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ﻞﻤﻌﻟﺍ ﻲﻓ ﻉﻭﺮﺸﻟﺍ

Summary of content (19 pages)

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‫ﺍﻟﺸﺮﻭﻉ ﻓﻲ ﺍﻟﻌﻤﻞ‬
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‫ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻟﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﻣﻨﺘﺠﺎﺕ ‪ HP‬ﻭﺧﺪﻣﺎﺗﻬﺎ‪ ,‬ﺯﺭ ﻣﻮﻗﻊ ﺍﻟﻮﻳﺐ ﻟـ ‪ HP‬ﻋﻠﻰ‬ ‫‪.http://www.hp.com/‬‬ ‫© ‪.Copyright 2010 Hewlett-Packard Development Company, L.P‬‬ ‫ﻳﻌﺪ ﻛﻞ ﻣﻦ ‪ Windows‬ﻭ ‪ Windows Vista‬ﻋﻼﻣﺎﺕ ﺗﺠﺎﺭﻳﺔ ﻣﺴﺠﻠﺔ ﻓﻲ ﺍﻟﻮﻻﻳﺎﺕ ﺍﻟﻤﺘﺤﺪﺓ ﺍﻷﻣﺮﻳﻜﻴﺔ ﻟﺸﺮﻛﺔ‬ ‫‪.Microsoft Corporation‬‬ ‫ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﻮﺍﺭﺩﺓ ﻓﻲ ﻫﺬﺍ ﺍﻟﺪﻟﻴﻞ ﻋﺮﺿﺔ ﻟﻠﺘﻐﻴﻴﺮ ﺩﻭﻥ ﺇﺷﻌﺎﺭ ﻣﺴﺒﻖ‪ .‬ﺍﻟﻀﻤﺎﻧﺎﺕ ﺍﻟﻮﺣﻴﺪﺓ ﻟﻤﻨﺘﺠﺎﺕ ‪ HP‬ﻭﺧﺪﻣﺎﺗﻬﺎ‬ ‫ﻫﻲ ﺗﻠﻚ ﺍﻟﻤﻌﻠﻦ ﻋﻨﻬﺎ ﺿﻤﻦ ﺑﻨﻮﺩ ﺑﻴﺎﻥ ﺍﻟﻀﻤﺎﻥ ﺍﻟﺼﺮﻳﺢ ﺍﻟﻤﺮﻓﻖ ﻣﻊ ﻣﺜﻞ ﻫﺬﻩ ﺍﻟﻤﻨﺘﺠﺎﺕ ﻭﺍﻟﺨﺪﻣﺎﺕ‪ .
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‫ﺍﺗﻔﺎﻗﻴﺔ ﺗﺮﺧﻴﺺ ﺍﻟﻤﺴﺘﺨﺪﻡ ﺍﻟﻨﻬﺎﺋﻲ )‪(EULA‬‬ ‫ﻋﻨﺪ ﻗﻴﺎﻣﻚ ﺑﺘﺜﺒﻴﺖ ﺃﻳﺔ ﺍﻟﻤﻨﺘﺠﺎﺕ ﺍﻟﺒﺮﻣﺠﻴﺔ ﺍﻟﺘﻲ ﺳﺒﻖ ﺗﺜﺒﻴﺘﻬﺎ ﻓﻲ ﻫﺬﺍ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺃﻭ ﻧﺴﺨﻬﺎ‪ ،‬ﺃﻭ ﺗﻨﺰﻳﻠﻬﺎ‪ ،‬ﺃﻭ‬ ‫ﺍﺳﺘﺨﺪﺍﻣﻬﺎ‪ ،‬ﻓﺈﻧﻚ ﺗﻮﺍﻓﻖ ﻋﻠﻰ ﺍﻻﻟﺘﺰﺍﻡ ﺑﺸﺮﻭﻁ ﺍﺗﻔﺎﻗﻴﺔ ﺍﻟﺘﺮﺧﻴﺺ ‪ EULA‬ﻫﺬﻩ‪ .‬ﺇﺫﺍ ﻟﻢ ﺗﻮﺍﻓﻖ ﻋﻠﻰ ﺷﺮﻭﻁ‬ ‫ﺍﻟﺘﺮﺧﻴﺺ ﻫﺬﻩ‪ ،‬ﻓﺈﻥ ﺍﻟﺤﻞ ﺍﻟﻮﺣﻴﺪ ﻫﻮ ﺇﺭﺟﺎﻉ ﺍﻟﻤﻨﺘﺞ ﺍﻟﺬﻱ ﻟﻢ ﻳﺘﻢ ﺍﺳﺘﺨﺪﺍﻣﻪ ﺑﺎﻟﻜﺎﻣﻞ )ﺃﺟﻬﺰﺓ ﻭﺑﺮﺍﻣﺞ( ﺧﻼﻝ ‪١٤‬‬ ‫ﻳﻮﻣﺎً ﺇﻟﻰ ﺍﻟﺸﺨﺺ ﺍﻟﻤﺴﺆﻭﻝ ﻋﻦ ﺇﻋﺎﺩﺓ ﺛﻤﻦ ﺍﻟﺸﺮﺍء ﻭﻓﻘﺎً ﻟﺴﻴﺎﺳﺔ ﺇﺭﺟﺎﻉ ﺛﻤﻦ ﺍﻟﺸﺮﺍء ﺍﻟﺨﺎﺻﺔ ﺑﺎﻟﻤﻜﺎﻥ ﺍﻟﺬﻱ‬ ‫ﻗﻤﺖ ﺑﺎﻟﺸﺮﺍء ﻣﻨﻪ‪ .
