Software Instruction Manual

Troubleshooting 66
Troubleshooting
Troubleshooting table
Issue Troubleshooting
Data loss in Toolkit
Improper use of the Toolkit utilities and modification of the CONREP data files can
result in loss of critical data. Because of the potential data-loss risk, only
experienced individuals should use the Toolkit utilities. Before using the Toolkit, all
necessary precautions must be taken to ensure that mission-critical systems remain
online if a failure occurs.
Configuring options
using Toolkit utilities
Not all options can be configured using Toolkit utilities. Some options must be
configured manually or with other configuration utilities, which are available
online, before they can be used with the Toolkit. For more information on
configuration, see the option documentation.
Input files for
HPONCFG
Because the -w argument does not capture certain types of information, such as the
administrator password, data files created with HPONCFG using the -w argument
cannot then be used as input files for HPONCFG, unless they are modified first.
Sample script files
The script files and script segments in this guide are provided only as examples.
You must modify the scripts for your environment. When creating or modifying your
own scripts, the pause command is a valuable tool to help you determine that each
step of the script is functioning as desired.
HP ProLiant drivers
HP ProLiant drivers must be added during Windows® PE customization to ensure
the Toolkit utilities function properly. See the readme.txt file provided.
WMI support
HP software requires that WMI support be enabled to function in Windows® PE
properly.
Non-functioning IFHW
IFHW is case-sensitive. Incorrect case, misspellings, and incorrect spacing cause
the query to fail.
CONREP version
compatibility
The file format for the DOS version of CONREP and the current version of CONREP
are not compatible.
HPACUSCRIPTING
support
HPACUSCRIPTING supports only HP Smart Array controllers. Review the
HPACUSCRIPTING documentation for the latest information.
Booting from a USB
drive key
Booting from a USB drive key is supported only on certain ProLiant servers. For
more information, see the HP Insight Foundation suite for ProLiant website
(
http://www.hp.com/go/foundation).
Customizing the
DEPLOYSERVER.CMD
script
The IFHW and HWQUERY utilities can be used to customize the
DEPLOYSERVER.CMD script for your environment. For more information about
these utilities, see the Toolkit utilities (on page 26) section.
SETBOOTORDER
changes
Any changes you make to the SETBOOTORDER will take effect at the next reboot.