Service manual

Chapter 4 Diagnostics

Table 4-2. POST Error Codes

Code Description Problem/Solution

0000 System Board error POST has detected a failure limited to the system board internal

functions.

To verify this error:

1. Reboot the Netserver.

Skipping this error message and continuing may result in

unstable behavior, or a system hang during the boot process.

2. If this error continues, the system board may need to be

replaced. Contact your service representative to replace your

Netserver.

0010 BIOS problem The PC configuration has been lost, cleared, corrupted, or has

not been initialized. When the HP Netserver remains unplugged

for a long period of time, the battery will discharge and not

provide enough current to keep the CMOS memory powered.

To correct this:

1. Verify the battery is properly inserted.

2. If necessary, replace the battery as described later in this

chapter.

3. Run the Setup Utility to re-configure your Netserver.

0011 Battery problem The Netserver BIOS is not responding due to a possible battery

discharge. If the HP Netserver was unplugged for a long period

of time, the battery will discharge and not provide enough

current to keep the system date and time current.

To correct this:

1. Verify the battery is properly inserted.

2. If necessary, replace the battery.

3. Set time and date using the Setup Utility and in your

operating system, if necessary.

0012 BIOS initialization

problem

The HP Netserver configuration has been cleared or has not

been initialized.

Run the Setup Utility to re-configure your Netserver.

0020 ISA initialization

problem

(This does not apply

to LP 1000r)

The ROM on the accessory board is bad or the board has a

conflict with a system board reserved resource (address, DMA,

or IRQ).

To correct this:

1. Change the resources used by the ISA accessory boards.

2. Try to disable <free> resources used by system board

devices.

3. If the problem persists, the accessory board may be