Troubleshooting Guide

Isi
1 Fitur Diagnostik Komputer
Hewlett-Packard Vision Field Diagnostics ............................................................................................ 1
Mengakses HP Vision Field Diagnostics ............................................................................. 1
Tab Survey [Survei] ............................................................................................................. 2
Tab Test [Pengujian] ............................................................................................................ 3
Tab Status ........................................................................................................................... 4
Tab History [Riwayat] ........................................................................................................... 4
Tab Errors [Kesalahan] ........................................................................................................ 4
Tab Help [Bantuan] .............................................................................................................. 5
Menyimpan dan Mencetak Informasi dalam HP Vision Field Diagnostics ........................... 5
Men-download HP Vision Field Diagnostics Versi Terbaru ................................................. 6
Melindungi Perangkat Lunak ................................................................................................................ 6
2 Mengatasi Masalah Tanpa Diagnostik
Keselamatan dan Kenyamanan ........................................................................................................... 7
Sebelum Menghubungi Dukungan Teknis ........................................................................................... 7
Saran Praktis ........................................................................................................................................ 8
Mengatasi Masalah Umum ................................................................................................................. 10
Mengatasi Masalah Daya ................................................................................................................... 14
Mengatasi Masalah Hard Drive .......................................................................................................... 15
Mengatasi Masalah Pembaca Kartu Media ........................................................................................ 18
Mengatasi Masalah Tampilan ............................................................................................................ 20
Mengatasi Masalah Audio .................................................................................................................. 25
Mengatasi Masalah Printer ................................................................................................................. 27
Mengatasi Masalah Keyboard dan Mouse ......................................................................................... 28
Mengatasi Masalah Pemasangan Perangkat Keras .......................................................................... 30
Mengatasi Masalah Jaringan ............................................................................................................. 32
Mengatasi Masalah Memori ............................................................................................................... 35
Mengatasi Masalah Prosesor ............................................................................................................. 37
Mengatasi Masalah CD-ROM dan DVD ............................................................................................. 38
Mengatasi Masalah Flash Drive USB ................................................................................................. 41
Mengatasi Masalah Komponen Panel Depan .................................................................................... 42
Mengatasi Masalah Akses Internet .................................................................................................... 43
Mengatasi Masalah Perangkat Lunak ................................................................................................ 45
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