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‫ﻣﻌﻠﻮﻣﺎﺕ ﺍﻟﻀﻤﺎﻥ‬ ‫ﻳﻤﻜﻨﻚ ﺍﻟﻌﺜﻮﺭ ﻋﻠﻰ ‪) HP Limited Warranty‬ﺍﻟﻀﻤﺎﻥ ﺍﻟﻤﺤﺪﻭﺩ ﻣﻦ ‪ (HP‬ﺍﻟﺼﺮﻳﺢ ﺍﻟﻤﻨﻄﺒﻖ ﻋﻠﻰ ﻣﻨﺘﺠﻚ ﻓﻲ ﻗﺎﺋﻤﺔ‬ ‫‪) start‬ﺍﺑﺪﺃ( ﻟﻠﻜﻤﺒﻴﻮﺗﺮ ﻭ‪/‬ﺃﻭ ﻓﻲ ﻗﺮﺹ ﻣﻀﻐﻮﻁ‪/‬ﻗﺮﺹ ‪ DVD‬ﻳﺘﻮﻓﺮ ﻓﻲ ﺍﻟﻌﻠﺒﺔ‪ .‬ﻗﺪ ﺗﻮﻓﺮ ﺑﻌﺪ ﺍﻟﺒﻠﺪﺍﻥ‪/‬ﺍﻟﻤﻨﺎﻃﻖ ﺿﻤﺎ ًﻧﺎ‬ ‫ً‬ ‫ً‬ ‫ﻣﺤﺪﻭ ًﺩﺍ‬ ‫ﻣﻄﺒﻮﻋﺎ‪ ,‬ﻳﻤﻜﻨﻚ ﻃﻠﺐ ﻧﺴﺨﺔ‬ ‫ﻣﻄﺒﻮﻋﺎ ﻣﻦ ‪ HP‬ﻓﻲ ﺍﻟﻌﻠﺒﺔ‪ .‬ﻓﻲ ﺗﻠﻚ ﺍﻟﺒﻠﺪﺍﻥ‪/‬ﺍﻟﻤﻨﺎﻃﻖ ﺣﻴﺚ ﻟﻢ ﻳﺘﻮﻓﺮ ﺍﻟﻀﻤﺎﻥ‬ ‫ﻣﻄﺒﻮﻋﺔ ﻣﻦ ‪ www.hp.
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‫ﺍﻹﻋﺪﺍﺩ ﺍﻷﺳﺎﺳﻲ‬ ‫‪١‬‬ ‫ّ‬ ‫ﻓﻚ ﺍﻟﻌﺒﻮﺓ‬ ‫ﻗﺪ ﻳﺨﺘﻠﻒ ﻟﻮﻥ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻭﻣﻴﺰﺍﺗﻪ ﻭﺍﻟﺨﻴﺎﺭﺍﺕ ﺍﻟﺨﺎﺻﺔ ﺑﻪ‪.‬‬ ‫‪١‬‬ ‫‪٤‬‬ ‫ﺍﻟﻤﻜﻮﻥ‬ ‫‪٢‬‬ ‫‪٣‬‬ ‫ﺍﻟﻤﻜﻮﻥ‬ ‫‪١‬‬ ‫ﻣﺤﻮﻝ ﺍﻟﺘﻴﺎﺭ ﺍﻟﻤﺘﻨﺎﻭﺏ‬ ‫‪٣‬‬ ‫ﺍﻟﺒﻄﺎﺭﻳﺔ‬ ‫‪٢‬‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫‪٤‬‬ ‫ﺳﻠﻚ ﺍﻟﻄﺎﻗﺔ‬ ‫ﻳﺨﺘﻠﻒ ﺷﻜﻞ ﺍﻟﺒﻄﺎﺭﻳﺎﺕ ﻭﺃﺳﻼﻙ ﺍﻟﻄﺎﻗﺔ ﺑﺎﺧﺘﻼﻑ ﺍﻟﺒﻠﺪ ﺃﻭ ﺍﻟﻤﻨﻄﻘﺔ‪.
