Maintenance and Service Guide: HP ap5000 All-In-One Point of Sale System

C Passwords and CMOS
Clearing CMOS
You cannot clear the CMOS on the HP ap5000 POS because you cannot remove the battery.
However, can change default settings in the F10 Setup Utility.
To reset all the Setup options to default values, including options for Ctrl+F10, press F9, or enter F10
Setup mode and select Load Defaults from the Exit menu.
NOTE: This does not include updates to system date, system time, supervisor password, or user
password.
Clearing passwords
If a user has configured a power-on or setup password using the BIOS and then loses the password,
the user cannot access the BIOS in order to change or clear the password.
In this event, to clear the power-on or setup passwords—or to disable the power-on or setup
password feature—the user needs to perform the following action:
▲ Before the HP logo displays, press Ctrl+Alt+P at the start of the POST stage.
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