎﻴﺨﻟ تﺎﻘﺤﻠﻡ BIOS ﺔﺻﺎﺨﻟا ـﺏ
Management Engine (ME).
١.ﺪﻋأ ﺪﻴﻬﻤﺕ ﺮﺕﻮﻴﺒﻤﻜﻟا.
٢.ﻞﺼﻓا ﻚﻠﺳ ،ﺔﻗﺎﻄﻟا ﻢﺙ ﺪﻋأ ﺖﻴﺒﺜﺕ تاﺪﺣو ،ةﺮآاﺬﻟا ﺪﻋأو ﺪﻴﻬﻤﺕ
ﺮﺕﻮﻴﺒﻤﻜﻟا.
٣.اذإ ﻢﺕ ﺮﻴﻴﻐﺕ ﻦیﻮﻜﺕ ةﺮآاﺬﻟا ،ًاﺮﺧﺆﻡ ﻞﺼﻓا ،ﺮﺕﻮﻴﺒﻤﻜﻟا ﻢﻗو ةدﺎﻌﺘﺳﺎﺏ
ﻦیﻮﻜﺕ ةﺮآاﺬﻟا ،ﻲﻠﺻﻷا ﻢﺙ ﺪﻋأ ﺪﻴﻬﻤﺕ زﺎﻬﺟ ﺮﺕﻮﻴﺒﻤﻜﻟا.
٤.اذإ ﺮﻤﺘﺳا ،ﺄﻄﺨﻟا لﺪﺒﺘﺳﺎﻓ ﺔﺣﻮﻟ مﺎﻈﻨﻟا.
2201-MEBx Module did not checksum
correctly) ﻻ مﻮﻘﺕ ةﺪﺣو MEBx بﺎﺴﺤﺏ عﻮﻤﺠﻡ
ﻖﻴﻗﺪﺘﻟا ﻞﻜﺸﺏ ﺢﻴﺤﺻ(
ﺪﺟﻮی ﺄﻄﺧ ﻲﻓ ةﺮآاﺬﻟا ءﺎﻨﺙأ ﺬﻴﻔﻨﺕ POST صﺎﺨﻟا ةﺮآاﺬﺏ
ROM رﺎﻴﺨﻟ تﺎﻘﺤﻠﻡ BIOS ﺔﺻﺎﺨﻟا ـﺏ
Management Engine (ME).
١.ﺪﻋأ ﺪﻴﻬﻤﺕ ﺮﺕﻮﻴﺒﻤﻜﻟا.
٢.ﻞﺼﻓا ﻚﻠﺳ ،ﺔﻗﺎﻄﻟا ﻢﺙ ﺪﻋأ ﺖﻴﺒﺜﺕ تاﺪﺣو ،ةﺮآاﺬﻟا ﺪﻋأو ﺪﻴﻬﻤﺕ
ﺮﺕﻮﻴﺒﻤﻜﻟا.
لوﺪﺟ أ-١ زﻮﻣﺮﻟا ﺔﻴﻤﻗﺮﻟا ﻞﺋﺎﺳﺮﻟاو ﺔﻴﺼﻨﻟا) ﻊﺒﺘُی(
٤٧ ﻖﺤﻠﻤﻟا أ ﻞﺋﺎﺳر مﻼﻋﻹا ﺄﻄﺨﻟﺎﺏ رﺎﺒﺘﺧﻼﻟ ﻲﺕاﺬﻟا ﺪﻨﻋ ءﺪﺏ ﻞﻴﻐﺸﺘﻟا ARWW