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‫ﺍﻹﻋﺪﺍﺩ ﺍﻷﺳﺎﺳﻲ‬ ‫‪٢‬‬ ‫ﺇﺩﺧﺎﻝ ﺍﻟﺒﻄﺎﺭﻳﺔ‬ ‫ﺗﺤﺬﻳﺮ‪ :‬ﻟﻠﺘﻘﻠﻴﻞ ﻣﻦ ﻣﺸﺎﻛﻞ ﺍﻷﻣﺎﻥ ﺍﻟﻤﺤﺘﻤﻠﺔ‪ ،‬ﺍﺳﺘﺨﺪﻡ ﻓﻘﻂ ﻣﺤﻮﻝ ﺍﻟﺘﻴﺎﺭ ﺍﻟﻤﺘﻨﺎﻭﺏ ﺃﻭ ﺍﻟﺒﻄﺎﺭﻳﺔ ﺍﻟﻤﺰﻭﺩﺓ ﺑﺎﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﺃﻭ ﻣﺤﻮﻝ‬ ‫ً‬ ‫ﻣﺘﻮﺍﻓﻘﺎ ﺃﻭ ﺑﻄﺎﺭﻳﺔ ﻣﺘﻮﺍﻓﻘﺔ ﻳﺘﻢ ﺷﺮﺍﺅﻫﻤﺎ ﻛﻤﻠﺤﻖ ﻣﻦ‬ ‫ﺍﻟﺘﻴﺎﺭ ﺍﻟﻤﺘﻨﺎﻭﺏ ﺍﻟﺒﺪﻳﻞ ﺃﻭ ﺍﻟﺒﻄﺎﺭﻳﺔ ﺍﻟﺒﺪﻳﻠﺔ ﻣﻦ ‪ ،HP‬ﺃﻭ ﻣﺤﻮﻝ ﺗﻴﺎﺭ ﻣﺘﻨﺎﻭﺏ‬ ‫ﻗﺒﻞ ‪.
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‫ﺍﻹﻋﺪﺍﺩ ﺍﻷﺳﺎﺳﻲ‬ ‫ً‬ ‫ّ‬ ‫ﻭﻳﺒﻴﺾ ﺿﻮء ﺍﻟﺒﻄﺎﺭﻳﺔ‪.‬‬ ‫ﻣﺘﺼﻼ ﺑﻄﺎﻗﺔ ﺧﺎﺭﺟﻴﺔ ﺣﺘﻰ ﻳﺘﻢ ﺷﺤﻦ ﺍﻟﺒﻄﺎﺭﻳﺔ ﺑﺎﻟﻜﺎﻣﻞ‬ ‫ﺍﺗﺮﻙ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﻳﻤﻜﻦ ﺃﻥ ﺗﻘﻮﻡ ﺍﻟﺒﻄﺎﺭﻳﺔ ﺍﻟﺘﻲ ﺗﻢ ﺷﺤﻨﻬﺎ ﺑﺸﻜﻞ ﺟﺰﺋﻲ ﺑﺘﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﻌﺪ ﺇﻛﻤﺎﻝ ﺇﻋﺪﺍﺩ ﺍﻟﺒﺮﻧﺎﻣﺞ‪ ،‬ﺇﻻ ﺃﻥ ﻋﺮﺽ‬ ‫ﺷﺤﻦ ﺍﻟﺒﻄﺎﺭﻳﺔ ﻟﻦ ﻳﺘﺴﻢ ﺑﺎﻟﺪﻗﺔ ﺣﺘﻰ ﻳﺘﻢ ﺷﺤﻦ ﺍﻟﺒﻄﺎﺭﻳﺔ ﺍﻟﺠﺪﻳﺪﺓ ﺑﺸﻜﻞ ﻛﺎﻣﻞ‪ .‬ﻳﻈﻞ ﺿﻮء ﺍﻟﺒﻄﺎﺭﻳﺔ )ﻓﻲ ﻣﻘﺪﻣﺔ‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ( ﻣﻀﺎ ًء ﻭﻗﺖ ﺷﺤﻨﻬﺎ‪.‬‬ ‫‪٤‬‬ ‫ﻓﺘﺢ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫‪٥‬‬ ‫ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﺇﺫﺍ ﺗﻌﺬﺭ ﻋﻠﻴﻚ ﺑﺪء ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ,‬ﻓﺘﺄﻛﺪ ﻣﻦ ﺃﻥ ﺍﺗﺼﺎﻻﺕ ﺳﻠﻚ ﺍﻟﻄﺎﻗﺔ ﻭﻣﺤﻮﻝ ﺍﻟﺘﻴﺎﺭ ﺍﻟﻤﺘﻨﺎﻭﺏ ﺁﻣﻨﺔ‪.
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‫ﺍﻹﻋﺪﺍﺩ ﺍﻷﺳﺎﺳﻲ‬ ‫‪٦‬‬ ‫ﺇﻋﺪﺍﺩ ﺍﻟﺒﺮﺍﻣﺞ‬ ‫ﺑﻌﺪ ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ,‬ﺗﺒﺪﺃ ﻋﻤﻠﻴﺔ ﺇﻋﺪﺍﺩ ﺍﻟﺒﺮﻧﺎﻣﺞ‪ .‬ﺳﺘﺮﺷﺪﻙ ﺍﻹﺭﺷﺎﺩﺍﺕ ﺍﻟﻈﺎﻫﺮﺓ ﻋﻠﻰ ﺍﻟﺸﺎﺷﺔ ﻓﻲ ﺇﻋﺪﺍﺩ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ‬ ‫ﺑﻚ ﻭﺗﺴﺠﻴﻠﻪ‪ .‬ﺑﻌﺪ ﺍﻻﺳﺘﺠﺎﺑﺔ ﻟﻤﻄﺎﻟﺒﺔ ﺍﻹﻋﺪﺍﺩ‪ ,‬ﻳﺠﺐ ﻋﻠﻴﻚ ﺇﻛﻤﺎﻝ ﺇﺟﺮﺍء ﺍﻹﻋﺪﺍﺩ ﺗﻤﺎﻣًﺎ ﺩﻭﻥ ﺍﻧﻘﻄﺎﻉ‪ .‬ﺣﺪﺩ ﻟﻐﺘﻚ ﺑﻌﻨﺎﻳﺔ‪.‬‬ ‫ﻓﻲ ﺑﻌﺾ ﺍﻟﻄﺮﺯ‪ ،‬ﻳﺘﻢ ﺣﺬﻑ ﻟﻐﺎﺕ ﻻ ﻳﺘﻢ ﺍﺧﺘﻴﺎﺭﻫﺎ ﻣﻦ ﺍﻟﻨﻈﺎﻡ ﻭﻻ ﻳﻤﻜﻦ ﺍﺳﺘﻌﺎﺩﺗﻬﺎ ﺃﺛﻨﺎء ﺇﻋﺪﺍﺩ ﺍﻟﺒﺮﻧﺎﻣﺞ‪.
