Maintenance and Service Guide: HP ap5000 All-In-One Point of Sale System

You can also use the F11 recovery tool to restore your original factory hard drive image. Refer to
Using F11 Recovery on page 74.
Microsoft Windows XP Backup and Recovery
In Microsoft Windows XP, use HP Backup and Recovery Manager to back up individual files and
folders, back up the entire hard drive, create recovery points, or create a recovery disc set. In case of
system failure, you can use the backup files to restore the contents of your computer.
NOTE: HP Backup and Recovery is only available on some models with Windows XP. It is not
included with all Windows XP systems.
To create a backup using HP Backup and Recovery Manager or to recover information you previously
backed up, follow these steps:
1. Select Start > HP Backup and Recovery > HP Backup and Recovery Manager.
2. Follow the on-screen instructions to create a recovery disc set, back up your entire computer or
your files, or to recover your entire computer or your files.
The HP Backup and Recovery provides two basic recovery methods. The first, recovery of files and
folders, operates in Windows. The second, PC Recovery, requires a reboot to the recovery partition
or from the recovery disc set. To reboot to the recovery partition, press F11 at startup when you see
the message Press F11 for Emergency Recovery.
Using F11 Recovery
NOTE: The F11 recovery feature is only available for Microsoft Windows XP, Windows Vista, and
Windows 7 operating systems. It is not available for POSReady or FreeDOS operating systems.
CAUTION: Using F11 completely erases hard drive contents and reformats the hard drive. All files
you have created and any software installed on the computer are permanently removed. The F11
recovery tool reinstalls the operating system and HP programs and drivers that were installed at the
factory. Software not installed at the factory must be reinstalled.
To recover the original hard drive image using F11, follow these steps:
1. If possible, back up all personal files.
2. If possible, check for the presence of the HP Recovery partition: select Start, right-click
Computer, click Manage, and then click Disk Management.
NOTE: If the HP Recovery partition is not listed, you must recover your operating system and
programs using the Windows 7, Windows Vista, or Windows XP operating system DVD and the
Driver Recovery disc (both purchased separately on some models).
3. If the HP Recovery partition is listed, restart the computer, and then press F11 as soon as the
“Press <F11> for recovery” message is displayed on the screen.
4. Follow the on-screen instructions.
74 Appendix E Backup and Recovery