Troubleshooting Guide

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1 Značajke dijagnostike računala
Hewlett-Packard Vision Field Diagnostics ............................................................................................ 1
Pristup HP Vision Field Diagnostics .................................................................................... 1
Kartica Survey (Pregled) ...................................................................................................... 2
Kartica Test (Provjera) ......................................................................................................... 3
Kartica Status (Stanje) ......................................................................................................... 3
Kartica History (Povijest) ..................................................................................................... 4
Kartica Errors (Pogreške) .................................................................................................... 4
Kartica Help (Pomoć) ........................................................................................................... 4
Spremanje i ispis informacija u programu HP Vision Field Diagnostics .............................. 5
Preuzimanje najnovije verzije programa HP Vision Field Diagnostics ................................. 5
Zaštita softvera ..................................................................................................................................... 6
2 Rješavanje problema bez dijagnostike
Sigurnost i udobnost ............................................................................................................................. 7
Prije poziva tehničke podrške ............................................................................................................... 7
Korisni savjeti ....................................................................................................................................... 8
Rješavanje općih problema ................................................................................................................ 10
Otklanjanje poteškoća s napajanjem .................................................................................................. 14
Rješavanje problema s tvrdim diskom ................................................................................................ 15
Rješavanje problema s čitačem medijskih kartica .............................................................................. 18
Rješavanje problema sa zaslonom .................................................................................................... 20
Rješavanje problema sa zvukom ....................................................................................................... 25
Rješavanje problema s pisačem ........................................................................................................ 27
Rješavanje problema s tipkovnicom i mišem ..................................................................................... 28
Rješavanje problema s instalacijom hardvera .................................................................................... 30
Rješavanje problema s mrežom ......................................................................................................... 32
Rješavanje problema s memorijom .................................................................................................... 35
Rješavanje problema s procesorom ................................................................................................... 37
Rješavanje problema s CD-ROM-om i DVD-om ................................................................................ 38
Rješavanje problema s USB flash pogonom ...................................................................................... 40
Rješavanje problema s dijelovima na prednjoj strani računala .......................................................... 41
Rješavanje problema s pristupom Internetu ....................................................................................... 42
Rješavanje problema sa softverom .................................................................................................... 44
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