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‫ﺛﻢ ﻣﺎﺫﺍ؟‬ ‫ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﻣﻌﻠﻮﻣﺎﺕ ﺑﺎﻟﺘﻔﺼﻴﻞ ﺣﻮﻝ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪ ،‬ﻣﺜﻞ ﺇﺩﺍﺭﺓ ﺍﻟﻄﺎﻗﺔ ﻭﻣﺤﺮﻛﺎﺕ ﺍﻷﻗﺮﺍﺹ ﻭﺍﻟﺬﺍﻛﺮﺓ‬ ‫ﻭﺍﻟﺤﻤﺎﻳﺔ ﻭﻣﻴﺰﺍﺕ ﺃﺧﺮﻯ‪ ،‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Start‬ﺍﺑﺪﺃ(‪ ،‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Help and Support‬ﺗﻌﻠﻴﻤﺎﺕ ﻭﺩﻋﻢ(‪ ،‬ﺛﻢ ﺍﻧﻘﺮ‬ ‫ﻓﻮﻕ ‪) User Guides‬ﺃﺩﻟﺔ ﺍﻟﻤﺴﺘﺨﺪﻡ(‪ .‬ﻟﻴﺲ ﺍﻻﺗﺼﺎﻝ ﺑﺎﻹﻧﺘﺮﻧﺖ ﺿﺮﻭﺭﻳًﺎ ﻟﻠﻮﺻﻮﻝ ﺇﻟﻰ ﺃﺩﻟﺔ ﺍﻟﻤﺴﺘﺨﺪﻡ ﺍﻟﻤﻮﺟﻮﺩﺓ ﻓﻲ‬ ‫‪) Help and Support‬ﺗﻌﻠﻴﻤﺎﺕ ﻭﺩﻋﻢ(‪.‬‬ ‫‪User Guides‬‬ ‫(‬ ‫)‬ ‫‪Help and Support‬‬ ‫)‬ ‫(‬ ‫ﻗﺪ ﻳﺘﻢ ﺗﺰﻭﻳﺪ ﻗﺮﺹ ‪) User Guides‬ﺃﺩﻟﺔ ﺍﻟﻤﺴﺘﺨﺪﻡ( ﺑﺎﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪.
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‫ﺛﻢ ﻣﺎﺫﺍ؟‬ ‫ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻟﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﺘﻨﻈﻴﻤﻴﺔ ﻭﻣﻌﻠﻮﻣﺎﺕ ﺍﻷﻣﺎﻥ ﻭﻣﻌﻠﻮﻣﺎﺕ ﺍﻟﺘﺨﻠﺺ ﻣﻦ ﺍﻟﺒﻄﺎﺭﻳﺔ‪ ،‬ﺭﺍﺟﻊ ﺇﺷﻌﺎﺭﺍﺕ‬ ‫ﺗﻨﻈﻴﻤﻴﺔ ﻭﻭﻗﺎﺋﻴﺔ ﻭﺑﻴﺌﻴﺔ‪ .‬ﻟﻠﻮﺻﻮﻝ ﺇﻟﻰ ﺍﻹﺷﻌﺎﺭﺍﺕ‪ ،‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Start‬ﺍﺑﺪﺃ(‪ ،‬ﺍﻗﺮ ﻓﻮﻕ ‪Help and Support‬‬ ‫)ﺗﻌﻠﻴﻤﺎﺕ ﻭﺩﻋﻢ(‪ ،‬ﺛﻢ ﺍﻧﻘﺮ ﻓﻮﻕ ‪) User Guides‬ﺃﺩﻟﺔ ﺍﻟﻤﺴﺘﺨﺪﻡ(‪ ،‬ﺃﻭ ﺭﺍﺟﻊ ﻗﺮﺹ ‪) User Guides‬ﺃﺩﻟﺔ ﺍﻟﻤﺴﺘﺨﺪﻡ(‬ ‫ﺍﻟﻤﺮﻓﻖ ﺑﺒﻌﺾ ﺍﻟﻄﺮﺯ‪.
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‫ﺛﻢ ﻣﺎﺫﺍ؟‬ ‫ﻹﻧﺸﺎء ﺍﻟﻨﺴﺦ ﺍﻻﺣﺘﻴﺎﻃﻲ ﺑﻮﺍﺳﻄﺔ ‪) Backup and Restore Center‬ﻣﺮﻛﺰ ﺍﻟﻨﺴﺦ ﺍﻻﺣﺘﻴﺎﻃﻲ ﻭﺍﻻﺳﺘﻌﺎﺩﺓ(‪ ,‬ﺍﺗﺒﻊ ﻫﺬﻩ‬ ‫ﺍﻟﺨﻄﻮﺍﺕ‪:‬‬ ‫ﺗﺄﻛﺪ ﻣﻦ ﺗﻮﺻﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﻤﺼﺪﺭ ﻃﺎﻗﺔ ﻣﻦ ﺗﻴﺎﺭ ﻣﺘﻨﺎﻭﺏ ﻗﺒﻞ ﺑﺪء ﻋﻤﻠﻴﺔ ﺍﻟﻨﺴﺦ ﺍﻻﺣﺘﻴﺎﻃﻲ‪.‬‬ ‫ﻗﺪ ﺗﺴﺘﻤﺮ ﻋﻤﻠﻴﺔ ﺍﻟﻨﺴﺦ ﺍﻻﺣﺘﻴﺎﻃﻲ ﺃﻛﺜﺮ ﻣﻦ ﺳﺎﻋﺔ‪ً ،‬‬ ‫ﻭﻓﻘﺎ ﻟﺤﺠﻢ ﺍﻟﻤﻠﻒ ﻭﺳﺮﻋﺔ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫‪ .١‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Start‬ﺍﺑﺪﺃ(‪ ،‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) All Programs‬ﻛﺎﻓﺔ ﺍﻟﺒﺮﺍﻣﺞ(‪ ،‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Maintenance‬ﺻﻴﺎﻧﺔ(‪ ،‬ﺛﻢ‬ ‫ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Backup and Restore Center‬ﻣﺮﻛﺰ ﺍﻟﻨﺴﺦ ﺍﻻﺣﺘﻴﺎﻃﻲ ﻭﺍﻻﺳﺘﻌﺎﺩﺓ(‪.‬‬ ‫‪ .
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‫ﺛﻢ ﻣﺎﺫﺍ؟‬ ‫ﺗﺤﺪﻳﺚ ﺍﻟﺒﺮﺍﻣﺞ‬ ‫ﻳﻤﻜﻦ ﺃﻥ ﺗﺘﺎﺡ ﺍﻹﺻﺪﺍﺭﺍﺕ ﺍﻟﻤﺤﺪﺛﺔ ﻣﻦ ﺍﻟﺒﺮﺍﻣﺞ ﺍﻟﺘﻲ ﻳﺘﻢ ﺗﻮﻓﻴﺮﻫﺎ ﻣﻊ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺇﻣﺎ ﻣﻦ ﺧﻼﻝ ﺍﻷﺩﺍﺓ ﺍﻟﻤﺴﺎﻋﺪﺓ ‪HP‬‬ ‫‪ Update‬ﺃﻭ ﻣﻦ ﻋﻠﻰ ﻣﻮﻗﻊ ‪ HP‬ﻋﻠﻰ ﺍﻟﻮﻳﺐ‪.‬‬ ‫ﺗﻘﻮﻡ ﺍﻷﺩﺍﺓ ﺍﻟﻤﺴﺎﻋﺪﺓ ‪ HP Update‬ﺗﻠﻘﺎﺋﻴًﺎ ﺑﺎﻟﺒﺤﺚ ﻋﻦ ﺗﺤﺪﻳﺜﺎﺕ ﻟﻠﺒﺮﺍﻣﺞ ﻣﻦ ﻗﺒﻞ ‪ .HP‬ﻳﺘﻢ ﺗﺸﻐﻴﻞ ﺍﻷﺩﺍﺓ ﺍﻟﻤﺴﺎﻋﺪﺓ ﺑﻔﻮﺍﺻﻞ‬ ‫ﺯﻣﻨﻴﺔ ﻣﺤﺪﺩﺓ ﻭﺗﻘ ّﺪﻡ ﻗﺎﺋﻤﺔ ﺑﺘﻨﺒﻴﻬﺎﺕ ﺍﻟﺪﻋﻢ‪ ,‬ﻣﺜﻞ ﺗﺤﺴﻴﻨﺎﺕ ﺍﻷﻣﺎﻥ ﻭﺗﺤﺪﻳﺜﺎﺕ ﺑﺨﺼﻮﺹ ﺍﻟﺒﺮﺍﻣﺞ ﻭﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﺍﻻﺧﺘﻴﺎﺭﻳﺔ‪.‬‬ ‫ﻳﻤﻜﻨﻚ ﺍﻟﺘﺤﻘﻖ ﻣﻦ ﺍﻟﺘﺤﺪﻳﺜﺎﺕ ﻳﺪﻭﻳًﺎ ﻓﻲ ﺃﻱ ﻭﻗﺖ‪ .
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‫ﺛﻢ ﻣﺎﺫﺍ؟‬ ‫‪ .٣‬ﺍﺳﺘﺨﺪﻡ ﻣﻔﺎﺗﻴﺢ ﺍﻷﺳﻬﻢ ﻟﺘﺤﺪﻳﺪ ‪) File‬ﻣﻠﻒ(‪ ،‬ﺛﻢ ﺣﺪﺩ ‪) System Information‬ﻣﻌﻠﻮﻣﺎﺕ ﺍﻟﻨﻈﺎﻡ(‪.‬‬ ‫‪ .٤‬ﺍﺿﻐﻂ ‪ esc‬ﻣﻦ ﺃﺟﻞ ﺍﻟﻌﻮﺩﺓ ﺇﻟﻰ ﻗﺎﺋﻤﺔ ‪) File‬ﻣﻠﻒ(‪.‬‬ ‫‪ .٥‬ﺑﻮﺍﺳﻄﺔ ﻣﻔﺎﺗﻴﺢ ﺍﻷﺳﻬﻢ‪ ،‬ﺣﺪﺩ ‪) Ignore Changes and Exit‬ﺗﺠﺎﻫﻞ ﺍﻟﺘﻐﻴﻴﺮﺍﺕ ﻭﺍﻹﻧﻬﺎء(‪ ،‬ﺛﻢ ﺍﺗﺒﻊ ﺍﻹﺭﺷﺎﺩﺍﺕ‬ ‫ﺍﻟﻈﺎﻫﺮﺓ ﻋﻠﻰ ﺍﻟﺸﺎﺷﺔ‪.
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‫ﺛﻢ ﻣﺎﺫﺍ؟‬ ‫ﺏ‪ .‬ﺍﺗﺒﻊ ﺍﻹﺭﺷﺎﺩﺍﺕ ﺍﻟﺘﻲ ﺗﻈﻬﺮ ﻋﻠﻰ ﺍﻟﺸﺎﺷﺔ ﻟﺘﻨﺰﻳﻞ ﺍﻟﺘﺤﺪﻳﺪ ﺍﻟﺨﺎﺹ ﺑﻚ ﺇﻟﻰ ﻣﺤﺮﻙ ﺍﻷﻗﺮﺍﺹ ﺍﻟﺜﺎﺑﺖ‪.‬‬ ‫ﺳﺠﻞ ﺍﻟﻤﺴﺎﺭ ﺇﻟﻰ ﺍﻟﻤﻮﻗﻊ ﺍﻟﻤﻮﺟﻮﺩ ﻋﻠﻰ ﻣﺤﺮﻙ ﺍﻷﻗﺮﺍﺹ ﺍﻟﺜﺎﺑﺖ ﺍﻟﺬﻱ ﺳﻴﺘﻢ ﺗﻨﺰﻳﻞ ﺗﺤﺪﻳﺚ ‪ BIOS‬ﻋﻠﻴﻪ‪.‬‬ ‫ﺳﺘﺤﺘﺎﺝ ﺇﻟﻰ ﺍﻟﻮﺻﻮﻝ ﺇﻟﻰ ﻫﺬﺍ ﺍﻟﻤﺴﺎﺭ ﻋﻨﺪﻣﺎ ﺗﻜﻮﻥ ﻣﺴﺘﻌ ًﺪﺍ ﻟﺘﺜﺒﻴﺖ ﺍﻟﺘﺤﺪﻳﺚ‪.‬‬ ‫ﺇﺫﺍ ﻗﻤﺖ ﺑﺘﻮﺻﻴﻞ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﺸﺒﻜﺔ‪ ،‬ﻗﻢ ﺑﺎﺳﺘﺸﺎﺭﺓ ﻣﺴﺆﻭﻝ ﺍﻟﺸﺒﻜﺔ ﻗﺒﻞ ﺗﺜﺒﻴﺖ ﺃﻱ ﺗﺤﺪﻳﺜﺎﺕ ﻟﺒﺮﺍﻣﺞ‪ ،‬ﺧﺎﺻﺔ‬ ‫ﺗﺤﺪﻳﺜﺎﺕ ‪ BIOS‬ﺍﻟﻨﻆﺍﻡ‪.‬‬ ‫ﺗﺨﺘﻠﻒ ﺇﺟﺮﺍءﺍﺕ ﺗﺜﺒﻴﺖ ‪ .BIOS‬ﺍﺗﺒﻊ ﺃﻱ ﺇﺭﺷﺎﺩﺍﺕ ﺗﻈﻬﺮ ﻋﻠﻰ ﺍﻟﺸﺎﺷﺔ ﺑﻌﺪ ﺍﻛﺘﻤﺎﻝ ﻋﻤﻠﻴﺔ ﺍﻟﺘﻨﺰﻳﻞ‪ .
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‫ﻣﻌﻠﻮﻣﺎﺕ ﻋﻦ ﺍﻟﻤﻨﺘﺞ ﻭﺣﻞ ﺍﻟﻤﺸﻜﻼﺕ‬ ‫ﻃﺎﻗﺔ ﺍﻹﺩﺧﺎﻝ‬ ‫ﻗﺪ ﺗﻜﻮﻥ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﻤﺬﻛﻮﺭﺓ ﻓﻲ ﻫﺬﺍ ﺍﻟﻘﺴﻢ ﺣﻮﻝ ﺍﻟﻄﺎﻗﺔ ﻣﻔﻴﺪﺓ ﺇﺫﺍ ﻛﻨﺖ ﺗﺨﻄﻂ ﻻﺻﻄﺤﺎﺏ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻣﻌﻚ ﺃﺛﻨﺎء ﺍﻟﺴﻔﺮ‪.‬‬ ‫ﻳﻌﻤﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﻮﺍﺳﻄﺔ ﻃﺎﻗﺔ ﺍﻟﺘﻴﺎﺭ ﺍﻟﻤﺴﺘﻤﺮ‪ ،‬ﺍﻟﺘﻲ ﻳﻤﻜﻦ ﺗﺰﻭﻳﺪﻫﺎ ﺑﻮﺍﺳﻄﺔ ﻣﺼﺪﺭ ﻃﺎﻗﺔ ﺗﻴﺎﺭ ﻣﺘﻨﺎﻭﺏ ﺃﻭ ﺗﻴﺎﺭ ﻣﺴﺘﻤﺮ‪.
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‫ﻣﻌﻠﻮﻣﺎﺕ ﻋﻦ ﺍﻟﻤﻨﺘﺞ ﻭﺣﻞ ﺍﻟﻤﺸﻜﻼﺕ‬ ‫ﺍﻟﺴﻔﺮ ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﺗﻢ ﺗﺼﻤﻴﻢ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻫﺬﺍ ﻟﻴﺼﺎﺣﺒﻚ ﻓﻲ ﺃﻣﺎﻛﻦ ﺍﻟﻌﻤﻞ ﻭﺍﻟﺘﺮﻓﻴﻪ‪ .‬ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﺃﻓﻀﻞ ﺍﻟﻨﺘﺎﺋﺞ‪ ،‬ﺍﺗﺒﻊ ﺗﻠﻤﻴﺤﺎﺕ ﺍﻟﺴﻔﺮ‬ ‫ﻭﺍﻟﺸﺤﻦ ﻫﺬﻩ‪.‬‬ ‫ﻗﻢ ﺑﺘﺠﻬﻴﺰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﻠﺴﻔﺮ ﺃﻭ ﺍﻟﺸﺤﻦ‪:‬‬ ‫‪ .١‬ﻗﻢ ﺑﺈﺟﺮﺍء ﻧﺴﺦ ﺍﺣﺘﻴﺎﻃﻲ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‪.‬‬ ‫‪ .٢‬ﻗﻢ ﺑﺈﺯﺍﻟﺔ ﻛﺎﻓﺔ ﺍﻷﻗﺮﺍﺹ ﻭﺑﻄﺎﻗﺎﺕ ﺍﻟﻮﺳﺎﺋﻂ ﺍﻟﺨﺎﺭﺟﻴﺔ‪ ،‬ﻣﺜﻞ ﺍﻟﺒﻄﺎﻗﺎﺕ ﺍﻟﺮﻗﻤﻴﺔ‪.
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‫ﻣﻌﻠﻮﻣﺎﺕ ﻋﻦ ﺍﻟﻤﻨﺘﺞ ﻭﺣﻞ ﺍﻟﻤﺸﻜﻼﺕ‬ ‫ﺍﻟﻌﻨﺎﻳﺔ ﺍﻟﺮﻭﺗﻴﻨﻴﺔ‬ ‫ﺗﻨﻈﻴﻒ ﺷﺎﺷﺔ ﺍﻟﻌﺮﺽ‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻟﺘﺠﻨﺐ ﺣﺪﻭﺙ ﺗﻠﻒ ﺩﺍﺋﻢ ﻟﻠﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﻻ ﺗﻘﻢ ﺃﺑ ًﺪﺍ ﺑﺮﺵ ﺍﻟﻤﺎء‪ ،‬ﺃﻭ ﺳﻮﺍﺋﻞ ﺍﻟﺘﻨﻈﻴﻒ‪ ،‬ﺃﻭ ﺍﻟﺴﻮﺍﺋﻞ ﺍﻟﻜﻴﻤﺎﻭﻳﺔ‬ ‫ﻋﻠﻰ ﺍﻟﺸﺎﺷﺔ‪.‬‬ ‫ﻹﺯﺍﻟﺔ ﺃﺛﺎﺭ ﺍﻟﺘﻠﻄﻴﺦ ﻭﺍﻟﻮﺑﺮ‪ ،‬ﻗﻢ ﺑﺘﻨﻈﻴﻒ ﺍﻟﺸﺎﺷﺔ ﺑﺸﻜﻞ ﻣﺘﻜﺮﺭ ﺑﻘﻄﻌﺔ ﻗﻤﺎﺵ ﻧﺎﻋﻤﺔ ﺟﺎﻓﺔ ﺧﺎﻟﻴﺔ ﻣﻦ ﺍﻟﻮﺑﺮ‪ .‬ﺇﺫﺍ ﻛﺎﻧﺖ ﺍﻟﺸﺎﺷﺔ‬ ‫ﺗﺤﺘﺎﺝ ﺇﻟﻰ ﺍﻟﻤﺰﻳﺪ ﻣﻦ ﺍﻟﺘﻨﻈﻴﻒ‪ ،‬ﻓﺎﺳﺘﺨﺪﻡ ﻣﻤﺎﺳﺢ ﻣﻀﺎﺩﺓ ﻟﻠﻜﻬﺮﺑﺎء ﺍﻹﺳﺘﺎﺗﻴﻜﻴﺔ ﺗﻢ ﺗﺮﻃﻴﺒﻬﺎ ﻣﻦ ﻗﺒﻞ ﺃﻭ ﻣﻨﻈﻒ ﺷﺎﺷﺔ ﻣﻀﺎ ًﺩﺍ‬ ‫ﻟﻠﻜﻬﺮﺑﺎء ﺍﻹﺳﺘﺎﺗﻴﻜﻴﺔ‪.
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‫ﻣﻌﻠﻮﻣﺎﺕ ﻋﻦ ﺍﻟﻤﻨﺘﺞ ﻭﺣﻞ ﺍﻟﻤﺸﻜﻼﺕ‬ ‫ﺣﻞ ﺍﻟﻤﺸﻜﻼﺕ ﺑﺴﺮﻋﺔ‬ ‫ﻳﺘﻌﺬﺭ ﻋﻠﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﺪء ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﺇﺫﺍ ﻟﻢ ﻳﺘﻢ ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻋﻨﺪﻣﺎ ﺗﻘﻮﻡ ﺑﺎﻟﻀﻐﻂ ﻋﻠﻰ ﺯﺭ ﺍﻟﻄﺎﻗﺔ‪ ،‬ﻓﺮﺑﻤﺎ ﻟﻢ ﺗﺘﻮﻓﺮ ﺍﻟﻄﺎﻗﺔ ﺍﻟﻜﺎﻓﻴﺔ ﻟﻠﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫ﻗﺪ ﺗﺴﺎﻋﺪﻙ ﺍﻻﻗﺘﺮﺍﺣﺎﺕ ﺍﻟﺘﺎﻟﻴﺔ ﻋﻠﻰ ﺗﺤﺪﻳﺪ ﺳﺒﺐ ﺗﻌﺬﺭ ﺑﺪء ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪:‬‬ ‫ﻓﻲ ﺣﺎﻟﺔ ﺗﻮﺻﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﻤﺄﺧﺬ ﺍﻟﺘﻴﺎﺭ ﺍﻟﻤﺘﻨﺎﻭﺏ‪ ،‬ﺍﻓﺼﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺛﻢ ﻗﻢ ﺑﺘﻮﺻﻴﻞ ﺟﻬﺎﺯ ﻛﻬﺮﺑﺎﺋﻲ ﺁﺧﺮ ﺑﺎﻟﻤﺄﺧﺬ‬ ‫ﻟﻠﺘﺄﻛﺪ ﻣﻦ ﺃﻥ ﺍﻟﻤﺄﺧﺬ ﻳﻮﻓﺮ ﺍﻟﻄﺎﻗﺔ ﺍﻟﻜﺎﻓﻴﺔ‪.
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‫ﻣﻌﻠﻮﻣﺎﺕ ﻋﻦ ﺍﻟﻤﻨﺘﺞ ﻭﺣﻞ ﺍﻟﻤﺸﻜﻼﺕ‬ ‫ﺗﻮﺟﺪ ﺳﺨﻮﻧﺔ ﻏﻴﺮ ﻣﻌﺘﺎﺩﺓ ﺑﺎﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﻣﻦ ﺍﻟﻄﺒﻴﻌﻲ ﺃﻥ ﻳﻜﻮﻥ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺳﺎﺧ ًﻨﺎ ﺇﺫﺍ ﺗﻢ ﻟﻤﺴﻪ ﻭﻫﻮ ﻣﺴﺘﺨﺪﻣًﺎ‪ .‬ﻭﻟﻜﻦ ﺇﺫﺍ ﻛﺎﻧﺖ ﺳﺨﻮﻧﺔ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻏﻴﺮ ﻣﻌﺘﺎﺩﺓ‪ ،‬ﻓﻘﺪ‬ ‫ﻳﻌﻮﺩ ﺍﻟﺴﺒﺐ ﻓﻲ ﺫﻟﻚ ﺇﻟﻰ ﺇﻋﺎﻗﺔ ﻋﻤﻞ ﺇﺣﺪﻯ ﻓﺘﺤﺎﺕ ﺍﻟﺘﻬﻮﻳﺔ‪.‬‬ ‫ﺗﻌﺮﺽ ﻟﺴﺨﻮﻧﺔ ﺯﺍﺋﺪﺓ‪ ،‬ﻓﻘﻢ ﺑﺈﻳﻘﺎﻑ ﺗﺸﻐﻴﻠﻪ ﻟﻜﻲ ﻳﺒﺮﺩ ﻭﻳﺼﻞ ﺇﻟﻰ ﺩﺭﺟﺔ ﺣﺮﺍﺭﺓ ﺍﻟﻐﺮﻓﺔ‪ .‬ﺛﻢ‬ ‫ﺇﺫﺍ ﻛﻨﺖ ﺗﻌﺘﻘﺪ ﺑﺄﻥ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻗﺪ ّ‬ ‫ﺗﺄﻛﺪ ﻣﻦ ﻋﺪﻡ ﻭﺟﻮﺩ ﻣﺎ ﻳﻌﻴﻖ ﻓﺘﺤﺎﺕ ﺍﻟﺘﻬﻮﻳﺔ ﺃﺛﻨﺎء ﺍﺳﺘﺨﺪﺍﻣﻚ ﻟﻠﻜﻤﺒﻴﻮﺗﺮ‪.